Ebay Reviews

Name: Ebay
Rating: 3.06

3.1 Rating 4,165 Reviews

52 %

of reviewers recommend Ebay

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3.1

Based on 4,165 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“eBay is a bunch of thieves and some of the sellers are crooks! They don’t send the correct item or wrong sizes and refuse to send a return or get a refund! Then they never printed a shipping label for a couple items bought which sellers refuse to send so now I’m out about 200$ and received garbage that was not the correct size or sellers refusing to ship items taking my business elsewhere now! eBay doesn’t have no ones back only they want to collect the money!”

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Posted 6 years ago

“I wish i could leave negative rating for this worst website”

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Posted 6 years ago

“I will never purchase from ebay again. It seems that after purchasing an item, seller said shipping FedEx seller sent item Smart Post to address that I don't get USPS mail at, even after I told him my address was only for Fed Ex. The item is being returned to seller as address was marked my post office as undeliverable. Ebay sides with seller and seller has the item and my money! Awful.”

Helpful Report

Posted 6 years ago

“I will NEVER order anything for Ebay again! I order a gift for my granddaughter from gentleman-store and never received a tracking number nor the merchandise. I absolutely love Amazon Prime and the only reason I tried Ebay is because Amazon had sold out of the gift I needed. Well, you live and you learn!”

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Posted 6 years ago

“I recieved a email saying that my account was suspended so i tried to chat with a person from ebay i ended up talking with to and the last one was not helpful at all thwn i asked her what i did wrong all she said was that information is not to be released which really annoyed me in the end she said i could no longer use my email to log into ebay and i could not create a account again the she said she would close my account within 30 days and she would not delete my data and she kept saying that was final.”

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Posted 6 years ago

“Aucun bon commentaires Je déteste ce site maintenant”

Helpful Report

Posted 6 years ago

“I paid 200 pounds for a ruby earrings studs through eBay. I didn't receive it, but I did receive an email from eBay telling me that the item was delivered. I contacted eBay and one of their assistants told me to open a case. I did it, and one hour afterwards eBay sent me an email to say that my case was closed, because the seller said that the item was delivered and signed. I told eBay that I have CCTC at home, and I can prove that I didn't receive the item, but eBay ignored my CCTV and closed the case because the seller said that the item was delivered? I will close my eBay account as soon as I receive my money back. It has been incredibly stressful, and I am at my phone, in the last 30 minutes just to hear a stupid music and an automatic message saying that all their representatives are occupied. Is that how eBay deals with their costumers? Never again with me, I can assure you.”

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Posted 6 years ago

“Ebay does absolutely nothing to help customers. They even told me that. Ebay become a sham.”

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Posted 6 years ago

“20 year seller, screwed.”

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Posted 6 years ago

“You completely abandon your loyal customers. To allow 3rd party companies to make your policy is cowardly. I was a 20 year seller, stabbed on the back. Rot in hell.”

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Posted 6 years ago

“Ebay just lost a buyer. They sold me phones i paid over 200.00 for that couldnt even be activated an the seller his self was calling me out my name. I shipped the items back on a monday an didnt receive my refund until weeks out. I will never shop on ebay ever again.”

Helpful Report

Posted 6 years ago

“The item was a charger for a cordless drill from DLT Inc. It did not fit my drill. The eBay return process is difficult. I haven't ordered from eBay in a very long time because of past problems. NEVER AGAIN!!!!”

Helpful Report

Posted 6 years ago

“Cannot use my ebay gift card because I need a PayPal account. Seriously? That defeats the purpose of a gift card. Either stop the mandatory paypal account or don't sell any more gift cards!”

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Posted 6 years ago

“I have bought an item from a seller who agreed on the price for his item and after half hour later , then he cancelled the transaction for no reason, when i contacted the seller what happened, he told me that he sold it to someone else for more money. it was an electrical item that needed compatible with other purchase so i have spend money for something i can have now. when i contacted the ebuy they said they cant do anything for me, so i have been let down.”

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Posted 6 years ago

“Ok, supposedly we are in a trade ban with China. So how is it that i ordered lights for my truck and they came from China? To top that off, one fell apart when i was installing it, and the other one fell apart while i was driving. I called ebay to get a replacement and they told me to contact the seller. Lol, well, the seller lives in China and doesnt have any contact info! This is crazy!”

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Posted 6 years ago

“Ebay ripped me off for $80! I will never buy anything from Ebay again!!”

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Posted 6 years ago

“I am out of pocket for using e bay Should have read the reviews first”

Helpful Report

Posted 6 years ago

“EBAY ENCOURAGES THIEVES Guys, listen carefully my horrible experience on ebay, the platform which has different rules and T&C from user to other. I've sold equipment on ebay (I don't want to mention exactly which equipment, because thieves can take it as suggestion), I've sold 2 units in fully working order and serviced. The buyer was looking for partial refund to have the equipment cheaper on his end. The buyer opened return case complaining not working and parts missing. When I asked which parts missing, the buyer told me 3 times it's about 3 different parts that the equipment I've sold never had not even something similar. I asked buyer to send proof of damage or missing parts, no answer. I asked buyer to return the goods, he refused. Buyer said that doesn't want to return the goods and would be fixed with proof of repair sent. He never sent proof of repair. First time buyer said fixing cost is £50, 2nd time he said £80. EBay return T&C clearly says that the goods must be returned unopened with no fixing attempt by buyer or third party. ALTHOUGH, EBAY FORCED ME TO ACCEPT RETURN. I accepted return with return postage label sent to buyer and paid by me. I received the units back WITH ALL INSIDE PARTS MISSING, I received cases only, the thef buyer kept all parts. I contacted ebay and they said that the case would be reviewed in 48h. Once I contacted ebay and reported the fraud, EBAY REFUNDED STRAIGHT AWAY £400 TO THIEFT BUYER. I ended up with £400 + two delivery out of my pocket. This fraud was reported to police and I contacted a lawyer for going against eBay because eBay doesn't respect T&C and forcing sellers to accept return without no eny evidence from buyer. More than that the thef buyer left negative feedback and ebay said they'll not remove the feedback I received, but when I left right negative feedback as buyer for item not received, ebay removed it in a second. EBay has different T&C from a case to other. EBAY ENCOURAGES THIEVES AND PUSH AWAY SERIOUS SELLERS WHICH PAYS SELLING FEES. FOR YOUR PIECE OF MINT, AVOID BUYING AND SELLING ON EBAY IF YOU DON'T WANT HORRIBLE EXPERIENCE.”

Helpful Report

Posted 6 years ago

“I purchased a item and seller advised item was shipped and delivered. I contacted eBay and they advised me to take it up with the courier company. Courier company advised item was delivered and signed for. How absurd, I was home on the day and time of delivery and no one knocked or left a package at the door. I asked eBay for my money back guarantee and they refused. I contacted my bank and have asked for a chargeback. Unproffesional customer service from eBay courier company and PayPal.”