Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“I love eBay...!!!”

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Posted 8 years ago

“Received in a timely manner. Very happy.”

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Posted 8 years ago

“The transaction for the item I purchased, a face oil. Went through smoothly & quickly.”

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Posted 8 years ago

“I love to shop with e.bay.It is always the first place i go when wanting to shop online. i find you can find almost anything from clothes to house hold and all from the comfort of your armchair at the click of a button.”

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Posted 8 years ago

“very good service, very good product and fast shipping.”

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Posted 8 years ago

“shopping made easy for us blokes !get just about anything i want on here delivered to my door ,theres a few shady companies on here and we all get burnt sometimes ,but on the whole would reccomend .”

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Posted 8 years ago

“Always amazed at how.good this place can be.”

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Posted 8 years ago

“Reasonably reliable”

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Posted 8 years ago

“Reasonably reliable”

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Posted 8 years ago

“They have good delivery”

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Posted 8 years ago

“BECAUSE THE SERVICE AND THE GOODS WERE GOOD.”

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Posted 8 years ago

“Easy to use great choice and good communcation”

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Posted 8 years ago

“Easy to use great choice and good communcation”

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Posted 8 years ago

“Purchased a Luton town/ Celtic lapel pin. They were joined together and my two teams I support. Easy purchase and happy with item.”

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Posted 8 years ago

“I ordered different items through eBay and received before the estimated date and without any problems. Using PayPal system is really quick and secure. You can track your order as well. Prices is reasonable and fit with everyone.”

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Posted 8 years ago

“Bought them but can't seem to find a way to send them back”

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Posted 8 years ago

“Make sure you use a reputable seller because the eBay guarantee is worthless, you'll get very little help from them if you have a problem with one of their sellers. I bought a caravan awning for £449, when it arrived it was damaged, it had a hole in the roof panel and a corresponding hole in the bag in which it came. I've been trying to return it since 19 Jun (15 days), I've offered 5 days when it could be collected. I've stayed in for these 5 days just in case. The seller is trying to get the manufacturer to pick it up, the manufacturer has made no contact whatsoever. Ebay are supposed to be sorting it out for me but are just making the situation worse.”

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Posted 8 years ago

“Just a really easy website and their delivery time is so quick”

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Posted 8 years ago

“Always the best place to buy cheap, decent quality stuff, especially stuff that is "disposable".”

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Posted 8 years ago

“I Got what I paid for next day.”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,113 reviews