Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,139 Reviews

52 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Automated form that did not give the correct way the fill out if you wanted to sell. Because of that the listing was wrong with the postage for the item being £26 out of sinc therefore someone purchased item at£26 I've had to cacell the order”

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Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

“You always know your covered with ebay, if a seller is being awkward they can take it up for you, always feel covered with ebay”

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Posted 8 years ago

“Recommended seller. Excellent communication and fast reply”

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Posted 8 years ago

“A long time ago eBay was sort of the wild west but over the past 5 years or so I have never had an issue with it. There are a lot of items I buy which I can only seem to get from this site. I think people who disliked eBay in the past should give it another try, I also like the local search option so I can see items within 20 miles.”

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Posted 8 years ago

“Always helps and very cheap products and quick delivery service top website”

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Posted 8 years ago

“plenty of variety”

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Posted 8 years ago

“Everything arrived in time for my son's birthday”

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Posted 8 years ago

“Excellent service,wide range of products / material”

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Posted 8 years ago

“http://stores.ebay.co.uk/fiatevograndepuntoparts these people are the absolute bes ever so helpful with my Fiat problems and they supplied me with as new parts from a one owner car with very low miles at discount prices”

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Posted 8 years ago

“alot of choice and best price”

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Posted 8 years ago

“found a high quality divan bed on ebay cheaper than most name brands.”

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Posted 8 years ago

“Goods were accurately described and photographed, arrived within 48 hours in good condition”

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Posted 8 years ago

“Mostly great service”

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Posted 8 years ago

“You can find various and rare items. A security service with Paypal payment”

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Posted 8 years ago

“I have been a member of eBay for many years and I have never had any issues with my purchases and delivery times have been excellent. Payment is easy and straightforward through PayPal. I like the fact that you can buy any conceivable product through eBay no matter how specialised or obscure!”

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Posted 8 years ago

“Some iteams we purchased were as disscribed others were not. This online shopping is getting it of hand with all the different sizes and we have to pay for deleivery and then the returns, better off going to the stores now!”

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Posted 8 years ago

“not me but my kids yes”

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Posted 8 years ago

“Easy to navigate and order. Product arrived quickly.”

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Posted 8 years ago

“I love shopppng on eBay, any time I need something for the house or anything diy they always have it(well done eBay)”

Helpful Report

Posted 8 years ago

Ebay is rated 3.1 based on 4,139 reviews