Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“easy to use website helpful with everything”

Helpful Report

Posted 8 years ago

“I have shopped from Ebay for many years, everything one could imagine is on one site, as i have mobility issues i buy all birthday christmas anniversary you name i can get it and still suprise my friends and family , all at the touch of a key pad .”

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Posted 8 years ago

“Easy useability”

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Posted 8 years ago

“Easy and helpfull knew what i was looking for and have a wide collection of items to choose from”

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Posted 8 years ago

“great way to buy and sell items”

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Posted 8 years ago

“I ordered a watch for myself as I needed a new one and couldn't find one I liked in shops. I wasn't expecting it to be all fancy or anything as I didn't pay a lot. When it arrived it was perfect! A lot better than what I was expecting. You wouldn't know how much it costs either as it don't look cheap”

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Posted 8 years ago

“Great range of products mostly delivered swiftly for. A good price”

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Posted 8 years ago

“Easy to find anything cheap prices”

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Posted 8 years ago

“Product listed was as described no”

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Posted 8 years ago

“awehwehwe6rt6”

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Posted 8 years ago

“clear details and fast shipping”

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Posted 8 years ago

“Ive had many shopping experiences with ebay and on the few occasions that I've problems they have immediately helped to resolve the situation to complete satisfaction .”

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Posted 8 years ago

“Lightning fast delivery”

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Posted 8 years ago

“I very happy”

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Posted 8 years ago

“comprehensive number of items on a single website.”

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Posted 8 years ago

“Not the best experience recently, had a bad order but couldn't return as I had clicked on a (clearly not applicable) type of return. Customerservice just repeated a script at me until I demanded a supervisor who reluctantly agreed to change my return.”

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Posted 8 years ago

“Ordered my son's birthday supplies from eBay and couldn't be more happier came in time and great quality.”

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Posted 8 years ago

“Easy payment/ shipment on time / promise fullfilled”

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Posted 8 years ago

“My original order went missing in transit and seller had a replacement sent to me the following day. No waiting to see if it turned up no extra delivery charge for next day delivery”

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Posted 8 years ago

“purchase was as described. free p&p and delivery was quick.”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,113 reviews