Login
Start Free Trial Are you a business?? Click Here

EFlorist Reviews

3.7 Rating 12,325 Reviews
67 %
of reviewers recommend EFlorist
3.7
Based on 12,325 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 53%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
1.2 out of 5
Read EFlorist Reviews

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

Write Your review

EFlorist 1 star review on 8th May 2025
Julie Roberts
EFlorist 1 star review on 8th May 2025
Julie Roberts
EFlorist 1 star review on 8th November 2024
Anonymous
EFlorist 1 star review on 25th July 2024
Anonymous
EFlorist 1 star review on 25th July 2024
Anonymous
EFlorist 1 star review on 5th June 2024
Susan Beech
EFlorist 1 star review on 10th April 2024
Rebecca. G
812
Anonymous
Anonymous  // 01/01/2019
I put the order in two days before my mum’s birthday. The flowers failed to arrive and I got no notice of such…nothing at all. I had to phone and chase until eventually someone from eflorist told me they would not be delivered because of a‘technical error’. No compensation, no apologetic phone call…shocking!!
Helpful Report
Posted 1 year ago
I asked how many flowers you receive in the different sizes and it would appear I have been paying for one size and getting a different size
Helpful Report
Posted 1 year ago
Shocked at difference between website photo of the bouquet order and the reality of what arrived. I feel very ripped off. Just see the photos and there is no comparison. Will never use them again.
EFlorist 1 star review on 17th October 2023 EFlorist 1 star review on 17th October 2023
Helpful Report
Posted 1 year ago
Needed to send a plant to someone to let them know we were thinking of them. Had several hundred emails from many companies over the past few months even though had unsubscribed on more than one occasion. Decided to make use of one of these, used the discount code - of course it had expired, plants were not included in the 'through the letterbox' option, so selected a cheapish bunch of flowers. Eventually got them ordered only to discover delivery charged at nearly half the price of the flowers. Ordered on an evening, so too late for next day - not a problem, got a call 2 days later at 7.10am with a recorded message from Royal Mail stating would be delivered in 5 days. At 10am then got an email from yet another company stating had been posted through recipient's door. Way too much hassle, still getting tons of emails with an offer of chocolates as a thank you to go with next bunch of flowers. If they want to send thank you offers, send the chocolates to the person paying the bill!! Apparently the flowers were lovely.
Helpful Report
Posted 1 year ago
What went right you mean! Absoloutley appalled with everything. When I placed my order; a flower bouquet for an elderly and frail family friend, who had been unwell, I wasn't sure about doing it online as this was my first time, and it will definately be my last. First if all, an error was made with the door number of the address; I'm not sure how this happened, but that's why I prefer talking to someone on a phone; call me old fashioned, but at least a human can communicate. But as soon as I had realised there was an error, I could only email the customer services, which I did immediately! However, despite eflorists being informed within minutes of the order being placed that there was a mistake with the door number, and despite the fact that the flowers were not due to be delivered until the next day, they refused to do anything about it! Absoloutley useless, furthermore no flowers were even delivered to the wrong door number because I checked!
Helpful Report
Posted 1 year ago
The flowers arrived on time and were lovely BUT no free chocolates as stated on the order . As this was a gift to another part of the country I was not aware of this until later . disappointing
Helpful Report
Posted 1 year ago
The worst flowers ever ordered next day delivery and the flowers turnt up dead! And paid for a luxury bouquet!
Helpful Report
Posted 1 year ago
Hi I was very disappointed when my family sent me a photo of the flowers I had ordered they where nothing like the photo on the web complete different I do understand flowers are seasonal You could have told me my choice was not available and I would have chosen differently the flowers I believe they where very nice but not what we would have chosen for the price paid Regards joan lynch Australia
Helpful Report
Posted 1 year ago
I purchased flowers for a birthday surprise. Had I known they were to be delivered in a normal parcel run by Amazon I would not have bought them. They arrived at 5.25pm - not what I was expecting. The flowers were dry, wilting, unattractive and totally ruined as a lovely surprise, presumably having been in the back of a van all day. I have no doubt they were fine when they left, but I am sad to say would never risk EFlorist again because of this.
Helpful Report
Posted 1 year ago
The bouquet I ordered was nothing like the picture , I chose the large £50 vintage bouquet and received nothing like the image. Sent a email saying I wasn’t happy but just got a generic response back. It wasn’t that they had used replacement flowers it was the fact the size I received with the amount of flowers in them was no where near what I had paid for
Helpful Report
Posted 1 year ago
Not happy with presentation and a total waste of money… was not mentioned about buds being sent while purchasing and it ruined my 25th anniversary. Stay clear of this company
Helpful Report
Posted 1 year ago
Terrible. Flowers meant to be delivered on Tuesday...Thursday they arrived half dead. Roses never bloomed...30 quid for around 20 dead Flowers...joke...Will be writing a review on facebook🤔
Helpful Report
Posted 1 year ago
The order was placed on 02/10/23 for next day delivery. They didn’t arrive until 04/10, very disappointed as these were for my sisters special birthday.
Helpful Report
Posted 1 year ago
Flowers were not delivered. No message from eflorist. Just from the courier saying technical difficulties
Helpful Report
Posted 1 year ago
Flowers weren’t delivered on time despite being told they had been dispatched. They were for my poorly mothers birthday. Very disappointed and annoyed
Helpful Report
Posted 1 year ago
Flowers turned up on time, but the roses had seen better days, was sent another bunch same as the first . Customer service was very good and nice but will not be using them anymore.
Helpful Report
Posted 1 year ago
Flowers turned up on time, but the roses had seen better days, was sent another bunch same as the first . Customer service was very good and nice but will not be using them anymore.
Helpful Report
Posted 1 year ago
I was so disappointed in my order It was my sisters birthday and I live in a different country I was recommended this site by a friend but sadly the size of the bouquet was small and not like the picture. I ordered large but was she recieved was definitely startled size . Very disappointing
Helpful Report
Posted 1 year ago
I ordered flowers and on the delivery day I got a message saying Amazon couldn’t deliver. No attempt to sort out at all.
Helpful Report
Posted 1 year ago
Hi, The flowers and gifts were not delivered to my house and was waiting on a reply to my email I sent to your customer services department.
Helpful Report
Posted 1 year ago
EFlorist is rated 3.7 based on 12,325 reviews