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Ebuyer.com Reviews

4.7 Rating 53,545 Reviews
96 %
of reviewers recommend Ebuyer.com
4.7
Based on 53,545 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Ebuyer.com Reviews
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Phone:

0371 521 3300

Email:

Scott@ebuyer.com

Location:

Howden, East Yorkshire United Kingdom
DN14 7UW

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Simple to navigate website with lots of choice and ranges of electronic goods. Generally best place to look for PCs and supporting equipment (printers etc.) and storage HDDs, SD cards, USB sticks etc. Have not examined what else is sold in ebuyer's non-computing range.
Helpful Report
Posted 11 years ago
Been using Ebuyer for 7 years! The free delivery gives Ebuyer the edge over most competitors. Enote support isn't the fastest, but once they reply, they get your issue resolved. They've worried me using a delivery company with an extremely bad reputation "Yodel", but the delivery has been fantastic over the last couple of months. I have been let down by the support a couple of times, but it is very rare, I order constantly and contact support very often. Sometimes things just aren't going to be perfect. Ebuyer is my primary choice when it comes to ordering parts.
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Posted 11 years ago
Easy to find product, possible to ask for more information, good prices, bu payment section of eebsite a bit "clunky".
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Posted 11 years ago
Always easy to find what I need, eBuyer has been my main place for PC components for nearly 10 years now. The only only thing that would be superb (but I appreciate would probably be very hard to achieve) is some sort of service where you could specify the motherboard and be served up with hardware relevant/compatible with the mobo. Case in point; I was using it today to replace an old graphics card that had melted, and my mobo is a 5 year-old ASUS. I had to break out the old spec from the ASUS website in order to make sure I bought the correct graphics card.
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Posted 11 years ago
Highly Recommend This site, everything you want for your computing needs and more
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Posted 11 years ago
Great selection of products at VERY reasonable prices. Whole buying process straight forward and easy to navigate.
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Posted 11 years ago
ive bought another for £2.99 say no more!!!!!!!!!!
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Posted 11 years ago
Free delivery this month and so even better value. Normally delivery has been very quick and I've never had any problem over the last few years. My only grumble is having to go on line and print out business VAT receipts. These are often in light grey that don't print well. And I have found on occasions that an order with multiple items becomes multiple invoices instead of just one. I would prefer to be emailed clear A4 invoices in black and white, not grey.
Helpful Report
Posted 11 years ago
I tried to make an order to make use of 'free next day delivery'. When it came to pay I selected PayPal. Ebuyer decided that as I had not placed an order to my address via PayPal before they would change from 'Free next day delivery" to second working day delivery and charge postage. Now I can accept their caution but it would have been nice to have been told before ordering, or been given an easier way of cancelling the order. I did manage to cancel the order, before paying, but I felt it caould have been a simpler process. Perhaps a 'Delete Order' button on any of several pages. I subsequently placed the order, paying by another method.
Helpful Report
Posted 11 years ago
No longer the cheapest on the block for everything, but consistently worth checking for most computer based items. Good technical descriptions and clear website mean that you can find what you need. Clear stock information and prompt delivery have yet to let me down over approx. 10 years of use.
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Posted 11 years ago
Always love using buyer, great products, great service. Got an email today saying free next day delivery, so I ordered some products to find that 'FREE' next day delivery is actually £1.51!?!?! I go to check out and the 'FREE' next day delivery has increased to £1.52?!?!?!?!?!?!!? Not very impressed, I would like a refund of the delivery please.........
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Posted 11 years ago
eBuyer purchases have always been good and uncomplicated to date, and easy to do business with. Normally good info, but had to look on manufacturers site to find specs of an exDisplay unit this time. Made purchase, but bit of a risk as been repaired and ebuyer chose not to provide any info around guarantee or support. Do not know if this was an oversight or deliberate, but not good customer care - anyway, I took the risk based on the cost differential - hope not to be the fool.
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Posted 11 years ago
Shopped with Ebuyer for years and have always been happy with product and service, simple.
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Posted 11 years ago
I have used Ebuyer for quite a few years and all in all they have been the least painful to use. There have been the odd hiccup at times, a faulty motherboard came back as OK and then promptly blew up but when speaking with the staff they are always friendly and you get the impression they are doing all they can. The only real downside is the delivery company they use is possibly the worst one out there with "missed" deliveries, incorrect delivery times and paying for next day and getting it two days later.
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Posted 11 years ago
Easy UI, good prices and good selection of goods to choose from. Shame the shipping options aren't just a little cheaper (only thing stopping a 5*). All in all, a retailer you trust and rely on.
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Posted 11 years ago
Good prices, good delivery, usually good service.
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Posted 11 years ago
Generally a good supplier with excellent prices. The only problem I have had was when I needed to return a faulty item, but after some difficulties the matter was resolved to my satisfaction. They need to improve their after sales service a little so only four stars not five, but happy to deal with them in the future.
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Posted 11 years ago
Good site, plenty of choice, great value.
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Posted 11 years ago
EBuyer always has great deals and the most up to date gadgets, my first port of call for new tech.
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Posted 11 years ago
Prices seem ok and competitive against amazon on a good few items. However, the payment system needs a look at. I ended up having to use paypal to pay for an item because it would not accept my visa due to my banks security. This works normally on other sites but ebuyer seemed to have some trouble displaying the relevant security screen!
Helpful Report
Posted 11 years ago
Ebuyer.com is rated 4.7 based on 53,545 reviews