Edwin Novel Jewelry Design Reviews

Name: Edwin Novel Jewelry Design
Address: 650 s hill street, los angeles, California
Rating: 4.88

4.9 Rating 832 Reviews

98 %

of reviewers recommend Edwin Novel Jewelry Design

4.9

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Responsive customer service. Awesome quality diamond. I would definitely buy again. The best mark of whether a business is good or not is whether the customer would patronize them again; and I would definitely do business with them again.”

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Posted 7 years ago

“My fiance got my ring through Edwin Novel. They offer better quality diamonds for much cheaper than you can buy in store. When they shipped the ring, it was delivered swiftly.”

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Posted 8 years ago

“A perfectly cut diamond and excellent customer service.”

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Posted 6 years ago

“Great shopping experience and wonderful assistance from Edwin Novel Jewelry Design customer service.”

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Posted 6 years ago

“My husband and I bought my engagement ring from Edwin Novel Jewelry Design, it is the 1.02 ct yellow intensive diamond, the quality of the diamond ring is superb and the stone is so so so so sparkly”

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Posted 7 years ago

“I am leaving the review after 6 months of my purchase because I wanted to see what kind of service I will get when I decide to upgrade the clarity of the stone. I can say that I was really surprised with the quality of their service and how smooth the transaction was. Really good service.”

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Posted 7 years ago

“My ring is absolutely GORGEOUS! It's an absolute masterpiece! CUSTOMER SERVICE IS EXCELLENT!! I called and they quickly answered all of my questions and gave me great advice while custom designing my ring. I highly recommend Edwin Novel Jewelry Design!! You will not be disappointed!”

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Posted 6 years ago

“Beautiful ring, great customer service. I called several times with questions and they were very helpful.”

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Posted 6 years ago

“The custom design that I wanted was very complicated and required a lot of attention to detail. I worked very closely with ENJD team and they kept me informed every step of the way. After my final approval, everything was done and I received my gorgeous ring. I wish I could post a photo here to show everyone how professionally my ring was made.”

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Posted 7 years ago

“I am a picky person and I gave them a really hard time but they were nice enough to remain patient with me and answer all the questions I had. Good job!”

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Posted 7 years ago

“If you don't know anything about diamonds, CALL THEM! I made the same mistake and was educated once I called them and love the diamonds that they recommended.”

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Posted 7 years ago

“Edwin Novel Jewelry Design is Awesome ! From the initial contact to the ordering process to the delivery . Everything went smoothly and as promised .”

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Posted 7 years ago

“Just one word "Amazing".”

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Posted 6 years ago

“hassle-free and good service. highly recommended!”

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Posted 6 years ago

“The ring was very beautiful and exactly what I was hoping for. I have never purchased a diamond and was very leery. My friend recommended Edwin Novel Jewelry Design and on that recommendation I went forward. I called the customer service representative and they guided me in the rest of the way. I will definitely shop here again.”

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Posted 6 years ago

“Amazing value for the quality of diamonds. A flood of compliments!”

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Posted 6 years ago

“I purchased my wife’s diamond engagement ring from Edwin Novel 3 years back. The ring needed to be cleaned and polished to remove scratches from the bottom of the ring. The local jeweler wanted to charge me $160 and Edwin Novel did it for free. Free maintenance was part of the life time warranty. My wife’s ring looks exactly like the first day I purchased it.”

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Posted 7 years ago

Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews