Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,140 Reviews

52 %

of reviewers recommend Ebay

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Metrics

3.1

Based on 4,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“Purchased a Luton town/ Celtic lapel pin. They were joined together and my two teams I support. Easy purchase and happy with item.”

Helpful Report

Posted 8 years ago

“I ordered different items through eBay and received before the estimated date and without any problems. Using PayPal system is really quick and secure. You can track your order as well. Prices is reasonable and fit with everyone.”

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Posted 8 years ago

“Bought them but can't seem to find a way to send them back”

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Posted 8 years ago

“Make sure you use a reputable seller because the eBay guarantee is worthless, you'll get very little help from them if you have a problem with one of their sellers. I bought a caravan awning for £449, when it arrived it was damaged, it had a hole in the roof panel and a corresponding hole in the bag in which it came. I've been trying to return it since 19 Jun (15 days), I've offered 5 days when it could be collected. I've stayed in for these 5 days just in case. The seller is trying to get the manufacturer to pick it up, the manufacturer has made no contact whatsoever. Ebay are supposed to be sorting it out for me but are just making the situation worse.”

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Posted 8 years ago

“Just a really easy website and their delivery time is so quick”

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Posted 8 years ago

“Always the best place to buy cheap, decent quality stuff, especially stuff that is "disposable".”

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Posted 8 years ago

“I Got what I paid for next day.”

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Posted 8 years ago

“nice and futured product and good price”

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Posted 8 years ago

“So easy to purchase and pay. Items I have personally bought always arrive on time and in good condition.”

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Posted 8 years ago

“Easy to find good phone cases”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“always reliable & prices are great too”

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Posted 8 years ago

“Very happy so much needed for me”

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Posted 8 years ago

“The description was not clear and the wrong size was sent”

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Posted 8 years ago

“Easy to buy and sell, huge range of products and great to be able to contact sellers before you commit to buying.”

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Posted 8 years ago

“Easy to use.good choice of products and simple checkout.”

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Posted 8 years ago

“Dicent delivery times. Product as described.”

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Posted 8 years ago

“i found a good deal on a new product at a better price than anywhere else”

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Posted 8 years ago

“I wasn't happy with my purchase or the lack of response from the seller but eBay sorted everything out and were fantastic at getting me a refund for the faulty item.”

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Posted 8 years ago

“Very prompt service,very satisfied, excellent.”

Helpful Report

Posted 8 years ago

Ebay is rated 3.1 based on 4,140 reviews