Electric Fireplaces Plus Reviews

Name: Electric Fireplaces Plus
Address: PO Box 49857, ATHENS, Georgia
Rating: 4.82

4.8 Rating 315 Reviews

97 %

of reviewers recommend Electric Fireplaces Plus

4.8

Based on 315 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Electric Fireplaces Plus:

At Electric Fireplaces Plus we are passionate about connecting our customers with the electric fireplace, fire pit, or outdoor furniture that will transform your living space. Your total satisfaction is our number one priority!

The rapid pace of technological advancements has allowed the use of ventless fireplaces anywhere in or outside of our homes. Electric Fireplaces Plus began with one goal in mind, to be your number one source for the electric fireplace you desire. With our Best Price Guarantee, we will match any price you find online!

Furthermore, online shopping is increasing in popularity every day, we have leveraged an online only store presence to pass on the savings of our low operating costs to our customers. This allows us to offer the Best Prices on electric fireplaces on the internet.

We strongly believe in providing you, our customer, with an enjoyable online shopping experience. We are based in Athens, GA and have partnered with warehouses all over the country to provide Fast and Free shipping. We have exclusive partnerships with the best brands in the industry.

Electric Fireplaces Plus would love to help you pick out the exact product you are searching for, we have friendly customer support available on live chat, or by phone Monday through Friday, 9 AM - 5 PM Eastern Time. Don’t hesitate to give us a call!

Phone:: 1-800-974-4876

Email: support@electricfireplacesplus.com

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Electric Fireplaces Plus 5 star review on 21st May 2026

Mary R

Electric Fireplaces Plus 4 star review on 12th April 2026

Sheldon G

Electric Fireplaces Plus 5 star review on 1st March 2026

David S

Electric Fireplaces Plus 5 star review on 22nd February 2026

TASNEEM H

Electric Fireplaces Plus 5 star review on 18th January 2026

Joshua A

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good pricing, quick delivery and secure cartoning. Also, was able to return trim package for refund.”

Helpful Report

(Athens) - Posted 1 year ago

“Great company! The fireplace shipped quick and it’s so pretty! It was pretty easy for my hubby to set up and wire.”

Electric Fireplaces Plus 5 star review on 6th February 2025

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(Athens) - Posted 1 year ago

“We ordered a Traditional Modern Flames electric fireplace from Electric Fireplaces Plus and are very happy. We were able to get a great price when all the other retailers listed MSRP. The fireplace was also shipped quickly and we had it within a few days. We got this to seal off our drafty wood burning fireplace. I had to build a custom enclosure and the whole installation turned out great. No more drafts and the electric fireplace looks absolutely fantastic!! The fire, logs and embers look very realistic. It even has a realistic sound with smoke and sparks that float upward. I don't care for all of the color options but they are there for those that do. I do wish it had more flame types and flame hieght adjustment but those are very minor complaints. My biggest gripe is that we didn't do this a long time ago!”

Electric Fireplaces Plus 5 star review on 5th February 2025

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(Athens) - Posted 1 year ago

“FAST SAFE Shipping, fireplace arrived in perfect condition. Installation a breeze, we did have to replace the DOA remote battery. Looks and works great !! Only wish the lights/flames were brighter.”

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(Athens) - Posted 1 year ago

“Easy to work with… highly recommended.”

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(Athens) - Posted 1 year ago

“We ordered the Napoleon Clearion Elite 60" See Thru Wall Mount Electric Fireplace. We are very pleased with the quick delivery and professional service from Electric Fireplaces Plus. The product is exactly what we expected.”

Electric Fireplaces Plus 5 star review on 10th January 2025

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(Athens) - Posted 1 year ago

“Reviewing prior to installation but I have tested the unit (Modern Flames Landscape Pro Slim 56")and is working perfectly.ordering and shipping were 1st rate. Anna immediately followed up w contact info and assurances of being available going forward. Packaging was excellent, well protective of unit.”

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(Athens) - Posted 1 year ago

“The fireplace was everything I wanted and very easy to install.”

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(Athens) - Posted 1 year ago

“There were some problems with tge delivery, but Electric Fireplaces were very nice abd helpful”

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(Athens) - Posted 1 year ago

“Our new fireplace is AMAZING! I have been eyeing it for over a year and when we built our addition we framed for the fireplace and covered it with sheetrock. I ordered the fireplace and it arrived the very next day! (Our location happened to be close I’m sure! I was expecting a week!) My husband and I had it installed within a couple hours and it was fairly easy to do! It looks amazing, gives off great heat when we want it to and makes me want to cuddle on my couch every night now! Highly, highly recommend!”

Electric Fireplaces Plus 5 star review on 10th December 2024

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(Athens) - Posted 1 year ago

“Very fast shipping and execlent customer service. Fireplace is beautiful.”

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(Athens) - Posted 1 year ago

“very realistic and stunning! Very pleased with this product! It gets a lot of compliments from visitors.”

Electric Fireplaces Plus 5 star review on 16th November 2024

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(Athens) - Posted 1 year ago

“Great Company very Helpful and Professional Working with Tyler was wonderful NOW Woodland 27 inch fire logs are not 27 inches I had an engineer A contractor Electrician and Me which I measured 7 times We all measured 24 inches what a disappointment I’m not the type to complain but Woodland 27 inch fireplace is not 27 the diagram they give you does not work out to 27 inches I woodland sent me a new set of 27 inch logs and they were also 24 inches I just feel this is a little bit of false advertising Like Subway and the amount of meat they put on your sandwich I am again very disappointed with Woodland or whatever Company made them so all you customers measure your 27 inch logs and tell me if I am wrong because I am baffled TY Tom C”

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(Athens) - Posted 1 year ago

“Always wanted an electric fireplace in our basement. The installation was very easy and the unit heats our basement without a problem.”

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(Athens) - Posted 1 year ago

“We ordered the Dimplex Revillusion and it arrived in just few days. We were amazed at how well it was packed and it arrived in perfect condition. It is beautiful and looks so realistic. We have been very happy with our purchase!”

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(Athens) - Posted 1 year ago

“I was looking for this specific Dimplex 48" fireplace and this site was the only one I found had it in stock. Even though after purchase, I was notified it was on backorder but were super quick to update me on the status. Shipping took less than estimated and arrived in good condition. Definately a trustworthy seller I would purchase from again.”

Electric Fireplaces Plus 5 star review on 31st October 2024

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(Athens) - Posted 1 year ago

“Great company to work with. Selection of product was second to none, found the best price here, and shipping was lightning fast. What else could you ask for? I will definitely be shopping with Electric Fireplaces Plus again!”

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(Athens) - Posted 1 year ago

“Just a few clicks and I had fireplace on the way. They had the best price I could find and a just a few days later it was here. Definitely recommend”

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(Athens) - Posted 1 year ago

“The fireplace looks fantastic and installation was incredibly easy. The heater fan is very quiet. Flame looks great for this price range.”

Electric Fireplaces Plus 5 star review on 24th October 2024

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(Athens) - Posted 1 year ago

“This is the second time I am using Electric Fireplaces Plus. I am a returning customer because I am all about the customer experience. My first order, from my previous home, was a great experience and whenever there was a question, Tyler was very responsive and knowlegeable about the products. I just bought a new home and remembered how great my experience was the first time so I was just as impressed with the help I received with making a decision with my second purchase. Ironically, Tyler also helped me with this purchase. He answered all questions, followed up with me and when we finally decided which fireplace to purchase, the fireplace was shipped immediately. I do recommend this company for great customer service experience and also because of the knowlege about the products they sell.”

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(Athens) - Posted 1 year ago

Electric Fireplaces Plus is rated 4.8 based on 315 reviews