Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,139 Reviews

52 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to sell and buy, very fast sorting any issues”

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Posted 7 years ago

“Faster then other online shops.”

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Posted 7 years ago

“Very quick delivery only took 2 days”

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Posted 7 years ago

“EBay is very good price and very quick service. They informe us every step from we purchase the goods. E.g. where is it, when it will arrive or already delivered. Also, i found the same items in different website which is expensive. So I always go for eBay with cheap prices products with good quality”

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Posted 7 years ago

“Good value for money and fast service”

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Posted 7 years ago

“on ebay you can buy anithing great shopping site”

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Posted 7 years ago

“Excellent service and up to date emails when ready.”

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Posted 7 years ago

“NICE AND CHEAP AND HAS THINGS ON HERE YOU CANT GET FROM STORES ETC GOOD QUALITY STUFF”

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Posted 7 years ago

“Fantastic delivery times”

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Posted 7 years ago

“They always have what you want and they get to fast n absolutely perfect and will always buy from them. Thank you so much for all your hardwork and keep up job for generations to come.”

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Posted 7 years ago

“huge choice and low prices”

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Posted 7 years ago

“Buyer gaurantee is great and so is the call centres”

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Posted 7 years ago

“Easy transactions.”

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Posted 7 years ago

“EBay as gone terrible.. when you buy it's either broke or really late in delivering I've noticed a lot from China using a England address. EBay don't seem to bother when you tell them. Very rare I buy of them now”

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Posted 7 years ago

“Good description of product, fast delivery will use again”

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Posted 7 years ago

“I always feel assured that eBay will clear up any mishaps when purchasing an item from their site :)”

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Posted 7 years ago

“They are useless at complaints - do not use if you are a seller, you will lose money and your product! Currently over £100 out of pocket because of these cons.”

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Posted 7 years ago

“proper cool”

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Posted 7 years ago

“easy to find the product you need and easy to order.”

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Posted 7 years ago

“they have low prices”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,139 reviews