“I had a great experience with enterprise on Tennessee St in Tallahassee Fl, I had an emergency with my car so I booked a rental, well when I first got there it was a issue due to them not having any cars the first sales person was just like hey no cars well just wait maybe we will have a vehicle for you.😳😳😳😳I was beyond upset well the Manager saw or heard my frustration and she really pulled through I want to say to Sharika Myles your customer service was on point you were so generous and kind and very understanding for her I will be using Enterprise for anything I need”
“Very fast paced helped me into a car in minutes had no issues they were so understanding and were able to assist me with what I needed help with definitely will refer them and use them again in the future excellent customer service !”
“We picked up a beautiful Peugeot SUVin Paris and began our adventure through France. The car was wonderful and the staff at Gare Lyon were wonderful and accommodating. Also we had a wonderful customer service agent at the Nice airport where we returned the car. Her name was Estelle and for such a young lady she really understood the meaning of great customer service. I always rent from enterprise when I can. Keep up what your doing, your the best in the business!”
“So I left a very poor review for the gentleman at Kings Highway and filer but I'm going to tell you the Washington Street St Louis location has definitely made up for it they are amazing their customer service is Top Notch if you're going to get a car don't go to that jerk over at Kings Highway and filer go to the Washington Street one they're amazing they're fast they're courteous and I loved everything about him thank you Enterprise for making everything work while not the fyler location.”
“I had the pleasure of speaking with Blake & Ryan at the St Paul, MN Midway location. Excellent customer service. Talking to Blake was like I was speaking with a recorded message. I would recommend this location because of them (Blake & Ryan). Their customer service is exemplary.”
“The Dallas Love field airport team is great specially a guy that was at gate when i was leaving last time i rented on Sunday April 7th 2024 , thanks so much wonderful customer service”
“All of the employees at Enterprise Rent At 1800 S. Main St., Grapevine, TX. Unbelievably helpful, pleasant, and most Patient, considering I was tired Because after my car broke down I need a rental until my dealership could provide a loaner Vehicle. It was so refreshing to find helpful young people after such a difficult moment with my own car. Kudos to them 👏🏻👏🏻👏🏻”
“Representative Gaby at the Enterprise Rent a car in Ontario, Los Angeles very helpful. Made our rental reservation smooth. Very friendly and easy going. Thanks Gaby”
“Best customer servive at the Enterprise 7519 Preston Hwy location in Louisville, KY.
Carly made sure everything was 100% spot on during my rental experience. Also the guy who took me home (Chuck) was very nice too. Highly recommend this branch, ask for Carly.
Tim Brown”
“Rented a car on 4-17-24 at your Wetmore Rd location in Tucson and was assisted by Joshua F. He was friendly, efficient and I was in a car very quickly. He explained all your policies and made me feel very confident in my choice. Originally it was a two day rental as my own car was being repaired due to a recall and ended up being two weeks. When I called to extend my rental everyone I spoke to was very accommodating. Nice group of people at this office. When I returned the car yesterday I was assisted by Jesus A and he also was very friendly and efficient. Joshua and Jesus you guys rock. I would be pleased to go back there anytime”
“I called the Coldwater, Michigan store and made a reservation. Lalsang had my car and paperwork all ready. He was able to follow me to my mom's to deliver the car, made it very convenient. Emily called me after to be sure I was satisfied with everything. I have rented from other Enterprise locations in the past and have always had a good experience.”
“The service at Enterprise Sacramento Airport was great from getting the car to returning it. On our return trip we were not sure where to return the car, a young lady directed us a told us exactly what to. When we got to the correct location, the same young lady was there with a representative name Kim. Kim gave my husband the bill after informing him all that it included, and than told us the young lady name Celest would be driving us to the airport, we are both in our 80’s, and had six suitcases, long trip. She pick them up and helped us to the outdoor check-in. Both ladies were so nice and friendly.
Mr & Mrs Bell”
“Rented a car for two days and the service was fantastic from pick up with Eric to return with Michelle at Dublin airport. Could not have gone any smoother. I’ll be back.
Rental 43QLBL.”
“The staff at Enterprise car rental were very friendly.i enjoyed the Nissan Sentra and they promptly let me know car was returned and I would be reimbursed on my card.I was glad to meet Tracy who picked me up at Caliber,such a nice guy.”
“I just want to sent a shout out to a very special THANK YOU to a gentleman by the name of Carlos Guzman Jimenez who went completely out of his way to help me find a pair of expensive sunglasses my daughter gifted to me, which I left in the rental van a day before. We traveled to Santa Fe, NM for my birthday and I didn't realize I had left my sunglasses in the back seat pocket until Sunday morning. I am forever grateful for going the extra mile. Thank you so so much! Amazing customer service by this sweet gentleman.”
“They were great! Picked me up at the repair shop and took care of everything. So easy to make the rental transaction and off I went. Nice cars, fair pricing and Joe and Megan are RICK STARS.”
“Nicole Elliott the branch manager in Fayetteville, NC assisted me, with my rental she was awesome. The car wasn't ready and I told her I also need 2 hours and I would come back and pick up the car. Nicole remembered my name and my rental I reserved without even look at for Ipad. Thanks Enterprise.”
“When my vechicle was in an accident i reliied on Enterprise as an alternate to get me around town. I rented a car from them and their customer service was well above my expections. From start to finish they handled my questions and advised to choose a car of my choice. I was pleased, and on returning the vehicle. Christopher James and Kelsey Noka give me service with a smile while explaining what i was being charge for. Excellent! This location at 444 industrial Blvd in Mcdonough, Ga. In the future, if i need a renal car i will always know how i've been treated and return again!”
“I made a last-minute change to my reservation and upon arriving at the airport in Atlanta to pick up my car rental, I was met with excellent customer service. I opted for a Nissan SUV for my trip back home after a weekend away. However, during my journey, the engine check light came on and the car could not exceed 45 miles per hour. Thankfully, I managed to drive 17 miles to the nearest Enterprise branch in Florence, South Carolina. There, the branch manager, Delton Foreman, and his team were incredibly helpful and efficient in getting me into another vehicle so I could safely make it back to Atlanta. Upon returning the car at the airport, I was warmly greeted by Eddie, whose customer service was exceptional. He was friendly and went above and beyond in explaining the checkout process, given the car exchange that had occurred in South Carolina.”
