“Customer service very poor. I had to ring numerous times to organise a time for the engineer to call out. I asked for my husband to be a named person on the account however any time my husband called the customer service representative wouldn't deal with him. It's a shamble of a service and requires significant professional input to avoid losing customers in the future.
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“I am still waiting for broadband connection so I can't understand why you're sending me this email. I have a complaint registered with you which no one seems to be following on.”
“Worst service ever can't rate eir low enough.no contact regarding date of broadband installation and still being overchared on my wife's mobile by 20 euro per month.
Was told in eir shop parlay limerick by Chris the manager to stop annoying them as my presence was interfering with their sales”
“Eir are an absolute joke of a company we waited on 3 occasions for our internet to be installed but a technician never arrived so we cancelled but yet you are still trying to take money from our account should be ashamed of yourselves”
