EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,325 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was dissecting with everything. Other flowers I have ordered were beautiful, these took from 1058 -1745 to deliver from hillingdon to Colnbrook , they were needed a drink straight away one rose was dropping and they were for for my mother's 85th birthday a nd my mother's thank you as she did so much for me I will never ever be ordering from you chocolates so small I thought they were supposed to be normal size. Card very disa”

Helpful Report

Posted 1 year ago

“It was so easy to order but then was bitterly disappointed when delivery was not made on my sisters birthday and in fact never turned up,, so I asked to be refunded which I have to say was done immediately. However that did not make up for not receiving a birthday gift”

Helpful Report

Posted 1 year ago

“Flowers arrived very late dispate i paid extra for special delivery not the flowers i was expecting they looked they were bought is tescos and put together couple of bunches, very small roses did not look fresh at all i would never buy from this web again very dissapointing”

Helpful Report

Posted 1 year ago

Helpful Report

Posted 1 year ago

“Only given one as there is no zero. Product nothing like picture show.”

EFlorist 1 star review on 29th August 2023

Helpful Report

Posted 1 year ago

“First order sent to a patient in hospital was over 18 hours in transit tracked delivered using yodel parcel delivery van needless to say tracked as delivered to a safe place somewhere in the large hospital but not to either ward or reception so lost. Complained to eflorist who organised replacement.their website states they use local florist nearest delivery address in this case a Leeds hospital and this one was sent tracked from Milton Keynes 149 miles away and was over 14 hours in transit and delivered using amazon! It arrived to the correct destination but the large bouquet looks nothing like the website picture( I was sent a photo by my friends daughter as I live far away) and it looks more like something off a cheap garage forecourt 3/4 cheap looking yellow flowers with 2 or3 other coloured wilted flowers and nothing like the "summer hedgerow" large bouquet I ordered Recipient didn't obviously see website flowers but I am angry and embarrassed with the bouquet delivered as flowers look cheap and they were not cheap and I would never have chosen these myself far less gifted them to anyone especially in what looks like a half dead state Avoid at all costs !”

Helpful Report

Posted 1 year ago

“Poor quality and small bouquet for £40.....”

Helpful Report

Posted 1 year ago

“from the second i placed my order everything went wrong , i realised straight away i hadnt put who had send the flowers so messaged but was told it was too late as they were next day delivery , next day came and past no flowers !! contacted to be to the small print says they can be 2 days later , then when they arrived didnt get delivered to the address but got told they were as sat nav said the van was at correct place , photo showed where they were placed so had to walk round houses to find them n found them in the local junkies garden !! needlessly i had to tell the recipient that i had ordered them so she could find them , not quite the nice surprise i wanted to give my daughter in law after coming out the hospital”

Helpful Report

Posted 1 year ago

“I was not happy with the flowers we received. £40 was an excessive amount to pay for such pure quality of the flowers, plus the size of the bunch was small compared to the large that I ordered and expected. The vase was cracked. Considering that this was for my Wife on our wedding anniversary, I wish I had gone elsewhere.”

Helpful Report

Posted 1 year ago

“Wouldn’t order from this company again as when you send someone flowers they have to try to quess who they’re from as they leave your message and details out when delivered.”

Helpful Report

Posted 1 year ago

“I paid for a bouquet of flowers to be delivered last Sunday 20th August for my dear friend who was 103 years old. The bouquet was delivered at 20.42pm when she was in bed. She struggled to get out of bed and get to the door with her walking frame only to find that there was no-one there, just a box. She managed with the help of her frame to move the box indoors and had to leave it for her carer the following morning. Why deliver at that time of night? If you cannot deliver during the daytime on a Sunday then you should state this when anyone is ordering. My poor friend was alarmed by the doorbell ringing and someone knocking on the door. When requesting delivery for the Sunday I never, ever imagined that they would in fact be delivered when it was dark!”

Helpful Report

Posted 1 year ago

“Very very disappointing and certainly would never use again. I ordered flowers for a 90th birthday to be delivered on a Saturday. They finally arrived the following Wednesday with many messages saying they would be late as they had “issues” Flowers don’t last that long!!! Would never use this service again.”

Helpful Report

Posted 1 year ago

“I would never use this service again. I paid extra for flowers to be delivered on a specific date. They were to go to my close friend on what would have been her golden wedding anniversary but her husband died earlier in the year. They were supposed to be a reminder that I was thinking of her on such an emotional day as we don’t live close to each other. They didn’t arrive until the next day and I was devastated thinking she’d thought I’d sent them as an after thought. I am very unhappy about this incident and would never use you again”

Helpful Report

Posted 1 year ago

“Flowers were for my wedding anniversary, they arrived very late so she thought I had forgotten, so not a nice atmosphere in the house. On day to 2 the rose heads dropped (7 days Ha Ha!!! ) day 4 in the bin and never again. Should have gone to the local co op . Better looking flowers and cheaper.”

Helpful Report

Posted 1 year ago

“I paid for guaranteed delivery on 18 August to a nursing home. Technically you met that deadline but delivered so late at night that the home had closed with no-one available to answer the door, thus the delivery was of no use in that day's remembrance function for which the flowers had been ordered - disappointing for the 93 year old recipient who had just lost her husband and for me as internatonal sender.”

Helpful Report

Posted 1 year ago

“Avoid! Appalling service! Avoid! Ordered on the 15th August for delivery on 24th. £6 postage charge. Flowers didn't arrive. These were for my daughters GCSE results. They are Amazon in disguise.”

Helpful Report

Posted 1 year ago

“Awful ! Wouldn’t waste your money Doesn’t look anything like what you order and when you call them out on it they refuse to send what your ordered. And yes the photos are after 48 hours which is when you claim they will look like the photo which you can clearly see they do not”

EFlorist 1 star review on 24th August 2023

Helpful Report

Posted 1 year ago

“All went well until the delivery, where my daughter, who was ill at the time, received the wrong flowers and message. The flowers were a get well token but things went wrong which was extremely disappointing. I will not be using EFlorist again because of this!”

Helpful Report

Posted 1 year ago

“The deliery came by Amazon on the wrong day . The packaging was crushed and looked like it had been resealed.. The flowers were damaged some were crushed ..The recipient was disappointed. Not good value. at all .. £26 wasted ID: WA12338596 .....not a happy customer”

Helpful Report

Posted 1 year ago

“Ordered a bouquet of roses for my wife for our wedding anniversary almost a week before the date. The flowers did not arrive on the day so contacted eflorist only to be advised they have the discretion to change the delivery date. When the bouquet arrived late the following day it was dead so I sent it back. I have bought flowers from other suppliers for years and never had a problem. This was an absolute shambles. Don’t expect to be able to speak to anyone at eflorist if you experience a problem the phone is continually engaged properly dealing with complaints. My advice is don’t even consider using this company if you want good service as you may have the same negative experience I had”

Helpful Report

Posted 1 year ago

EFlorist is rated 3.7 based on 12,325 reviews