Edwin Novel Jewelry Design Reviews

Name: Edwin Novel Jewelry Design
Address: 650 s hill street, los angeles, California
Rating: 4.88

4.9 Rating 832 Reviews

98 %

of reviewers recommend Edwin Novel Jewelry Design

4.9

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The people at Edwin Novel Jewelry Design were amazing to work with. The ring is amazing! It looks better on my new fiancés finger than it did on line. I am definitely coming back for my next purchase.”

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Posted 6 years ago

“Their products are handcrafted in US so quick turnaround. I was amazed with that and moreover, the quality of the products is way better than the jewelry available in the market.”

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Posted 6 years ago

“My ring is amazing! More beautiful than I imaged it would be. I was concerned I was not spending enough money and my expectations were not very high but Edwin Novel Jewelry Design truly created exactly what I wanted and gave me incredible value. Trust me I shopped way more than I should have. The customer service was perfect and the response time was above and beyond what I expected. I was able to work directly with Lisa which was a great experience, she was patient, knowledgeable and she proved she really cares and has passion for what she does. I highly recommend Edwin Novel. I had a wonderful experience. I will return and have Lisa design the perfect wedding band for my ring.”

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Posted 7 years ago

“When the ring arrived, I was honestly in tears. It was absolutely stunning. I felt as though a star had fallen from the sky and landed upon my finger. Customer service was beyond excellent.”

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Posted 6 years ago

“It was an absolute pleasure working with Kate from start to finish! She was helpful and informative through the whole process, even making sure that I had the package delivered. The earrings came out beautiful and my wife loves them! It's great knowing that you can still count on American craftsmanship and entrepreneurship which is the very spirit of our great country. We love being a part of that process and look forward to doing business with Edwin Novel Jewelry Design. We highly recommend them to you!!”

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Posted 8 years ago

“Just picked up the earrings!! They look absolutely gorgeous . Couldn't have done this without you . Thanks for your fantastic advise and guidance. Have a Happy Valentines !!”

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Posted 8 years ago

“a wide range of items. ask for help from customer service if you are not sure what kind of grading you should select.”

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Posted 6 years ago

“Edwin Novel Jewelry Design were wonderful to work with - the ring is gorgeous, came super quick, and they were always exceedingly prompt to respond to messages. I'll be ordering my wedding band from them, for sure!”

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Posted 6 years ago

“The earrings made were adjusted to be screw backs since they are for my granddaughter who is in infant and her older sister. The earrings are so beautiful, the quality of this diamond is the best for the price I have seen yet! Shipping was very quick. They were very accommodating for my request and work with me to ensure that I got the exact earrings and sizes that I was looking for. Will definitely purchase from them again and I highly recommend them! A real treasure to find a jewelry store that you can order from with the peace of mind that the quality and workmanship that you're getting is the best out there.”

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Posted 6 years ago

“I am a returning customer and the upgrade options and assistance that i received was wonderful. I was not sure if their after sales service woud be good or not but i was surprised with the wonderful service I received.”

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Posted 8 years ago

“This is my THIRD purchase from Edwin Novel Jewelry Design and I couldn't be more pleased! I absolutely love my ring. It's gorgeous, exactly as described and has such an intense sparkle. I couldn't be happier with my purchase! I will definitely continue coming back. The workmanship is incredible and the seller is a delight to deal with! Each purchase from this shop impresses me more and more. No complaints here! Thank you so much! I LOVE LOVE LOVE this incredible shop.”

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Posted 6 years ago

“Very fast shipping. Wonderful communication. Beautiful craftsmanship.”

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Posted 8 years ago

“The diamond quality is no doubt the top of the line, customer service was well trained and provides great information.”

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Posted 7 years ago

“This was a present for a friend and she absolutely loved it. VERY beautiful and well made ring.”

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Posted 7 years ago

“She loves them! They are the perfect size for her small ears too, they really "bling". She kinda knew they were coming, so that helped as well. Overall very happy. Glad I went with the round ones, quality is paramount in our house:)”

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Posted 7 years ago

“I had a very delightful experience emailing back and forth with the Edwin Novel associates. They were very helpful and patient with my many questions.We were quite pleased with the engagement ring, which easily exceeded anything we were looking at in any retail store.”

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Posted 6 years ago

“The workmanship on Novels’ rings is superior. You will not be disappointed. Their customer service is beyond satisfactory. Their continued communication throughout the ordering process is exceptional. Very talented jewelers that listens to their customers' likes and dislikes, gives great suggestions and produces the perfect piece of jewelry.”

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Posted 8 years ago

“Happy New Year! My wife absolutely loves her new ring! She loves the brilliance and fire of her diamond and is very happy with the setting as well. Thanks so much Edwin Novel Jewelry Design for the tremendous customer service with this purchase. Everything from the transaction to delivery to packaging was perfect, and I'll certainly recommend your company to my friends.”

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Posted 6 years ago

“Easy shopping, great price, arrived in time. What could I ask for more?”

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Posted 6 years ago

“I love my engagement set. They are so beautiful and got them fast.”

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Posted 8 years ago

Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews