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Electric Fireplaces Plus Reviews

4.7 Rating 190 Reviews
95 %
of reviewers recommend Electric Fireplaces Plus
4.7
Based on 190 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Electric Fireplaces Plus Reviews

About Electric Fireplaces Plus:

At Electric Fireplaces Plus we are passionate about connecting our customers with the electric fireplace, fire pit, or outdoor furniture that will transform your living space. Your total satisfaction is our number one priority!

The rapid pace of technological advancements has allowed the use of ventless fireplaces anywhere in or outside of our homes. Electric Fireplaces Plus began with one goal in mind, to be your number one source for the electric fireplace you desire. With our Best Price Guarantee, we will match any price you find online!

Furthermore, online shopping is increasing in popularity every day, we have leveraged an online only store presence to pass on the savings of our low operating costs to our customers. This allows us to offer the Best Prices on electric fireplaces on the internet.

We strongly believe in providing you, our customer, with an enjoyable online shopping experience. We are based in Athens, GA and have partnered with warehouses all over the country to provide Fast and Free shipping. We have exclusive partnerships with the best brands in the industry.

Electric Fireplaces Plus would love to help you pick out the exact product you are searching for, we have friendly customer support available on live chat, or by phone Monday through Friday, 9 AM - 5 PM Eastern Time. Don’t hesitate to give us a call!

Phone:: 1-800-974-4876

Email: support@electricfireplacesplus.com

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Electric Fireplaces Plus 5 star review on 15th July 2025
Robert B
Electric Fireplaces Plus 5 star review on 14th July 2025
Anonymous
Electric Fireplaces Plus 5 star review on 18th May 2025
Rick V
Electric Fireplaces Plus 5 star review on 14th May 2025
Dan B
Electric Fireplaces Plus 5 star review on 13th May 2025
Eva N
Electric Fireplaces Plus 5 star review on 9th May 2025
Melissa M
Electric Fireplaces Plus 5 star review on 1st May 2025
Charles N
51
Anonymous
Anonymous  // 01/01/2019
Fireplace came well packaged and protected. Shipping and delivery was well coordinated and timely. This will be installed in my new construction.
Helpful Report
(Athens) - Posted 10 months ago
Quick shipping! Customer service was able to guide and help me with my inquiries. I wouldn't hesitate to buy from Electric Fireplaces Plus.
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(Athens) - Posted 10 months ago
Purchased our fireplace for when we move into our new home. Got a great deal on it, and was received quickly even with the need to be freight delivered in a crate. Would 100% buy again.
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(Athens) - Posted 10 months ago
I was very impressed with our purchase. After it shipped, I expected it to be a few days for the large package to get to us. Nope. The same day, the delivery company called me to schedule to deliver the next morning. They showed up right at the scheduled time and then delivered the pallet to the location I wanted it. Electric Fireplaces Plus had the absolute best price compared to all other sites I checked and free delivery. It was an awesome purchase. We love the modern flame!
Helpful Report
(Athens) - Posted 10 months ago
Customer service and delivery was great.
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(Athens) - Posted 10 months ago
Associate was helpful and explained all details about fireplace and helped me choose perfect system. It will be delivered tomorrow. Very excited to received my purchase.
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(Athens) - Posted 10 months ago
Easy ordering process with excellent pricing. Fast delivery.
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(Athens) - Posted 10 months ago
Ordering from Electric Fireplaces Plus was quick and easy. I made an error when submitting the order and the customer service team quickly took care of it to get my fireplace shipped. Delivery was on time and very well packaged
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(Athens) - Posted 10 months ago
Best priced fireplaces!
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(Athens) - Posted 10 months ago
I am very happy with the company Electric Fireplaces Plus! Being a home builder, I must have great product and great support… I can tell u with the purchases I made with this company, I have been very pleased and will continue to purchase from Electric Fireplaces Plus! R D. Home Builder.
Helpful Report
Posted 11 months ago
So pretty! Easy installation! Love the colors we can choose from and that it can put out heat or not!
Electric Fireplaces Plus 5 star review on 7th August 2024
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Posted 11 months ago
we researched for a few months on which fireplace we wanted to get we wanted one that looked as realistic as possible, without spending a ton! this fireplace is beautiful. It heats the room. It looks as realistic as an electric fireplace is going to get the only downside to it is it doesn't make noises like a fire place, some of the more expensive ones do. Other than that it was a great purchase.
Electric Fireplaces Plus 5 star review on 7th August 2024
Helpful Report
Posted 11 months ago
I recently purchased the Inception Simplifire electric fireplace with the mantle kit, which was the nicest one by far of all the ones I have seen. Extremely realistic flame and the mantle kit is classy and can be painted as you choose to suit your decor. I called many dealers, and Electric Fireplaces Plus gave me the best trade price (I'm a design professional). Currently, I'm in the process of setting my unit up, and while I have high hopes, there've been a few glitches that could have been smoother had I been informed by the sales team about what's involved in the setup. We easily assembled the mantle, which was fairly straightforward. However, when we went to set up the electrical portion, which I was told can easily plug into a standard outlet, it was more complicated. The unit requires a dedicated 220v circuit to run the heating portion, which requires hiring an electrician. Also, the plug itself does not come connected and requires wiring. I called for tech support and was told I should have a licensed electrician do this as well. Basically, I'm excited to actually be able to use the unit, but am disappointed that it requires hiring professionals and running extra electrical lines - this was not what I was told. I will update the reveiw once it's up and running.
Helpful Report
Posted 11 months ago
Excellent service, communication, timely shipping and delivery.
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Posted 11 months ago
Customer Service is very informative in guiding the right model for the customer. They are able to hold the promotional price in the cart for a week to help me decide! Delivery and shipping services were great
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Posted 11 months ago
The fireplace was easy to install. It looks great and is sleek and slim. I can’t wait to tile around it and add trim and a mantle!
Electric Fireplaces Plus 5 star review on 29th July 2024
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Posted 11 months ago
Our new fireplace was delivered very quickly after we ordered it. Very easy install, look great in our brand new home and built in entertainment center.
Electric Fireplaces Plus 5 star review on 26th July 2024
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Posted 11 months ago
Fireplace arrived quick and installation was simple. We love the look it added to our space.
Electric Fireplaces Plus 5 star review on 26th July 2024
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Posted 11 months ago
The electric fireplaces we shopped for, Orion 42" was by far the most realistic looking. This is a companment to the finish of our Family Room
Electric Fireplaces Plus 5 star review on 26th July 2024 Electric Fireplaces Plus 5 star review on 26th July 2024
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Posted 11 months ago
Great customer service, thank you!
Helpful Report
Posted 11 months ago
Electric Fireplaces Plus is rated 4.7 based on 190 reviews