Ebay Reviews

Name: Ebay
Rating: 3.05

3.1 Rating 4,173 Reviews

52 %

of reviewers recommend Ebay

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3.1

Based on 4,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Danny

Ebay 1 star review on 11th September 2025

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155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was scammed/defrauded using eBay. I was receiving fake PayPal emails and didn’t realize they were fake after 3 hours late when they asked me what was after the email address from PayPal. This should be a safe site and not a sight were you are tricked and taken advantage off. I requesting money through PayPal on Saturday and still is “Pending””

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Posted 6 years ago

“I was scammed/defrauded on eBay. The Ebay buyers all scammed me but using a fake PayPal email that looks the same as a real PayPal email. Worst experience ever, this should be safe site. I’m disappointed and waiting to close out my account and never use it again.”

Helpful Report

Posted 6 years ago

“I previously bought a vehicle that the description was fraudulent misleading advertising. In addition to that the seller is still selling vehicles that the purchase does NOT go through EBay only advertised you have no support from eBay. The seller boasts 100% Satisfaction and 5 Star reviews however which is false as I can’t rate the seller. I reported the seller and was told they will be investigated as they are selling “outside” the rules an eBay doesn’t get paid. I was told to report seller to FBI and local authorities which wouldn’t help me recoup my losses eBay simply walked away. The advertising states: Heated seats FALSE Recently serviced FALSE Good tires (the tires / wheels) were swapped prior to delivery! Dry rotted It arrived the engine was misfiring required service and due to the fraudulent claims had it inspected $5,600.00 later in repairs!!! Seller offered no outside inspection. eBay never followed up with me regarding the investigation”

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Posted 6 years ago

“Ebay is no longer what it used to be !!! One big joke !! You sell item which was listed as no returns accepted !!! The buyer comes back and says she wants to return it ! Of course ebay charges back the money for me ! I did not approve any return but it i have to give the money ?!? What is wrong with you ebay ?! I will no longer use this site ! Amazon is the best !!!!”

Helpful Report

Posted 6 years ago

“sold on ebay for 6 years with perfect A rating 300+ items my son who lives in an apartment on our property sold some Chinese knock offs he got in a storage auction totally different user but since we had the same address they terminated my account along with his !!! WTF I called and asked why and they said it was the same address so my sons bad feed back got me kicked! see ya ebay you suck”

Helpful Report

Posted 6 years ago

“I have been wasting a lot off time trying in to selling stuff on ebay.A lot off dodge members.Some they do bid on your item and when they win .They never come to collect it,or buying items from you without checking the description properly and just can cansel the order after 11 days.You just waste your time with them every time.Don’t do business with them.”

Helpful Report

Posted 6 years ago

“NO PROTECTION FOR SELLERS. MULTIPLE TIME SELLER WITH 0 PREVIOUS COMPLAINTS AND MULTIPLE POSITIVE REVIEWS. SOLD A GAME FOR £40. POSTED FIRST CLASS. THE BUYER HARASSED WITH MESSAGES ACCUSING ME OF FRAUD AND HAS LIED AND SAID THE GAME HASN'T TURNED UP. EBAY HAVE DEBITED ME £40 WHICH HAS NOW BLOCKED PAYPAL ACCOUNT. THEY REFUSE TO REFUND ME FOR MY LOSS AND HAVE THE AUDACITY TO HARASS ME WEEKLY WITH EMAILS OF OVERDUE 'SELLING FEES'. AFTER SPEAKING TO A MANAGER OVER THE PHONE WHO EXPLAINED THAT SOME BUYERS RIG THE SYSTEM AND RAISE COMPLAINTS WHEN THE ITEM IS SMALL ENOUGH THEY KNOW THERE WILL BE NO TRACKING. SHE THEN TOLD ME SHE BELIEVED ME AND NOT THE BUYER BUT STILL COULDN'T REFUND ME AND WILL SIDE WITH THE BUYER VIA THE RESOLUTION? OFFERED NOTHING IN THE WAY OF A REFUND OR EVEN GOODWILL GESTURE AS A SELLER FOR MANY YEARS. TOLD "OH WELL BETTER LUCK NEXT TIME". ABSOLUTE NONSENSE. HORRIBLE SERVICE WITH NO PROTECTION FOR SELLERS. AVOID AT ALL COSTS.”

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Posted 6 years ago

“Ebay. Hope nothing goes wrong with your purchase. Customer Service is a big joke people not doing their jobs and not keeping their word. My 15 year old daughter received a gift card and attempted to purchase something that has yet to come and it's been 6 months. 8 months later still waiting on a $20 refund.”

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Posted 6 years ago

“Ordered wrong seat covers from "TMI PRODUCTS", asked to return them for right ones and I pay $50.00 extra for their efforts but they said no. Never deal with TMI I will have to eat a $494.36 loss. I have second thoughts about ordering anything more on EBAY. The seller is too well protected. We all make mistakes but not on EBAY.”

Helpful Report

Posted 6 years ago

“changing fees for not sold items,might just pay for fresh air we breathing, not recommend selling anything there”

Helpful Report

Posted 6 years ago

“I won't give any stars if i couldchanging fees for not sold items,might just pay for fresh air we breathing, not recommend selling anything there”

Helpful Report

Posted 6 years ago

“Ebay is a terrible site. I think they are a bunch of bullies. My account was put on hold for apparently no reason. I could not bid or make an offer on anything. The message says I have reached my buying limit and so on. If I need to bid I was told to buy more items. What is this? Extortion? Bunch of crooks. I have written plenty emails asking them to explain but all I get is a sugar coated response. Now they even stopped responding to me. I have bought from other sites around the world and never experienced this type of service. Stay away from this site.”

Helpful Report

Posted 6 years ago

“I trust ebay so I ordered an iPhone from ebay. The IPhone never delivere to me. Then the seller stopped response. The ebay money back guarantee is not real. They can explain in their way. I lost big money by using ebay”

Helpful Report

Posted 6 years ago

“eBay don’t care about sellers, who I think are core to the business? 1. Sold item: parcel delivery bought through eBay and never delivered so I issued a refund. eBay washed their hands of any responsibility. I used Hermes purely because eBay provide the service to sellers and Hermes have no way of contacting them! 2. Buyer made unfair claims regarding an item description but eBay refunded him and allowed him to post bad feedback even though the buyers complaint was totally unfounded eBay not interested in justice or fairness they just take their fee and stick two fingers up at their customers”

Helpful Report

Posted 6 years ago

“Ebay was once a good auction site, however it is crystal clear that the current executive leadership is governed by the quarterly statement. If you read the book by Jeff Rosenblum “Friction: Passion Brands in the Age of Reason” what is described in this book is what decision makers at Ebay are not doing. It is what made Amazon successful. What is happening at Ebay appears to be “dance while the music is playing” pure greed and to hell with the future and the customer. It is as ugly as it gets. Raunchy executive leadership.”

Helpful Report

Posted 6 years ago

“Don't even deserve the 1 star... I sold a watch on ebay sent it off in perfect condition then buyer said it broke when she put it on her wrist, sent it back without sending any proof first, contact eBay as it wasn't broke there was 3 small screws missing on its return then stating there wasn't any screws but it's impossible to even put the watch on without the screws being intact, so even tho its come back to me with parts missing ebay are in the buyers favour as now I have the item back even tho I showed proof in photos and also in messages that she sent there was proof it happened her end... Then to have a manager of ebay to laugh down the phone at me is disgraceful will never sell anything again on ebay after this!!”

Helpful Report

Posted 6 years ago

“We used to have a great experience with ebay but just lately things seem to have gone badly downhill. We were selling items, not receiving payment and ebay really weren't doing anything to help, even though the buyer had entered into a contract to buy the item from us. At a traditional auction, this would never be allowed. Now, after buying a couple of items on ebay I haven't received a DVD I ordered. It wasn't a lot of money, but it's put me off ever trading with them again, which is a shame. I have certainly lost trust with them and will close my account.”

Helpful Report

Posted 6 years ago

“Terrible customer service, they act like nothing is their fault!”

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Posted 6 years ago

“Disgraceful non existent customer service. A pitiful system that allows prior non payers to vindictively sabotage your future genuine listings without even having an opportunity to talk to someone about it first. Then even after realising what has occurred they do absolutely NOTHING about it and you lose funds and respect as a genuine seller for years which recently happened to my husband The whole ordeal was extremely distressing and cost us our holiday funds grrrrrr. Can’t speak poorly enough after so many issues with this site! Please someone start a new world generated auction site that’s professionally run with intelligent customer service reps to communicate with! Because you’ll instantly have millions of customers jumping ship !!!!”

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Posted 6 years ago

“They will eat you alive with their fees policy”

Helpful Report

Posted 6 years ago

Ebay is rated 3.1 based on 4,173 reviews