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Enterprise Rent-A-Car Reviews

2.3 Rating 1,200 Reviews
33 %
of reviewers recommend Enterprise Rent-A-Car
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ph:+1-855-266-9565

Email:

nicadmin@enterprise.com

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Enterprise Rent-A-Car 2 star review on 23rd May 2025
John Stewart
Enterprise Rent-A-Car 3 star review on 22nd April 2025
Egr Faraday
Enterprise Rent-A-Car 1 star review on 22nd April 2025
FrancisOlivia 771 At G M Ail . Com
Enterprise Rent-A-Car 1 star review on 22nd April 2025
FrancisOlivia 771 At G M Ail . Com
Enterprise Rent-A-Car 5 star review on 11th April 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 13th March 2025
Anonymous
Enterprise Rent-A-Car 5 star review on 10th March 2025
Tonya Moss
62
Anonymous
Anonymous  // 01/01/2019
All of the employees at Enterprise Rent At 1800 S. Main St., Grapevine, TX. Unbelievably helpful, pleasant, and most Patient, considering I was tired Because after my car broke down I need a rental until my dealership could provide a loaner Vehicle. It was so refreshing to find helpful young people after such a difficult moment with my own car. Kudos to them πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»
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Posted 1 year ago
Representative Gaby at the Enterprise Rent a car in Ontario, Los Angeles very helpful. Made our rental reservation smooth. Very friendly and easy going. Thanks Gaby
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Posted 1 year ago
Best customer servive at the Enterprise 7519 Preston Hwy location in Louisville, KY. Carly made sure everything was 100% spot on during my rental experience. Also the guy who took me home (Chuck) was very nice too. Highly recommend this branch, ask for Carly. Tim Brown
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Posted 1 year ago
Rented a car on 4-17-24 at your Wetmore Rd location in Tucson and was assisted by Joshua F. He was friendly, efficient and I was in a car very quickly. He explained all your policies and made me feel very confident in my choice. Originally it was a two day rental as my own car was being repaired due to a recall and ended up being two weeks. When I called to extend my rental everyone I spoke to was very accommodating. Nice group of people at this office. When I returned the car yesterday I was assisted by Jesus A and he also was very friendly and efficient. Joshua and Jesus you guys rock. I would be pleased to go back there anytime
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Posted 1 year ago
I called the Coldwater, Michigan store and made a reservation. Lalsang had my car and paperwork all ready. He was able to follow me to my mom's to deliver the car, made it very convenient. Emily called me after to be sure I was satisfied with everything. I have rented from other Enterprise locations in the past and have always had a good experience.
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Posted 1 year ago
The service at Enterprise Sacramento Airport was great from getting the car to returning it. On our return trip we were not sure where to return the car, a young lady directed us a told us exactly what to. When we got to the correct location, the same young lady was there with a representative name Kim. Kim gave my husband the bill after informing him all that it included, and than told us the young lady name Celest would be driving us to the airport, we are both in our 80’s, and had six suitcases, long trip. She pick them up and helped us to the outdoor check-in. Both ladies were so nice and friendly. Mr & Mrs Bell
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Posted 1 year ago
Rented a car for two days and the service was fantastic from pick up with Eric to return with Michelle at Dublin airport. Could not have gone any smoother. I’ll be back. Rental 43QLBL.
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Posted 1 year ago
The staff at Enterprise car rental were very friendly.i enjoyed the Nissan Sentra and they promptly let me know car was returned and I would be reimbursed on my card.I was glad to meet Tracy who picked me up at Caliber,such a nice guy.
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Posted 1 year ago
I just want to sent a shout out to a very special THANK YOU to a gentleman by the name of Carlos Guzman Jimenez who went completely out of his way to help me find a pair of expensive sunglasses my daughter gifted to me, which I left in the rental van a day before. We traveled to Santa Fe, NM for my birthday and I didn't realize I had left my sunglasses in the back seat pocket until Sunday morning. I am forever grateful for going the extra mile. Thank you so so much! Amazing customer service by this sweet gentleman.
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Posted 1 year ago
They were great! Picked me up at the repair shop and took care of everything. So easy to make the rental transaction and off I went. Nice cars, fair pricing and Joe and Megan are RICK STARS.
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Posted 1 year ago
Nicole Elliott the branch manager in Fayetteville, NC assisted me, with my rental she was awesome. The car wasn't ready and I told her I also need 2 hours and I would come back and pick up the car. Nicole remembered my name and my rental I reserved without even look at for Ipad. Thanks Enterprise.
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Posted 1 year ago
When my vechicle was in an accident i reliied on Enterprise as an alternate to get me around town. I rented a car from them and their customer service was well above my expections. From start to finish they handled my questions and advised to choose a car of my choice. I was pleased, and on returning the vehicle. Christopher James and Kelsey Noka give me service with a smile while explaining what i was being charge for. Excellent! This location at 444 industrial Blvd in Mcdonough, Ga. In the future, if i need a renal car i will always know how i've been treated and return again!
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Posted 1 year ago
I made a last-minute change to my reservation and upon arriving at the airport in Atlanta to pick up my car rental, I was met with excellent customer service. I opted for a Nissan SUV for my trip back home after a weekend away. However, during my journey, the engine check light came on and the car could not exceed 45 miles per hour. Thankfully, I managed to drive 17 miles to the nearest Enterprise branch in Florence, South Carolina. There, the branch manager, Delton Foreman, and his team were incredibly helpful and efficient in getting me into another vehicle so I could safely make it back to Atlanta. Upon returning the car at the airport, I was warmly greeted by Eddie, whose customer service was exceptional. He was friendly and went above and beyond in explaining the checkout process, given the car exchange that had occurred in South Carolina.
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Posted 1 year ago
When I arrived the lobby was full,but not because of the staff.The main lady was a Beast very friendly and professional the entire time .She needs a raise. She and her employees had people in and out
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Posted 1 year ago
Rented a car yesterday and the day before Jacob was top shelf went above and beyond to make sure I had a car he's the best fast-trackhim definitely needs a raise work very hard to provide me with everything I needed he's the best thanks again and your experience there was top shelf
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Posted 1 year ago
I rented another car at 2222 University Drive. Walking in I was greeted by Chiesa, with a smile on his face. This site is always clean. As He started the paper work the dream team Micheal and Daniel walked in making sure everything was going smoothly. But Chiesa, had it under control. He made sure all my needs for this rental was met. And the car was very clean. All of my rentals are very clean. Please let the person in charge of this department I said thanks. And Brandon made my return very easy. He even offered to carry my bags and wanted to make sure I had a ride home. I must say these guys are the best. Thanks a lot everyone. You can't beat these prices and the quick delivery of my refunds.
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Posted 1 year ago
Enterprise in Boone, North Carolina was a great experience. Love the staff everyone was super helpful and knowledgeable.
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Posted 1 year ago
I switched from a competitor in the last year for business travel and have never been more pleased with a company! Enterprise has exceeded my expectations in every way, they ALWAYS have a car available, make it EASY to go directly to my car rather than standing in line, greet me with a pleasant and helpful associate - especially MO in Boston and get me on my way - quickly. Thank you Enterprise!
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Posted 1 year ago
Eatontown Enterprise is the Best! Great service n courteous. That goes for Paul n also the Manager ZakπŸ‘πŸ‘πŸ‘ Assume!
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Posted 1 year ago
I like to say that the team at 9803 west Florissant is awesome 🀩 the customer service and working under pressure to help people get where they need to be ..,, special shout out to llou Jackson , Megan McGlasson, And Zachary Walter’s Thank you guys
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Posted 1 year ago
Enterprise Rent-A-Car is rated 2.3 based on 1,200 reviews