Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“Delivery was quicker than expected”

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Posted 8 years ago

“I found exactly what I needed .”

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Posted 8 years ago

“Quick and efficient”

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Posted 8 years ago

“Easy to find product required, paid via paypal and delivered within 2 days, brilliant.”

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Posted 8 years ago

“Great prices, customer feed back very useful”

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Posted 8 years ago

“Have been using the eBay app quite a lot recently (for selling and buying). Very quick and when connected to PayPal all works really quickly (maybe a bit too quick for those impulse purchases ;))”

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Posted 8 years ago

“Easy to use site easy ordering quick delivery”

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Posted 8 years ago

“I am happy with the service as i get my things earlier than the estimated date”

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Posted 8 years ago

“had no problems with any purchases. only had one problem and ebay sorted things very promptly an received full reimbursement.”

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Posted 8 years ago

“A wide choice and good customer support”

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Posted 8 years ago

“I always manage to find what I want and the feedback from other shoppers lets me know how reliable the sellers are. Also, they protect your transactions.”

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Posted 8 years ago

“Find exactly what you need at a price that's right”

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Posted 8 years ago

“Always on time”

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Posted 8 years ago

“Automated form that did not give the correct way the fill out if you wanted to sell. Because of that the listing was wrong with the postage for the item being £26 out of sinc therefore someone purchased item at£26 I've had to cacell the order”

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Posted 8 years ago

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Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

“You always know your covered with ebay, if a seller is being awkward they can take it up for you, always feel covered with ebay”

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Posted 8 years ago

“Recommended seller. Excellent communication and fast reply”

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Posted 8 years ago

“A long time ago eBay was sort of the wild west but over the past 5 years or so I have never had an issue with it. There are a lot of items I buy which I can only seem to get from this site. I think people who disliked eBay in the past should give it another try, I also like the local search option so I can see items within 20 miles.”

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Posted 8 years ago

“Always helps and very cheap products and quick delivery service top website”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,113 reviews