“I had to replace my old battery so I purchased a more powerful battery which now can last the whole last trimming the whole yard. The purchase quick and easy on line with amazing quick shipping and I purchased it on sale.”
“Great little saw for small jobs. Battery life is good too. The carry case really falls short of expectation, it is soft and held together with Velcro. A rigid case would be so much better. Keep the cardboard box, you might want to keep the case inside that.”
“I errantly ordered the wrong mower online and when I contacted Stihl, they made arrangements so I could exchange the mower I purchased for the mower I wanted at my local Stihl dealer who was very accomodating. It was a very good experience and much appreciated.”
“I am very happy with my recent purchase of my STIHL GTA26 electric garden pruner. I bought it after watching @Midlife Stockman on YouTube. He uses it all the time on his channel and he was absolutely right, it's the only tool you'll need for pruning. Ordering from STIHL Canada was easy and shipping was quick. I will be ordering again when it's time for a backpack blower. Thanks STIHL!”
“Great products but your business practices are incoherent and antiquated. Your buy direct website recommends an add on which I can’t find so I email the customer support asking for the part #. Your support curtly replies that thes support is just for direct buy order tracking so go see a dealer. If I wanted to do that I wouldn’t be buying online. Very inconvenient and not customer centric at all.”
“Have be trying unsuccessfully to purchase this item for 2 years at local dealers. Last time I was told my order had arrived but was not there when I went to collect. Other dealers would tell me they would call back after checking if they had the items but did not. Ordered on line and arrived in 4 days. Love the item. Very poor customer service at local dealers.”
“I have a few other Stihl products that I've been very pleased with so when it was time to buy a battery powered chainsaw I didn't need to shop around. I am very satisfied with the performance and the overall purchase experience.”
“Il n'y avait pas de tige de nylon dans la boite. J'ai envoyé un message à la compagnie pour leur mentionner le problème et ils m'ont répondu que les tiges de nylon n'étaient pas comprises; seulement les lames de plastique. Mais sinon, satisfait du produit. J'ai hâte de l'essayer.”
