Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,112 Reviews

53 %

of reviewers recommend Ebay

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Metrics

3.1

Based on 4,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ebay 1 star review on 15th September 2025

Genevieve

Ebay 1 star review on 11th September 2025

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155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“eBay do not protect sellers at all you sell genuine good items people used it then claim it's no good after using half the contents eBay let them do it and side with them regardless of your evidence, eBay is nothing but a safe place for scammers liars and cheats, sell at a boot sale you are more safe there.”

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Posted 5 years ago

“Worst service”

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Posted 5 years ago

“Worst service”

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Posted 5 years ago

“Worst customer service to buyers”

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Posted 5 years ago

“Worst customer service to buyers”

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Posted 5 years ago

“I think we should all stop shopping on ebay. Nice how they are letting their sellers take advantage if it customers in this time of need ... wo wants 4 pack of TP. Only 200.00 1 roll 10.99 and up plus shipping fees. Boycott ebay amazon wal mart no loyalty to its online shoppers. These people trying to make a fortune on ebay are the same one cleaning out the stores.”

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Posted 5 years ago

“eBay is dying. Long gone are the days of actual protection on eBay. A chinese scammer just got users for about $5,000 in one shot and if you didn't use paypal you got screwed! There are several users doing this and eBay doesn't seem to care. never got my money back”

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Posted 5 years ago

“EBay is the ABSOLUTE WORST They need to chisel their headstone cause EBay is dead. If you are a dead beat then EBay is the perfect place to screw sellers over. EBay doesn’t protect the seller in anyway whatsoever. What EBay forgets is that the seller is the only way they generate funds. The buyer doesn’t pay EBay a single penny. My suggestion find anyway you can to sell your items other than EBay or you will regret it.”

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Posted 5 years ago

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Posted 5 years ago

“eBay end a case against me. They did nothing to protect me and now I have probably lost my merchandise. If you're unlucky and you sell to a scam, eBay won't protect you. So here are the details of my problem. I sold a RED Valentino skirt to a lady and when she receives it, she claims that it's not authentic because the tag of the skirt it's inside and it's in plastic. Plus that brand doesn't have those kinds of tags. She hasn't collaborated at all, all she cares it's what eBay will say. First of all, she provides two photos. In the picture, you can clearly see that the tag is made of fabric. There's no plastic as she claims. Secondly, no brand will put their tag outside especially when it's a cocktail cloth. To finish, I provide a direct link to the website of the brand. It shows a dress, we can clearly see the tag which it's the same but bigger because it's a dress. So when I provided all that, eBay did nothing else than ask me to do the refund and pay for the shipping fees to have my merchandise back. They say that they are also protecting sellers but this is only words. They were not able to say that my merchandise isn't authentic but didn't leave me other choices but loose everything. I won't buy or sell on eBay anymore because they won't protect me if something like this happens. I was lucky before that case. All the buyers and sellers were honest so I didn't have any problem but now I can clearly see how they manage our problems. They support scam so good luck if you're honest and you do business or even buy here.”

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Posted 5 years ago

“eBay Does not help the buyers. Amazon goes above and beyond for buyers.”

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Posted 5 years ago

“Hello.....to whom it may concern......ebay can not seem to figure out PROBLEMS .....I have a valid debit card....to purchase items.....But can not use it.....THEY CAN NOT FIGURE OUT THERE PROBLEM.....PRETTY BAD PROFESSIONAL BUSINESS”

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Posted 5 years ago

“This is not the place to do business”

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Posted 5 years ago

“im a seller up to 5 years im fed up with continuations auto returns and false customer claims, forcing sellers to pay for a label to ship back with ebay automatic accepts returns then forced to give a refund even if there is nothing wrong with the item, it really is not a safe place to sell anymore with there automatic system and the ebay will mostly side with the buyer its not worth the time and effort anymore for me to sell”

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Posted 5 years ago

“I sold a new Honda exhaust system on ebay and the buyer sent back an empty box. Ebay the over drew my account $250 costing me $40 in overdrafts. After many failed attempt to contact anyone who didn't speak German their was nothing they could do. I contacted PayPal and finally got through to someone who helped so ebay=useless Paypal=responsive.”

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Posted 5 years ago

“Every 2 or so years when my husband and I upgrade our electronics, I sell the old ones on Ebay. I'm always very honest, take several pictures and triple check to make sure the phone is in good working order. I sold a Note 8 on Ebay. The woman received it, said she was happy and gave me positive feedback. A week after she had it. She said that Verizon rep told her it had ghost images, wouldn't charge right and couldn't be activated. NONE of this is accurate. I carry insurance on my electronics and they actually have a warranty on them. If ANYTHING was wrong such as charging...it would have been replaced for free. Ebay automatically approved her refund request and I haven't even received the phone back as of yet. Where is the seller protection? I will not utilize Ebay for selling or buying. I'd rather do business locally.”

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Posted 5 years ago

“Ebay does NOT back the buyer! A seller gets your money then ships (or says they do) at their leasure....give me a break!!!! Ebay states they cannot back a thing until the seller is given the opportunity the rectify a problem.....PROBLEM IS THEY DON'T CARE TO SHIP!!!!! Ebay sucks and that's a fact!”

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Posted 5 years ago

“This company sucks. I had a buyer who made a false claim , eBay didn’t even asked me any details, they took the money from my PayPal and refunded to this buyer. Really disappointed”

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Posted 5 years ago

“Ebay and it's sellers are thieves”

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Posted 5 years ago

“I ordered 2 oz of Teff grain from a seller by the name nobeanstonight (should have known better) on or about February 14, and have not recieved the grain and have not recieved help or a refund from either ebay or the seller. I can't message the seller anymore, paypal has no record of the purchase though it shows in my bank account. Some would say, "it's only eight dollars!" But it's my eight dollars. I will not be doing business with Ebay in the future. Sticking with AMAZON, whom I've never had this problem with.”

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Posted 5 years ago

Ebay is rated 3.1 based on 4,112 reviews