Ebay Reviews

Name: Ebay
Rating: 3.06

3.1 Rating 4,157 Reviews

52 %

of reviewers recommend Ebay

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3.1

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone

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154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“20 year seller, screwed.”

Helpful Report

Posted 6 years ago

“You completely abandon your loyal customers. To allow 3rd party companies to make your policy is cowardly. I was a 20 year seller, stabbed on the back. Rot in hell.”

Helpful Report

Posted 6 years ago

“Ebay just lost a buyer. They sold me phones i paid over 200.00 for that couldnt even be activated an the seller his self was calling me out my name. I shipped the items back on a monday an didnt receive my refund until weeks out. I will never shop on ebay ever again.”

Helpful Report

Posted 6 years ago

“The item was a charger for a cordless drill from DLT Inc. It did not fit my drill. The eBay return process is difficult. I haven't ordered from eBay in a very long time because of past problems. NEVER AGAIN!!!!”

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Posted 6 years ago

“Cannot use my ebay gift card because I need a PayPal account. Seriously? That defeats the purpose of a gift card. Either stop the mandatory paypal account or don't sell any more gift cards!”

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Posted 6 years ago

“I have bought an item from a seller who agreed on the price for his item and after half hour later , then he cancelled the transaction for no reason, when i contacted the seller what happened, he told me that he sold it to someone else for more money. it was an electrical item that needed compatible with other purchase so i have spend money for something i can have now. when i contacted the ebuy they said they cant do anything for me, so i have been let down.”

Helpful Report

Posted 6 years ago

“Ok, supposedly we are in a trade ban with China. So how is it that i ordered lights for my truck and they came from China? To top that off, one fell apart when i was installing it, and the other one fell apart while i was driving. I called ebay to get a replacement and they told me to contact the seller. Lol, well, the seller lives in China and doesnt have any contact info! This is crazy!”

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Posted 6 years ago

“Ebay ripped me off for $80! I will never buy anything from Ebay again!!”

Helpful Report

Posted 6 years ago

“I am out of pocket for using e bay Should have read the reviews first”

Helpful Report

Posted 6 years ago

“EBAY ENCOURAGES THIEVES Guys, listen carefully my horrible experience on ebay, the platform which has different rules and T&C from user to other. I've sold equipment on ebay (I don't want to mention exactly which equipment, because thieves can take it as suggestion), I've sold 2 units in fully working order and serviced. The buyer was looking for partial refund to have the equipment cheaper on his end. The buyer opened return case complaining not working and parts missing. When I asked which parts missing, the buyer told me 3 times it's about 3 different parts that the equipment I've sold never had not even something similar. I asked buyer to send proof of damage or missing parts, no answer. I asked buyer to return the goods, he refused. Buyer said that doesn't want to return the goods and would be fixed with proof of repair sent. He never sent proof of repair. First time buyer said fixing cost is £50, 2nd time he said £80. EBay return T&C clearly says that the goods must be returned unopened with no fixing attempt by buyer or third party. ALTHOUGH, EBAY FORCED ME TO ACCEPT RETURN. I accepted return with return postage label sent to buyer and paid by me. I received the units back WITH ALL INSIDE PARTS MISSING, I received cases only, the thef buyer kept all parts. I contacted ebay and they said that the case would be reviewed in 48h. Once I contacted ebay and reported the fraud, EBAY REFUNDED STRAIGHT AWAY £400 TO THIEFT BUYER. I ended up with £400 + two delivery out of my pocket. This fraud was reported to police and I contacted a lawyer for going against eBay because eBay doesn't respect T&C and forcing sellers to accept return without no eny evidence from buyer. More than that the thef buyer left negative feedback and ebay said they'll not remove the feedback I received, but when I left right negative feedback as buyer for item not received, ebay removed it in a second. EBay has different T&C from a case to other. EBAY ENCOURAGES THIEVES AND PUSH AWAY SERIOUS SELLERS WHICH PAYS SELLING FEES. FOR YOUR PIECE OF MINT, AVOID BUYING AND SELLING ON EBAY IF YOU DON'T WANT HORRIBLE EXPERIENCE.”

Helpful Report

Posted 6 years ago

“I purchased a item and seller advised item was shipped and delivered. I contacted eBay and they advised me to take it up with the courier company. Courier company advised item was delivered and signed for. How absurd, I was home on the day and time of delivery and no one knocked or left a package at the door. I asked eBay for my money back guarantee and they refused. I contacted my bank and have asked for a chargeback. Unproffesional customer service from eBay courier company and PayPal.”

Helpful Report

Posted 6 years ago

Helpful Report

Posted 6 years ago

“Your buyers are terrible I will not continue to associate with your company Awful awful awful experience”

Helpful Report

Posted 6 years ago

“DO NOT SELL ON EBAY!! If you do not sell on Ebay regularly then DO NOT sell on Ebay if you expect payment for your items before 7 to 10 days AFTER you sell your item! I have perfect selling and buyer ratings through Ebay but because I don't meet their volume they are holding 1200 dollars for an item I don't even have anymore because I had to ship it right away for the buyer. I NEEDED THIS MONEY ASAP FOR CHRISTMAS!! Ebay NEVER told me until AFTER the sale that I would not be getting my money for 7 to 10 days. If I HAD KNOWN I would NEVER have used Ebay for selling, I would've stuck with etsy or Facebook where you get YOUR MONEY IMMEDIATELY!”

Helpful Report

Posted 6 years ago

“EBAY IS TAKING THE PISSS FROM SELLERS USELESS NO HELP OR SUPPORT TAKE AT LEAST 30% LISTING FEES SELLING FEES PAY PAL FEES THEN IF SOMEONE RETURNS A BRICK BUT WAS SENT A DIAMOND EBAY REFUND THE PRICE OF THE DIAMOND TO THE BUYER NO RIGHT OF REDRESS! ASK FOR HELP YOUR WASTING YOUR TIME EBAY WORST CUSTOMERS SERVICE IN HISTORY OF PLANET”

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Posted 6 years ago

“eBay sucks, my father bought a coat and had a guest account and cannot access or show that he purchase this item. Amazon is much better, this company should be ban from the website. Inefficent delivery, returns and refund”

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Posted 6 years ago

“eBay sucks”

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Posted 6 years ago

“You can’t leave feedback for “Power” sellers until 7 days after the purchase. EBay’s return policy is a headache. You have to wait for the seller to message back and if they don’t you have to wait up to 4-5 days to open a case. It’s such a headache to return anything on eBay. What a JOKE. Amazon beats them 10 fold in that department.”

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Posted 6 years ago

“They have no control over their own platform and wont step in to help Buyers out. They are always on the sellers side.”

Helpful Report

Posted 6 years ago

“Do not buy from autos from Ebay. They deleted my negative review of a dealer who scammed me. One week after I wrote an honest, but negative review, Ebay deleted it from the dealers record. That means many dealers who look good may actually be bad - you can't trust Ebay reviews.”

Helpful Report

Posted 6 years ago

Ebay is rated 3.1 based on 4,157 reviews