“This is THE BEST mower by far. Quiet and powerful. Battery lasts a long time. I’ve had two other brands in the past, and they’re junk. I am very pleased!”
“Delivery of product was good and in top condition, the only thing is no paperwork was inside so I had to phone for a ( paper bill copy to get a reimbursement back from my company) but other than that perfect, great product! Thank you”
Hi Mark,
We are happy to hear that you were able to get the paperwork you needed and that you enjoy the quality of our product.
Thank you for taking the time to provide feedback!
“I've had limited interaction with STIHL Canada, as I initially acquired a BGA 57 electric leaf blower through a credit card reward program. STHIL leverages a network of dealers and provides a product certificate to be redeemed at a nearby dealer. This process was effortless. The certificate arrived promptly, the dealer was knowledgeable, had product in stock, executed the transaction without difficulty and registered my blower with STIHL. STIHL followed up with registration acknowledgment.
I wanted to purchase an electric lawn mower, but the product was out of stock for most of the summer. The STIHL dealers I contacted indicated supply chain issues (pandemic, war in Ukraine) were impacting the manufacturing process. When the mowers were available, I purchased one directly from STIHL's website. The product shipped within days. STIHL Canada automatically registered my product for warranty purposes and pointed me to a nearby STIHL dealer that would provide service.
I have not had to use STIHL's warranty service (and hope not to!) so I cannot provide comment on how warranty/service issues are resolved.”
Hi Brain,
Thank you for taking the time to leave a review.
We love hearing about your experience so far with STIHL Canada!
It is good to know that you found our processes effortless; it is one of our goals at STIHL.
We appreciate your continued support and sincerely thank you for taking the time to share your experience with us.
Take care,
STIHL Canada
“You're add is very deceiving. Have anyone outside of your company read and see what they think you were selling,and then show them what you received instead. You showed a small one hand chainsaw, and you sent me a battery instead.”
“Hello, I went in many stores in my area to get this vaccum and I was told that there were « out of stock », no one offer me more option/service but when I called directly at Stihl Canada I was that told about the online site, I got my vaccum from there, really happy with the service and even more happy with the vaccum, many thanks”
“I have always been pleased with my stihl equipment.My pressure washer purchase came with a faulty high pressure nozzle. The local dealer has tried to solve the problem but still not rectified. I am not blaming him but must have the nozzle replaced. He has tried but the problem remains.”
“I purchased my first STIHT product about six years ago and was totally pleased. Since then I have made additional purchases both for myself and as gifts. The products are dependable, reasonably priced and great looking. I have made STIHT my only stop for gardening tools, like blowers, edgers, weed walkers etc. Great job STIHT.”
