Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,129 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ebay 1 star review on 13th November 2025

Peter Jessie

Ebay 1 star review on 11th September 2025

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155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always bought things from eBay they are very good I have no problems with them the items when ordered are fairly quick in coming and packed very well and good Quality.”

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Posted 8 years ago

“makes shopping easy, with support from paypal”

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Posted 8 years ago

“Very easy to find the products you need, sellers are usually very knowledgeable on their products so very easy to get exactly what you want.”

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Posted 8 years ago

“been with ebay for over 10 years and yes we have had a few issues, but ebay almost always sorts them out”

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Posted 8 years ago

“Cheaper than expected for the product that I won!”

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Posted 8 years ago

“Such a easy to use site , quick and simple”

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Posted 8 years ago

“Gave me everything i wanted at an affordable price.”

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Posted 8 years ago

“Great service and products”

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Posted 8 years ago

“Excellent service, feedback and ease of use. Possessing the ability to always look forward for new products or backwards in terms of tracking your items and trends of buying patterns.”

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Posted 8 years ago

“Refund Warranty guarantees safety to buyers”

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Posted 8 years ago

“Good Cooms quick service”

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Posted 8 years ago

“Excellent website. Even if the seller is no good ebay has got your back. Only had great experiences so far”

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Posted 8 years ago

“Always good service”

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Posted 8 years ago

“Excellent service, feedback and ease of use. Possessing the ability to always look forward for new products or backwards in terms of tracking your items and trends of buying patterns.”

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Posted 8 years ago

“Good product variation.”

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Posted 8 years ago

“Recomended *****”

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Posted 8 years ago

“5 star products on over 230 purchases”

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Posted 8 years ago

“Fast and free delivery. Good quality and good value.”

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Posted 8 years ago

“Product came quickly and packaged well”

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Posted 8 years ago

“Very good service.”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,129 reviews