Ebay Reviews

Name: Ebay
Rating: 3.11

3.1 Rating 4,026 Reviews

54 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,026 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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136

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great platform for selling and buying. Easy to use and all fees are explained properly. Good protection for buyers.”

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Posted 3 years ago

“purchased item and was charged but never received it. was told by seller that it was received and given a tracking number. i contacted the carrier and was informed by them that tracking number was invalid. opened case with ebay and told them i never received my item and that tracking number was invalid. ebay said seller had furnished tracking number and closed case. i never received a refund and never received my item !!!”

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Posted 3 years ago

“mostly very good 👍”

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Posted 3 years ago

“I'm happy full time”

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Posted 3 years ago

“The best customer service of any comparable company! I’ve had absolute SUCCESS working with and being cared for by them.”

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Posted 3 years ago

“Good prices, loads of stuff”

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Posted 3 years ago

“I have had very good experience with eBay. I highly recommend it, however I basically stay with US sellers. All my items come in a timely matter.”

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Posted 3 years ago

“I really like Ebay, the purchases I've made so far have arrived in a timely manner, which is great. Customer service and messaging are very good. I highly recommend Ebay.”

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Posted 3 years ago

“I really like Ebay, the purchases I've made so far have arrived in a timely manner, which is great. Customer service and messaging are very good. I highly recommend Ebay.”

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Posted 3 years ago

“I really like Ebay, the purchases I've made so far have arrived in a timely manner, which is great. Customer service and messaging are very good. I highly recommend Ebay.”

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Posted 3 years ago

“I bought a power supply for an old computer (2007) and several fans for the PC, from different sellers. All in good condition on arrival and well packed”

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Posted 3 years ago

“Sehr gerne genutztes Programm, sehr benutzerfreundlich.”

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Posted 3 years ago

“I HATE EBAY THEY DIDNT GIVE MY POKEMON CAREDS”

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Posted 3 years ago

“I have been shopping with Ebays for over 5 years & I like the items & prices & delivery comes on time ,except if they come from China,but ebays let me know before I order the item,so that's my decision to accept but what I love with ebays that I can get most items even for $2 ,free shipping & much lower price than amazon,which always they charge for shipping unless pay monthly fees for shipping so far I never had any problem with Ebays & still shopping.”

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Posted 3 years ago

“Easy to find things from household to exterior gadgets and I have had a positive experience on every purchase, would highly recommend.”

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Posted 3 years ago

“So far as a buyer on the e-bay I can say that I'm glad. I had cases when I received the item damaged, but in every case i got the refund. What I would suggest to buyers is to start recording when ever you receive the item and going to open it, So sellers will be sure that if the item is damaged its not the buyers fault! Thats what I'm doing all the time, so nobody will be unpleased after all. Thanks to E-bay team.”

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Posted 4 years ago

“I know anything I order, I will get & at the best price. I just had a seller not wanting to give me a refund. I turned it over to Ebays online help & immediately the seller refunded my money.”

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Posted 4 years ago

“Never had an issue in all my years using this platform. Buying and selling has been fun and rewarding. Great way to get things you have always wanted but never had the means to when they first were introduced or they happened to sell out. This is my goto website when looking for outdated or older items. Two Thumbs up.”

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Posted 4 years ago

“Apr 3,,2020 A word of caution , never buy from an ebay seller in China. If you cancel your order they may not issue a refund, worst of all they will take the money from your bank account . Even after you have cancelled your order. The two ebay sellers took my money twice from me out of my bank account. They are not trusting and will rip you right off. Daryl S , Canada”

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Posted 4 years ago

“Overall i'm a big eBay user & fan Very recently leaving feedback on anything where supplier is based in the PRC or makes it look like they are UK based [when they aren't] is impossible Same on products such as hand sanitizer gel, face masks & loo roll Items details are mostly removed from purchase list Seems to me that eBay appear to want to avoid adverse publicity making money out of a crisis”

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Posted 4 years ago

Ebay is rated 3.1 based on 4,026 reviews