Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,129 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ebay 1 star review on 13th November 2025

Peter Jessie

Ebay 1 star review on 11th September 2025

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155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just a really easy website and their delivery time is so quick”

Helpful Report

Posted 8 years ago

“Always the best place to buy cheap, decent quality stuff, especially stuff that is "disposable".”

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Posted 8 years ago

“I Got what I paid for next day.”

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Posted 8 years ago

“nice and futured product and good price”

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Posted 8 years ago

“So easy to purchase and pay. Items I have personally bought always arrive on time and in good condition.”

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Posted 8 years ago

“always reliable & prices are great too”

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Posted 8 years ago

“Very happy so much needed for me”

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Posted 8 years ago

“Easy to buy and sell, huge range of products and great to be able to contact sellers before you commit to buying.”

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Posted 8 years ago

“I wasn't happy with my purchase or the lack of response from the seller but eBay sorted everything out and were fantastic at getting me a refund for the faulty item.”

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Posted 8 years ago

“Very prompt service,very satisfied, excellent.”

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Posted 8 years ago

“Order a lot from them, always a great support when something is wrong with my order. Monwy back quarantee, it always feels safe to shop with them!”

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Posted 8 years ago

“I was not given an item I ordered through eBay but they were very helpful and I received a full refund even though it was through an independent seller .”

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Posted 8 years ago

“Got a perfect brand new phone at 1/3 price because it had been returned after purchace in a torn box. Fantastic Sony XA phone”

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Posted 8 years ago

“Quick and efficient. Responsive is there is a problem.”

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Posted 8 years ago

“service is good”

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Posted 8 years ago

“I Love Ebay,Its like the best car boot sale ever..without even leaving the house !”

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Posted 8 years ago

“I have shopped from Ebay for many years, everything one could imagine is on one site, as i have mobility issues i buy all birthday christmas anniversary you name i can get it and still suprise my friends and family , all at the touch of a key pad .”

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Posted 8 years ago

“Easy and helpfull knew what i was looking for and have a wide collection of items to choose from”

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Posted 8 years ago

“Easy useability”

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Posted 8 years ago

“great way to buy and sell items”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,129 reviews