Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,112 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can get everything you need at click of a button. GREAT.”

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Posted 7 years ago

“They made me happy because they had what I was looking for and it arrived the next day”

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Posted 7 years ago

“Great product selection, follow up and peace of mind. Cannot go wrong with eBay.”

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Posted 7 years ago

“buyer protection is great on paper but in my experience didn't exist”

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Posted 7 years ago

“The amount of products-choices it have, including used items.”

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Posted 7 years ago

“Yesturday I attempted to change the payment method for ebay fees, there was an issue, I contacted customer services and some while later I was told the problem lay with my bank. It does not. I emailed ebay to re-address the issue, in their reply they suggested I post screen shot images of the page containing my bank details of a third party free image hosting site so they can review them. Obviously i did not do that. ebay must know that advice such as this must be verging on the criminally negligent! It is beyond belief that any company in this day and age could even think of proposing such a course of action. I will be closing my account with them immediately.”

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Posted 7 years ago

“I've shopped via ebay mainly for car parts and specialist tools. I always tend to chose the sellers with near 100% feedback and have always generally had good service.”

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Posted 7 years ago

“sales speed”

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Posted 7 years ago

“Good if u deal with uk sellers and products never disapointed”

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Posted 7 years ago

“They made me happy by putting a smile on my face. Not a big smile, but a smile just big enough to make me happy. Yes u 2 could put a smile on your face, do deal with eBay today.”

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Posted 7 years ago

“The stuff I've buy from eBay are spot on”

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Posted 7 years ago

“Bought a dressing table, next day delivery and cheaper than in store!”

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Posted 7 years ago

“Great selection of products with good prices to match.”

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Posted 7 years ago

“Cheap easy to use.”

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Posted 7 years ago

“thay have a lot to choose from and are very fast at sending out your purchase”

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Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

“Good selection and very competitive prices”

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Posted 7 years ago

“They made me happy as my delivery came alot quickly than expected”

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Posted 7 years ago

“Large range of items to choose from”

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Posted 7 years ago

“Best thing ever I love it”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,112 reviews