“I have never had a problem with Element Vape! Their prices are better than most and their selection is great! My last order was missing 1 bottle of juice and within 3 emails they sent the missing bottle! Great customer service!! This is by far the best online vape shop!”
“A company that is so well known for the vape products is unable to tell me where my package is. Almost a month now and nothing. They hold no responsibilities once an item leaves their place. told me to wait it out. I asked for the item to be canceled and refunded, I got a quick, "nope" It's a shame that shipping problems will cause me to never use Element ever again. customer support was no help, tracking info is useless. its a guessing game once you buy something. spent more than a few hundred dollars with you over time and the answers I got from the email are not what I was expecting. cancel the order, return my money”
“Element vape is the best! I was skeptical after reading some reviews. Decided to give them a try anyway and glad I did! I challenge you to find better prices on name brand carts. I've made 2 pretty big orders now and all arrived as described and way before I expected them. After I received order confirmations Items were delivered within 3 working days. Thanks Element Vape!”
“Such a great company. Customer service is responsive and helpful, shipping time is always super fast and you cant beat their prices. I highly recommend ordering from Element”
“I ordered, and received the gorgeous DotMod 35W in red, with coils, and battery. The product is of quality materials. The vaping experience from this device is wonderful! Element Vape is where I shop for vaping products, and devices. Excellent service, fast shipping is phenomenal. Their support is superb.”
“Fast shipping (only 3 days with standard shipping), Great price (very competitive, I ended up saving about $50 on a bulk order vs. my usual guys). Great customer service too. Highly recommend. 10/10”
“I paid for 'EXPRESS SHIPPING 2-5 days After 1 week all I have is a receipt for printing a shipping label. Correspondence with this company seems futile and automated. Zero confidence I'll get my order at all. Poor ethics.”
“Never have an issue with element vape and delivery - usually pretty fast considering supply issues - I order ONLY from element Vape to get Sourion Drop products - Do not order from SourionUSA (never got the order and still trying to get refund ) but all praises for Element for all vape needs!”
“Element Vape has been a favorite place of mine for vape products and hardware for a while. Great service and quality products with affordable prices that can't be beat anywhere. I also live on the East Coast and shipping is on point, just as great as it was before PACT. Thanks for having my back Element! Love you guys! :)”
“Wrote to element vape regarding their product (vape cart) by Binoid, I tried both types( space jam and ghost rider) and neither one gave the effect I expected. They wouldn't offer me a refund nor exchange. Terrible customer service! Consumers beware!!!!! Pure CáCá.”
“Great online vape shop. I save nearly 50% compared to the local B&M Vape shop. Orders arrive amazingly quick from the other end of the country. I had to contact customer service one time and they resolved the issue really before I contacted them, I just didn’t realize it. They are my go to Vape shop!”
“I ordered a few items from them, and the package got lost in the mail. Element Vape was very understanding, and made it up to me in a timely manner.
5/5. Would definitely buy from them again.”
“Element Vape is fine, they sent everything I asked for in a timely manner and nothing is expired. The shipping company however, Swyft (useswyft), was nothing but sketch. Looked up reviews on them, and found nothing but people saying they stole their packages. "Took 'picture proof' from inside the car and drove off." Having read that, I went ahead and just waited outside when I got a text saying they'd be there in five minutes.
Tell me why after I went outside, the Swyft car drove up unmarked, parked, took a picture of the package from inside the car, then looked like they were about to drive off until I started walking up to them. They then hopped out real quick, asked for a scribble, said they didn't need to see ID, then drove off just as quickly as they arrived.
Reasonably certain that if I wasn't waiting outside, that'd have gone very differently and I still wouldn't have what I paid for.”
