Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,142 Reviews

52 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,142 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Ebay made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ebay 1 star review on 11th September 2025

Withdrawal Issues Solved By Alpha Recovery Contact Them Via WhatsApp +1 912 802 9426

Nigel Devlin

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

WhatsApp (+ 4 4 73 88 6 97 9 58.) And Harrylucy977 (at) Gmail . Com Help Me Recover My Lost Money

William

+ 1 216 233 9442 Whatsapp Support Contact Help At Fraudshieldrecovery. Com

154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will NEVER order anything for Ebay again! I order a gift for my granddaughter from gentleman-store and never received a tracking number nor the merchandise. I absolutely love Amazon Prime and the only reason I tried Ebay is because Amazon had sold out of the gift I needed. Well, you live and you learn!”

Helpful Report

Posted 6 years ago

“I recieved a email saying that my account was suspended so i tried to chat with a person from ebay i ended up talking with to and the last one was not helpful at all thwn i asked her what i did wrong all she said was that information is not to be released which really annoyed me in the end she said i could no longer use my email to log into ebay and i could not create a account again the she said she would close my account within 30 days and she would not delete my data and she kept saying that was final.”

Helpful Report

Posted 6 years ago

“Aucun bon commentaires Je déteste ce site maintenant”

Helpful Report

Posted 6 years ago

“I paid 200 pounds for a ruby earrings studs through eBay. I didn't receive it, but I did receive an email from eBay telling me that the item was delivered. I contacted eBay and one of their assistants told me to open a case. I did it, and one hour afterwards eBay sent me an email to say that my case was closed, because the seller said that the item was delivered and signed. I told eBay that I have CCTC at home, and I can prove that I didn't receive the item, but eBay ignored my CCTV and closed the case because the seller said that the item was delivered? I will close my eBay account as soon as I receive my money back. It has been incredibly stressful, and I am at my phone, in the last 30 minutes just to hear a stupid music and an automatic message saying that all their representatives are occupied. Is that how eBay deals with their costumers? Never again with me, I can assure you.”

Helpful Report

Posted 6 years ago

“Ebay does absolutely nothing to help customers. They even told me that. Ebay become a sham.”

Helpful Report

Posted 6 years ago

“20 year seller, screwed.”

Helpful Report

Posted 6 years ago

“You completely abandon your loyal customers. To allow 3rd party companies to make your policy is cowardly. I was a 20 year seller, stabbed on the back. Rot in hell.”

Helpful Report

Posted 6 years ago

“Ebay just lost a buyer. They sold me phones i paid over 200.00 for that couldnt even be activated an the seller his self was calling me out my name. I shipped the items back on a monday an didnt receive my refund until weeks out. I will never shop on ebay ever again.”

Helpful Report

Posted 6 years ago

“The item was a charger for a cordless drill from DLT Inc. It did not fit my drill. The eBay return process is difficult. I haven't ordered from eBay in a very long time because of past problems. NEVER AGAIN!!!!”

Helpful Report

Posted 6 years ago

“Cannot use my ebay gift card because I need a PayPal account. Seriously? That defeats the purpose of a gift card. Either stop the mandatory paypal account or don't sell any more gift cards!”

Helpful Report

Posted 6 years ago

“I have bought an item from a seller who agreed on the price for his item and after half hour later , then he cancelled the transaction for no reason, when i contacted the seller what happened, he told me that he sold it to someone else for more money. it was an electrical item that needed compatible with other purchase so i have spend money for something i can have now. when i contacted the ebuy they said they cant do anything for me, so i have been let down.”

Helpful Report

Posted 6 years ago

“Ok, supposedly we are in a trade ban with China. So how is it that i ordered lights for my truck and they came from China? To top that off, one fell apart when i was installing it, and the other one fell apart while i was driving. I called ebay to get a replacement and they told me to contact the seller. Lol, well, the seller lives in China and doesnt have any contact info! This is crazy!”

Helpful Report

Posted 6 years ago

“Ebay ripped me off for $80! I will never buy anything from Ebay again!!”

Helpful Report

Posted 6 years ago

“I am out of pocket for using e bay Should have read the reviews first”

Helpful Report

Posted 6 years ago

“EBAY ENCOURAGES THIEVES Guys, listen carefully my horrible experience on ebay, the platform which has different rules and T&C from user to other. I've sold equipment on ebay (I don't want to mention exactly which equipment, because thieves can take it as suggestion), I've sold 2 units in fully working order and serviced. The buyer was looking for partial refund to have the equipment cheaper on his end. The buyer opened return case complaining not working and parts missing. When I asked which parts missing, the buyer told me 3 times it's about 3 different parts that the equipment I've sold never had not even something similar. I asked buyer to send proof of damage or missing parts, no answer. I asked buyer to return the goods, he refused. Buyer said that doesn't want to return the goods and would be fixed with proof of repair sent. He never sent proof of repair. First time buyer said fixing cost is £50, 2nd time he said £80. EBay return T&C clearly says that the goods must be returned unopened with no fixing attempt by buyer or third party. ALTHOUGH, EBAY FORCED ME TO ACCEPT RETURN. I accepted return with return postage label sent to buyer and paid by me. I received the units back WITH ALL INSIDE PARTS MISSING, I received cases only, the thef buyer kept all parts. I contacted ebay and they said that the case would be reviewed in 48h. Once I contacted ebay and reported the fraud, EBAY REFUNDED STRAIGHT AWAY £400 TO THIEFT BUYER. I ended up with £400 + two delivery out of my pocket. This fraud was reported to police and I contacted a lawyer for going against eBay because eBay doesn't respect T&C and forcing sellers to accept return without no eny evidence from buyer. More than that the thef buyer left negative feedback and ebay said they'll not remove the feedback I received, but when I left right negative feedback as buyer for item not received, ebay removed it in a second. EBay has different T&C from a case to other. EBAY ENCOURAGES THIEVES AND PUSH AWAY SERIOUS SELLERS WHICH PAYS SELLING FEES. FOR YOUR PIECE OF MINT, AVOID BUYING AND SELLING ON EBAY IF YOU DON'T WANT HORRIBLE EXPERIENCE.”

Helpful Report

Posted 6 years ago

“I purchased a item and seller advised item was shipped and delivered. I contacted eBay and they advised me to take it up with the courier company. Courier company advised item was delivered and signed for. How absurd, I was home on the day and time of delivery and no one knocked or left a package at the door. I asked eBay for my money back guarantee and they refused. I contacted my bank and have asked for a chargeback. Unproffesional customer service from eBay courier company and PayPal.”

Helpful Report

Posted 6 years ago

Helpful Report

Posted 6 years ago

“Your buyers are terrible I will not continue to associate with your company Awful awful awful experience”

Helpful Report

Posted 6 years ago

“DO NOT SELL ON EBAY!! If you do not sell on Ebay regularly then DO NOT sell on Ebay if you expect payment for your items before 7 to 10 days AFTER you sell your item! I have perfect selling and buyer ratings through Ebay but because I don't meet their volume they are holding 1200 dollars for an item I don't even have anymore because I had to ship it right away for the buyer. I NEEDED THIS MONEY ASAP FOR CHRISTMAS!! Ebay NEVER told me until AFTER the sale that I would not be getting my money for 7 to 10 days. If I HAD KNOWN I would NEVER have used Ebay for selling, I would've stuck with etsy or Facebook where you get YOUR MONEY IMMEDIATELY!”

Helpful Report

Posted 6 years ago

“EBAY IS TAKING THE PISSS FROM SELLERS USELESS NO HELP OR SUPPORT TAKE AT LEAST 30% LISTING FEES SELLING FEES PAY PAL FEES THEN IF SOMEONE RETURNS A BRICK BUT WAS SENT A DIAMOND EBAY REFUND THE PRICE OF THE DIAMOND TO THE BUYER NO RIGHT OF REDRESS! ASK FOR HELP YOUR WASTING YOUR TIME EBAY WORST CUSTOMERS SERVICE IN HISTORY OF PLANET”

Helpful Report

Posted 6 years ago

Ebay is rated 3.1 based on 4,142 reviews