“Placed an order for my unite on November 14th and my order has still not been shipped out. The seller claim they dropped my package off to USPS and its waiting to be scanned, but I contacted the USPS in Northbrook and they told me that nothing was ever brought in to their facility š” I am soo heated right now. I feel like I was taken advantage of. These people are crooks. I will stop at nothing to get my money back.”
“Cancel my order.
I have ordered from your company before but this time it has been a very bad experience.
First when I ordered, the site said it would would be 3.99 flat fee for shipping if my order was over 30.00, my order was over 30.00 but your company still wanted to charge me 9.93 for shipping anyway.
Then I get a email telling me about certain stipulations that I would have to do to get my order. I have to make copies of my credit card and send info to two different emails.
I have never been through this time of bad service with this company and want to go elsewhere.
I am sure why this has happened, but I want my order cancelled.
Cancel asap.”
“The customer service reps are rude. I had to contact them after they hadnāt sent my paid in full order that had been placed days before. The representative sent a rudely blunt email basically saying to stop contacting them because they send out orders when they get ready. I still havenāt received my orderā¼ļøā¼ļø”
“I placed my order on February 17, I had to receive it in 3 to 8 business days but I did not receive it. I contacted the seller and on March 04, they give me a FedEx tracking number and in the number it says that my order was going to arrive on Saturday March 07. Wednesday, March 11, I sent a message to the seller because I still haven't received my order and until today I don't have a response from the seller.”
“Placed an order on 6/8 and I tried calling several times after my order did not ship in a few days. Their wait time is ridiculous. And sometimes the phone doesnt even ring because theyre getting too many other complaint calls for not shipping orders. When I finally got through on 6/15 after waiting on hold for 10 minutes. I was told my order WILL ship on 6/18.but the order did not ship. I called today and after being on hold for 20 minutes. I got a very rude person who refused to help me. She had no idea when my order would ship. She would not partial ship my order. She said that if I canceled the item that was out stock from my order that my shipping charge would increase. Then she hung up on me”
