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eGlobal Central Reviews

1.6 Rating 424 Reviews

13 %

of reviewers recommend eGlobal Central

Company Reviews

1.6

Based on 424 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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eGlobal Central 1 star review on 25th February 2021

eGlobal Central 1 star review on 26th December 2020

eGlobal Central 1 star review on 16th December 2020

eGlobal Central 1 star review on 16th December 2020

eGlobal Central 5 star review on 22nd October 2020

eGlobal Central 1 star review on 30th May 2020

eGlobal Central 1 star review on 22nd May 2020

Anonymous

Anonymous // 01/01/2019

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“After 21 days glimmer of hope Appear to see the courier chosen The reason they get such mixed reviews is a very poor website for status and comms ...and in some instances shipments excessively delivered and customer clueless as to where they are at”

Posted 3 years ago

“You have be warned it would be idiotic to use this site ...it appears to be a sophisticated scam ...each day they send out a status on transit but there isnt a credible tracking number or transit provider ..theres also no means to contact them ...ive been stung for 200 euros on a samsung tablet”

Posted 3 years ago

“Avoid this site they have ripped me off of 200 euros Whats worse theres no mechanism to contact them on their site .. The submit ticket is a broken link! Scandalous the way google has them showing at the top of searches Another ruse is for 9 consecutive days they gave a notional slightly changing description of where the item is in transit And theyve misrepresent themselves look at their address eGlobal Central EU Total Apex Services Room 4, Unit G, 9th Floor, Kwai Shing Industrial Building stage II, 42-46 Tai Lin Pai Road, Kwai Chung, NT, HK”

Posted 3 years ago

“Terrible experience - 17 days later and still waiting for my order. Terrible customer service. Stay away.”

Posted 3 years ago

“Worst service. It has been more than 15days I have placed ordered e Nobody bothered to update the ordered status.”

Posted 3 years ago

“i bought have weeks no sing the product or the track number and no answer i believe i waste my money and my time.”

Posted 3 years ago

“Same here as with everyone else. Paid for the Product, got some status messages saying "parcel has been shipped", nothing has happend for a month. My 3 support tickets: ignored.”

Posted 3 years ago

“Same as Joseph, ordered 27 Apr, got a couple of status messages to say package was being dispatched to USPS by shipping partner NEWGISTICS on the 29 Apr, today is 13 May. I don't feel good about my money or my Switch.”

Posted 3 years ago

“Terrible. Ordered a phone, one month later, no sign of it, no response from company. They have disabled the "package not received" form on their web site, lol -- that tells you all you need to know. Am having to reverse the payment on my credit card. For 20 Euros more I could have got the same phone overnight from my phone provider here at home! Nightmare, avoid at all costs, you have been warned.”

Posted 3 years ago

“im wating and its 10 days late! i paid 155 dollars!”

Posted 3 years ago

“Awful Website with No Support Same as the others, bought a Nintendo Switch and received faulty updates on its status and now it has been stuck on the same status for two weeks. It has been almost a month since I have ordered it with absolutely no contact from the website. This has been the worst company I have seen, so do not follow in the same mistakes that me and other people have. Heed the warnings, and do NOT buy from them.”

Posted 3 years ago

“Awful Website with No Support Same as the others, bought a Nintendo Switch and received faulty updates on its status and now it has been stuck on the same status for two weeks. It has been almost a month since I have ordered it with absolutely no contact from the website. This has been the worst company I have seen, so do not follow in the same mistakes that me and other people have. Heed the warnings, and do NOT buy from them.”

Posted 3 years ago

“Ordered a Honor Magicwatch 2 on the 22. April 2020 with them from Frankfurt Germany and made the payment to them via Paypal . The item was shown as in-stock and with a delivery time of 6 to 7 days . Up until now , ( 10th May 2020 ) , i have not received the Watch . I wrote multiple emails to them since the 28th of April but did not receive a single answer from them . Tried even calling their number in HongKong but nobody answers the phone . I have absolute no hope of getting the Watch now . I would suggest everyone to stay away from this Website ( i have learnt the hard way ) but hope that other people dont make the same mistake as me .”

Posted 3 years ago

“Scam likely. Spent $230 on Nintendo switch. USPS tracking shows shipping partner "NEWGISTICS" picked up parcel on APR 26th. It is now May 9th and there are still no new shipping updates. I emailed eGlobal central a few days ago and they said they would contact their shipping partner. Still haven't heard anything about it. For your own sake, order from a more reputable company.”

Posted 3 years ago

“beware.. this is scammed site. selling item as "in stock". but it is not in stock. make me wait for a week. and still have not shipped my order. stay away from these scammer”

Posted 3 years ago

“My items never come to my Greece and they never response to my ticket for refund or cancellation.”

Posted 3 years ago

“I ordered and paid for a phone on April 18 seeing that they offered 6 to 8 days delivery. we are now 19 days into the process and I have had tracking details from the for 7 days which are just platitudes. No note of who the carriers are. Have now sent 5 emails requesting information but had no replies. Having read the reviews I am now not surprised. I'm not angry - I'm fuming!! I really don't know what to expect but I think the answer will be NOT MUCH. I am going to contact Amex about this.”

Posted 3 years ago

“Avoid! I bought an iPhone in November and never received it. Tried for months to get my money back but no good. Please do not buy from here. The prices are too good to be true!”

Posted 3 years ago

“After waiting a month, I found out that the item (if it was sent) was sent to an incorrect address that I did not specify as the delivery address and the courier returned it to eGlobal. Terrible customer service: I purchased this item on April 7th and do not have the item or a refund! Customer Service is non-existent, with waits of 3-4 days to even get a response. Avoid at all costs.”

Posted 3 years ago

“Paid March 31th and have still not received my item. Cannot get a reply from these people when to received my item and they will not pay my money back. Don't buy anything from them.”

Posted 3 years ago

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eGlobal Central is rated 1.6 based on 424 reviews