Ebay Reviews

Name: Ebay
Rating: 3.11

3.1 Rating 4,028 Reviews

54 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,028 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, fun and easy”

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Posted 5 years ago

“Loads of things u can find and easy to buy.”

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Posted 5 years ago

“I have bought many items from eBay and can honestly say very cheap and always have arrived by delivery date. So far so good well done ebay”

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Posted 5 years ago

“Great service, super fast delivery. Quality product... What's not to like x”

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Posted 5 years ago

“Great service. Great app. Love it”

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Posted 5 years ago

“Great products”

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Posted 5 years ago

“Item recieved fast will buy from again”

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Posted 5 years ago

“Nice to buy and easy to find things.”

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Posted 5 years ago

“I've used Ebay for years now, it's where I go to get new or used tech and music equipment. It's not just an auction site, many people have set up their own stores and allow you to directly purchase items!”

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Posted 5 years ago

“Went round in circles trying to return an item - seller nice enough but not offering much help. Yodel totally hopeless - EBay web chat was great - all information to hand and understood my problem straight away. Intervened now and I feel confident it'll be resolved v soon.”

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Posted 5 years ago

“Ebay great for shopping online safely, if things go wrong there good protection from Ebay and also PayPal. Check out seller details feedback and make an informed choice. I've been using it for years and not to many problems, and lots of good deals , would recommend to anyone.”

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Posted 5 years ago

“I cannot live without EBay. They're a brillant website & you can get such good deals & lots for your money. I 100% recommend this website & do not hesitate to use them. A+++”

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Posted 5 years ago

“All great / thanks”

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Posted 5 years ago

“EXCELLENT PRODUCT SELECTION, SERVICE, PRICE & DELIVERY!!!!!!”

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Posted 5 years ago

“I always use eBay it is a fantastic site with great buyer protection too.”

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Posted 5 years ago

“I have bought from ebay for many years and now have begun to sell, it could not be easier”

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Posted 5 years ago

“Quick delivery and good communication and good prices”

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Posted 5 years ago

“I won a bid to buy a iPad. The delivery was there the next day, and I could not be happier with the product, I will definitely buy from there again”

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Posted 5 years ago

“Brilliant for buying and selling, always look at peoples feedback before buying to see how reliable they are. Any problems eBay will step in and help resolve a problem”

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Posted 5 years ago

“Shipping was really fast. Item came as described.”

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Posted 5 years ago

Ebay is rated 3.1 based on 4,028 reviews