Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,107 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Nigel Devlin

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William

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Anonymous

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lot of goods. Affordable prices.You can participate in auctions.”

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Posted 6 years ago

“The delivery was prompt and the product i purchased wad exellent”

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Posted 6 years ago

“Lightning fast, correct and they make me feel secure while shopping”

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Posted 6 years ago

“the product i bought from them came punctualy, except one time, when i received a complete refund on the spot!”

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Posted 6 years ago

“Great service. Great prices. Happy customer.”

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Posted 6 years ago

“No problam whatsoever with buying or selling,great for buisness.”

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Posted 6 years ago

“An item for my car which was exactly as described, great quality and very speedy delivery.”

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Posted 6 years ago

“Free delivery brill. Quick postage great.”

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Posted 6 years ago

“Excellent buyer security and customer service. Detailed descriptions and picures. Using it more and more”

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Posted 6 years ago

“Quality products and great customer service ( not cheap and rubbish like Wish ).”

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Posted 6 years ago

“Getting stuff quickly at a fair Price”

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Posted 6 years ago

“Extremely easy online shopping. User friendly web. Great app. Never had any problems. All payment guaranteed.”

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Posted 6 years ago

“I can usually get anything I want from ebay. Love it. Prices are competitive and any problems have been easily resolved.”

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Posted 6 years ago

“Was very happy with what I had purchased, and with the quick delivery services.”

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Posted 6 years ago

“Love the deals I find!”

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Posted 6 years ago

“Great prices, lots of choices, fantastic service, can't ask for more.”

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Posted 6 years ago

“Just purchased a great reconditioned Delonghi Esam2800 from manufacturer via ebay. Free postage, 1 year warranty and only £168 quid. More than 100 quid less than new from Argos with same warranty. unboxed it appears to be brand new and works perfectly. Result”

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Posted 6 years ago

“I find Ebay very easy to use and if something not right, they will sorted without any fuss. I would tell anyone to use Ebay, and you can order anytime day or night.”

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Posted 6 years ago

“Bought 3 items at beginning of last week and they all arrived within a week. Would recommend”

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Posted 6 years ago

“Products are always as advertised and communication is very good from sellers, shipping dates are always clear and convenient and I am always notified if delivery dates are changed. Great service from a great website. I would be very inclined to recommend them.”

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Posted 6 years ago

Ebay is rated 3.1 based on 4,107 reviews