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DX Reviews

1.2 Rating 2,449 Reviews
5 %
of reviewers recommend DX
1.2
Based on 2,449 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 7%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Telephone, Email, Live Chat
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DX 1 star review on 19th December 2025
Anonymous
DX 1 star review on 2nd September 2025
Anonymous
DX 1 star review on 13th May 2025
Kelly Grazier
DX 1 star review on 13th May 2025
Kelly Grazier
DX 1 star review on 8th May 2025
John Evans
DX 1 star review on 7th May 2025
FrancisOlivia 771 At Gmail. Com
DX 1 star review on 27th February 2025
Gaz
117
Anonymous
Anonymous  // 01/01/2019
“Booked through Parcel2Go. Collected and delivered the wrong parcel. Refused to sort it out - said Parcel2Go's fault. Parcel2Go refused to sort it our - DX's fault. No refund No delivery Had to pay for another courier. AWFUL..”
Helpful Report
Posted 8 years ago
“This company delivers on behalf of B&Q we don't even get a message with a time slot. Are they serious? We have no idea what time the delivery is coming, All other companies give you at least a 2 or 3 or 4 hour time slot so you can do other things during the day. It's a really poor service and they need to move with the times. Sat here waiting with no idea when they are coming.”
Helpful Report
Posted 8 years ago
“Poor service. Little attempt to solve problems or errors. 'Computer says no' attitude.”
Helpful Report
Posted 8 years ago
DX is rated 1.2 based on 2,449 reviews