EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,325 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t make an order. I emailed you to say that my email had been used fraudulently and you didn’t reply. I can only assume you are not secure or vigilant as a company. I advise others to use caution and consider the security of their personal details.”

Helpful Report

Posted 1 year ago

“6 yellow roses and a twig were delivered to my friend for her birthday, the roses had seen better days, no idea what the twig was, very disappointed and a Complete waste of money.”

Helpful Report

Posted 1 year ago

“Paid extra for same day delivery but flowers were not delivered until late evening. The 50th wedding anniversary by that time was all but over. Very disappointed, will not use this company again.”

Helpful Report

Posted 1 year ago

“Flowers were not delivered to my very sick granddaughter . Very disappointing , would never recommend . P stamp”

Helpful Report

Posted 1 year ago

“Flowers wilted and very disappointed .”

Helpful Report

Posted 1 year ago

“After ordering for my daughters Birthday and Anniversary and paying the extra to have the flowers delivered on the right day I was informed that they would be delivered on the following day .My daughter received them at 9.01pm on the Thursday instead of the Wednesday and to make matters worse the delivery driver was beeping his horn outside of where she lives. this did not go down well with the people that were in the vicinity. ie family and visitors. I will never use Eflorist again if that is how they treat there customers who expect a delivery on the correct day.”

Helpful Report

Posted 1 year ago

“I ordered a large bouquet of flowers which came with a free box of chocolates. (Looking at pictures thought it was a box of chocolates NO three chocolate’s. Very deceiving ) If the flowers were meant to be large I dread to think what the medium and small ones were like. Hardly any and lasted about three days. Total disappointment for a 60th birthday. Not impressed.”

Helpful Report

Posted 1 year ago

“I am STILL awaiting a reply to my comments weeks ago about my disappointment with the birthday bouquet that was sent on my behalf. Maybe you don’t mind losing customers? Extremely rude not to reply.”

Helpful Report

Posted 1 year ago

“The flowers were dead within three days, in spite of their being put into fresh water upon arrival. I was very disappointed as they were for my wife on our 50th Wedding Anniversary. Won't recommend your firm.”

Helpful Report

Posted 1 year ago

“Wrong flowers sent that I paid for and only knew this as asked friend to email picture. Then had to contact customer services and sent correct ones but still not exact quantity stated on order and without the free chocolates on the original offer. Not using them again 😡”

Helpful Report

Posted 1 year ago

“Rubbish never use them again.Ordered flowers for my wife’s anniversary on the Saturday for them to be delivered on the Sunday as it said on there web site they arrived 4 o’clock Monday afternoon I was not impressed so I complained but was told that could take up to 2 days to arrive so why say next day delivery.The best bit was they sat in the couriers warehouse all day on Sunday I know this as they could be track all I got was sorry basically tough no refund or anything bad customer care not impressed”

Helpful Report

Posted 1 year ago

“Very poor service. Flowers not arranged in a bouquet, this was not made clear at the point of order. Flowers did not arrive on f so oecified day as the carrier cancelled the delivery. The ‘free’ box of chocolates contained four chocolates. I will never use this company again.”

Helpful Report

Posted 1 year ago

“I was very disappointed with your service. My sister was not home when the bouquet was delivered. It was left on the doorstep in a cardboard box with no water to keep it fresh. By the time my sister returned the flowers had begun to wilt. Very embarrassing for me !!! I ordered from you thinking I would receive professional service. You need to review your delivery methods.”

Helpful Report

Posted 1 year ago

“Ordered some Flowers and chocolates for Anniversary. Paid extra for next day, and also used upgrade option on flowers. Turned up at 5:30pm left outside the door on the floor. The flowers were overpriced and came with 3 chocolates. I would never use eflorist again.”

Helpful Report

Posted 1 year ago

“Imagine arriving at the posh hotel you've booked for your wedding anniversary and then your wife opening the box of flowers you've arranged for her in the room. Now imagine the look of utter disappointment on her face as she realises most of the blooms are either dead or dying. How embarrassed would you be? How angry? Would you use the company responsible ever again? No, me neither.”

Helpful Report

Posted 1 year ago

“Delivery missing 2 out of 3 items! Contacted eflorist and responded with an unsatisfactory result! The following questions below do not have the appropriate/relevant choices to answer!”

Helpful Report

Posted 1 year ago

“I have messaged before but had no ansa I ordered flowers from u to be d liveried on 26/08/23 and I paid for the large bunch but there wasn’t many in there and they were half dead and by the mon they were dead and in the bin I am not a happy customer and would like a refund plz”

Helpful Report

Posted 1 year ago

“You made an offer including free "Lindt" chocolate. That was the reason I ordered it. But the chocolate wasn´t delivered. That isn´t the correct way to treat customers.”

Helpful Report

Posted 1 year ago

“I paid extra for next day delivery and Yodel had my delivery the day it was ordered according to the email i received but no it was delivered the day after it was supposed to be delivered. Never i am i going to use this company again”

Helpful Report

Posted 1 year ago

“Box of flowers was damaged and flower heads were snapped off terrible.”

Helpful Report

Posted 1 year ago

EFlorist is rated 3.7 based on 12,325 reviews