Edwin Novel Jewelry Design Reviews

Name: Edwin Novel Jewelry Design
Address: 650 s hill street, los angeles, California
Rating: 4.88

4.9 Rating 832 Reviews

98 %

of reviewers recommend Edwin Novel Jewelry Design

4.9

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My ring is glittery and beautiful and just what I deserve for a milestone anniversary and birthday.”

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Posted 6 years ago

“Wonderful website for shopping and seeing detail of product. Order delivered as specified. Product was beautiful with a beautiful presentation”

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Posted 8 years ago

“This is a dainty, super cute ring. The shipping was very fast. These rings are also great for stacking.”

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Posted 6 years ago

“She said yes! The ring is absolutely stunning and fit perfectly. She also loves the setting so we are all good.”

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Posted 8 years ago

“The diamond earrings were exactly as described...Beautiful. The shipping costs were very reasonable and very fast. I would not hesitate to buy again. I was extremely satisfied with my buying experience with Edwin Novel Jewelry Design.”

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Posted 7 years ago

“Let me start by saying I am an avid online shopper. I have had an amazon account since the day they were in business and I read reviews before I commit to buy anything from water, pens and shoes. I am the kind of person that will utilize any intelligence that I can in order to avoid mishap with my purchase. This is obviously the smartest way to buy anything because it minimizes the majority of this risk and allows you be comfortable with your purchase before it even hits the door (I like to sleep at night lol). If you are like me then you must read this review!!! I have done an excess amount of online and in-store research prior to making my engagement ring purchase. This is something that is a must when purchasing such a high value item. It is not only expensive but is an icon her friends and the world will salivate over. I went will Edwin Novel Jewelry Design because: Obviously the price. Edwin Novel Jewelry Design is significantly less expensive than any other online diamond shop (yes cheaper than BN!!). This was most important to me however, what I discovered next that no online research or forums will tell you is the value and customer service that Brilliance provides is absolutely amazing. They are a family owned business with an actual store front. They actually see your diamond before they ship it out to you and they have their own STAFF personnel that work on your jewelry. They are skilled trade professionals. If the diamond business had a union these guys would be in it. There is more to Jewelry than just the 4 c's and these guys incorporate that into their work. They are in the business for 5 generations and they pass that kind of craftsmanship down to you. You can call in and talk to COMPETENT customer service and you are actually talking to people who live and work in the USA. On top of that they arranged for me to pick up my ring at a secure UPS location so that: I could pick it up around my work schedule and that I didn't ruin the surprise!! When I got my ring, it came in very nice presentable larger gift box. Inside that box I received: The ring & appraisal document (you will need this to insure the ring). I am shocked at their attention to detail and they do not cut corners on anything!! The look, color, sparkle of the diamond has surpassed what I thought it would be!!! I can’t thank you guys enough and I hope others will get to utilize this kind of craftsmanship and service!”

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Posted 8 years ago

“Everything was done professionally as far as customer service and safe/secure delivery. Presentation is perfect! I really appreciate the authenticity documentation of the diamond certification.”

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Posted 7 years ago

“Truly artistic. Wonderful vendor. I would highly recommend.”

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Posted 6 years ago

“I just got my ring and couldn't be happier and more excited. I will be ordering again soon. Thank you Edwin Novel Jewelry Design it's amazingly beautiful.”

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Posted 8 years ago

“Edwin Novel Jewelry Design exceeded my expectations. I am overwhelmingly impressed with their work. The color of my stone is beautiful and it is exactly what I wanted. They are very quick to respond to my questions and are very knowledgeable in their field. I'm sure I, as well as my family and friends, will do business with them in the future.”

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Posted 6 years ago

“The ring is awesome. My fiancee really loves it. Thank you so much for the outstanding service from you and your team.”

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Posted 6 years ago

“really pretty earrings - perfect gift for my Sister”

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Posted 6 years ago

“I wanted to let you know that I finally proposed! After all the dust settled (quite literally actually). I took her to the Santa Monica Pier last evening and I had a caricaturist draw us. Unbeknownst to her, I had prearranged the drawing by telling the caricaturist to draw me on one knee proposing to her with the ring box open in my hand. After the drawing was done, the caricaturist showed her the drawing. During the (pleasant) confusion on her part, I got down on one knee and proposed. She said yes! She LOVES the ring”

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Posted 7 years ago

“You've been with us on this process from the beginning, back last year when I first reached out to you about buying an engagement ring. We just wanted to say a huge thank you to the folks at Edwin Novel Jewelry Design for being so easy to work with and helping us through the whole process of buying, resizing and everything in between.”

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Posted 8 years ago

“Website contains all the info needed to choose the right diamonds for the occasion, easy to navigate. Professional sales team makes transaction very easy and smooth.”

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Posted 8 years ago

“My options were limited since I barely get time for shopping so I decided to try buying diamonds online and this turned out to be an excellent experience. Will surely buy again.”

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Posted 6 years ago

“i think Edwin Novel company is One of best natural diamond company in world.I am pleased of my purchase .Variation extremely high diamond. and very very good support.”

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Posted 8 years ago

“Perfect size for my ears. I had ordered the 4CT but they were just too big for me. The 2 Ct were just right! Customer service was fantastic in receiving my items and returning the one pair. I highly recommend this shop. The diamonds are beautiful!”

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Posted 7 years ago

“Beautiful, high quality diamond with excellent customer service”

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Posted 7 years ago

“I want to thank Kate for walking me through the entire process of production. She was patient and answered all the questions I asked. Very professional.”

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Posted 7 years ago

Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews