Electric Fireplaces Plus Reviews

Name: Electric Fireplaces Plus
Address: PO Box 49857, ATHENS, Georgia
Rating: 4.84

4.8 Rating 347 Reviews

97 %

of reviewers recommend Electric Fireplaces Plus

4.8

Based on 347 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About Electric Fireplaces Plus:

At Electric Fireplaces Plus we are passionate about connecting our customers with the electric fireplace, fire pit, or outdoor furniture that will transform your living space. Your total satisfaction is our number one priority!

The rapid pace of technological advancements has allowed the use of ventless fireplaces anywhere in or outside of our homes. Electric Fireplaces Plus began with one goal in mind, to be your number one source for the electric fireplace you desire. With our Best Price Guarantee, we will match any price you find online!

Furthermore, online shopping is increasing in popularity every day, we have leveraged an online only store presence to pass on the savings of our low operating costs to our customers. This allows us to offer the Best Prices on electric fireplaces on the internet.

We strongly believe in providing you, our customer, with an enjoyable online shopping experience. We are based in Athens, GA and have partnered with warehouses all over the country to provide Fast and Free shipping. We have exclusive partnerships with the best brands in the industry.

Electric Fireplaces Plus would love to help you pick out the exact product you are searching for, we have friendly customer support available on live chat, or by phone Monday through Friday, 9 AM - 5 PM Eastern Time. Don’t hesitate to give us a call!

Phone:: 1-800-974-4876

Email: support@electricfireplacesplus.com

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Electric Fireplaces Plus 5 star review on 30th June 2026

Lewis T

Electric Fireplaces Plus 5 star review on 1st March 2026

David S

Electric Fireplaces Plus 5 star review on 22nd February 2026

TASNEEM H

Electric Fireplaces Plus 5 star review on 18th January 2026

Joshua A

Electric Fireplaces Plus 5 star review on 18th December 2025

JOSHUA H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with our purchase. After it shipped, I expected it to be a few days for the large package to get to us. Nope. The same day, the delivery company called me to schedule to deliver the next morning. They showed up right at the scheduled time and then delivered the pallet to the location I wanted it. Electric Fireplaces Plus had the absolute best price compared to all other sites I checked and free delivery. It was an awesome purchase. We love the modern flame!”

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(Athens) - Posted 2 years ago

“Customer service and delivery was great.”

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(Athens) - Posted 2 years ago

“Associate was helpful and explained all details about fireplace and helped me choose perfect system. It will be delivered tomorrow. Very excited to received my purchase.”

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(Athens) - Posted 2 years ago

“Easy ordering process with excellent pricing. Fast delivery.”

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(Athens) - Posted 2 years ago

“Ordering from Electric Fireplaces Plus was quick and easy. I made an error when submitting the order and the customer service team quickly took care of it to get my fireplace shipped. Delivery was on time and very well packaged”

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(Athens) - Posted 2 years ago

“Best priced fireplaces!”

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(Athens) - Posted 2 years ago

“I am very happy with the company Electric Fireplaces Plus! Being a home builder, I must have great product and great support… I can tell u with the purchases I made with this company, I have been very pleased and will continue to purchase from Electric Fireplaces Plus! R D. Home Builder.”

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Posted 2 years ago

“So pretty! Easy installation! Love the colors we can choose from and that it can put out heat or not!”

Electric Fireplaces Plus 5 star review on 7th August 2024

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Posted 2 years ago

“we researched for a few months on which fireplace we wanted to get we wanted one that looked as realistic as possible, without spending a ton! this fireplace is beautiful. It heats the room. It looks as realistic as an electric fireplace is going to get the only downside to it is it doesn't make noises like a fire place, some of the more expensive ones do. Other than that it was a great purchase.”

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Posted 2 years ago

“I recently purchased the Inception Simplifire electric fireplace with the mantle kit, which was the nicest one by far of all the ones I have seen. Extremely realistic flame and the mantle kit is classy and can be painted as you choose to suit your decor. I called many dealers, and Electric Fireplaces Plus gave me the best trade price (I'm a design professional). Currently, I'm in the process of setting my unit up, and while I have high hopes, there've been a few glitches that could have been smoother had I been informed by the sales team about what's involved in the setup. We easily assembled the mantle, which was fairly straightforward. However, when we went to set up the electrical portion, which I was told can easily plug into a standard outlet, it was more complicated. The unit requires a dedicated 220v circuit to run the heating portion, which requires hiring an electrician. Also, the plug itself does not come connected and requires wiring. I called for tech support and was told I should have a licensed electrician do this as well. Basically, I'm excited to actually be able to use the unit, but am disappointed that it requires hiring professionals and running extra electrical lines - this was not what I was told. I will update the reveiw once it's up and running.”

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Posted 2 years ago

“Excellent service, communication, timely shipping and delivery.”

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Posted 2 years ago

“Customer Service is very informative in guiding the right model for the customer. They are able to hold the promotional price in the cart for a week to help me decide! Delivery and shipping services were great”

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Posted 2 years ago

“The fireplace was easy to install. It looks great and is sleek and slim. I can’t wait to tile around it and add trim and a mantle!”

Electric Fireplaces Plus 5 star review on 29th July 2024

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Posted 2 years ago

“Our new fireplace was delivered very quickly after we ordered it. Very easy install, look great in our brand new home and built in entertainment center.”

Electric Fireplaces Plus 5 star review on 26th July 2024

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Posted 2 years ago

“Fireplace arrived quick and installation was simple. We love the look it added to our space.”

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Posted 2 years ago

“The electric fireplaces we shopped for, Orion 42" was by far the most realistic looking. This is a companment to the finish of our Family Room”

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Posted 2 years ago

“Great customer service, thank you!”

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Posted 2 years ago

“This is the second fireplace we have purchased from Electric Fireplace Plus. The Napoleon Fireplaces are fantastic. My only complaint was we had three logs that were damaged. I called and got a third party representative who couldn’t have been more rude. She refused to put me through to anyone connected with the company. She said if it was not for an order they would not take the call. I said I wanted to talk to someone from the company and she refused to contact anyone. She said all inquiries had to be done online. I said I still would line to talk to at least sales. She said we were getting nowhere and hung up. I called back and they refused to take my call. Not sure I will ever order again because of their third party rep. T”

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Posted 2 years ago

“Everything worked out Great. The Unit I purchased is Excellent !!”

Electric Fireplaces Plus 5 star review on 16th August 2022

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Posted 4 years ago

“We bought this to use for our fireplace in our new addition we built. We didn't want a gas or woodburning due to safety, but wanted a classic cozy look. This was perfect, heats our room and looks amazing!”

Electric Fireplaces Plus 5 star review on 10th December 2021

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Posted 4 years ago

Electric Fireplaces Plus is rated 4.8 based on 347 reviews