“I purchased a number of products and accessories from STIHL in April 2024. The HSA 26 Shrub Shears stopped working in July. I have made two online requests for product support and received case numbers 200824-B41326162 and 270824-T21335583 but absolutely no feedback from STIHL to date. STHIL dealers have not been able to help either.
ABSOLUTELY NO PRODUCT SUPPORT! VERY DISAPPOINTED!”
“Commander le coupe haie et la baleilleuse a batterie Systeme SA. En cadeau j'ai recu la scie d'élagage. Mais quel achat utilitaire. Les outils sont toujours utiliser. Qualité supperieur”
“I recently purchased a FSA 86 grass trimmer. It uses the AP 300 S Batteries which I use in my Stihl Chainsaw. The trimmer works very well but I caution you if you purchase this unit 2 batteries will cost significantly more than the price of the grass trimmer. Unless you can use the batteries in their other products chances are this is more than you need. The reason I gave this 4 stars is because the grass trimmer is 90 line which is not enough. It should be at least 105. All in all a good product from Stihl.”
“Normaly Ive had a great experience with my STIHL products. This electric weedwacker is terrrible. Battery id fine, and does it job; but the orange tabs SUCK . Seriously. Buyer regret”
“I am very pleased with the 2 items I have purchased. Use the chainsaw and blower all the time.
I am now north of 70 Years old and the battery products very easy to use.
When my gas trimmer wears out I'll replace with a battery powered stihl.
Keep up the good work
Jim Branchflower. Lambeth Ont”
“TOP notch service from Brothers in Ancaster, ON. They go above and beyond consistently. I have ordered and will continue to order ALL my STIHL equipment from them — approaching $5,000 worth so far”