Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,129 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ebay 1 star review on 13th November 2025

Peter Jessie

Ebay 1 star review on 11th September 2025

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155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick easy and you know you have the back up from ebay and paypal if there are any problems”

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Posted 8 years ago

“plenty of bargains, love the bidding”

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Posted 8 years ago

“original high end product at cheaper price.”

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Posted 8 years ago

“Any problem sorted out without any fuss,again A/1 Service J L.”

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Posted 8 years ago

“True too size. Clothes are not in your high street shops so they are different. Make a statement”

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Posted 8 years ago

“Always a good experience if you pick the right store, usually cheaper and better customer service than other larger retailers.”

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Posted 8 years ago

“good choice of products, most that's available is on this site. Very good customer support”

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Posted 8 years ago

“They were all hassle free and easy to order on”

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Posted 8 years ago

“good price fast delivery”

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Posted 8 years ago

“Used many time spent and happy with service even when returns are required”

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Posted 8 years ago

“they made me very happy”

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Posted 8 years ago

“Love love love the easy of using the site.”

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Posted 8 years ago

“Great products fast delivery a one stop shop for everything.”

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Posted 8 years ago

“We always buy from ebay and if e have any problems with non deliveries, of which alot of are from China, they are excellent in resolving the issue to get our money returned. Such an easy and payment safe, site to use. Will continue to use in the future.”

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Posted 8 years ago

“Easy to use, safe and reliable.”

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Posted 8 years ago

“Quick and easy. I love the guarantees.”

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Posted 8 years ago

“It makes my online shopping experience easier”

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Posted 8 years ago

“Got some goods which were exactly what I needed for a charity walk. The speed of service was outstanding and quality was great. Would definately use again.”

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Posted 8 years ago

“Perfect”

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Posted 8 years ago

“They always go above and beyond in assisting Buyers and Sellers with any related issues they are dealing with.”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,129 reviews