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Enterprise Rent-A-Car Reviews

2.3 Rating 1,360 Reviews
33 %
of reviewers recommend Enterprise Rent-A-Car
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Enterprise Rent-A-Car 1 star review on 20th August 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 20th August 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 24th July 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Enterprise Rent-A-Car 5 star review on 23rd June 2025
Amanda Paulk-Byrd
Enterprise Rent-A-Car 5 star review on 23rd June 2025
Amanda Paulk-Byrd
Enterprise Rent-A-Car 2 star review on 23rd May 2025
John Stewart
Enterprise Rent-A-Car 3 star review on 22nd April 2025
Egr Faraday
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Anonymous
Anonymous  // 01/01/2019
I had a pleasant experience with Enterprise!! I have to recognize De’janee Hudlin on her wonderful customer services in San Antonio! I was impressed on her ability to multitask with so many customers in the office. The whole time she was very professional and with a smile on her face!!
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Posted 1 year ago
I went to Enterprise as I usually do for a rental & had an awful experience until the manager Kyla was informed there was a problem. She addressed the issue & my concern. I had to rent another vehicle (as I usually do-I travel a lot in a year ) she mad sure my vehicle was up to par & she also had her assistant Anais make sure I was seen in fashionable time, Anais made sure my car was ready cleaned & running well due to the prior situation. They made time to answer any questions I had & I didn’t have to wait a very long time! These ladies really wanted to make sure I didn’t have another issue . I was glad they took care of the prior issue, & made my current experience great. When I need a vehicle I won’t deal with anyone except for KYLA or ANAIS! Thanks ladies for caring.
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Posted 1 year ago
Kristian was amazing! He was so friendly and knowledgeable about his car selection. We got the perfect car for our trip! I want to give KRISTIAN a shout out, thank u for ur help. 🤟
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Posted 1 year ago
Gabe is an individual that I watched on more than 1 occasion go out of his way to make sure things were set in stone & understood with customers. He was quick but very professional. Not many people can multi-task as smoothly as he does things while maintaining a smile while he does it. Very Impressed with his caring for he customers. We need more like him to coach others to be excellent employees like GABE! (Burleson, TX location)
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Posted 1 year ago
I was sent to Enterprise by another insurance company after being rear ended. We had a mini vacation planned for my family of 6 which all fit in the car I normally drive. At Enterprise I was told the insurance only approved a smaller vehicle that would not seat 6. It was not at all comparable to the Denali I was driving.I felt that nothing that week was going my way and just kept getting worse. After explaining this and the situation to Matt located at the branch on Southwestern blvd location he was just amazing! He completely understood my frustration and sympathized. He quickly started searching for a vehicle that could seat my family of 6 and was comparable. I thought there would be an additional charge and I would have to fight with the insurance company but he took care of EVERYTHING! Even with these issues he found me another vehicle in about 10 minutes and had me on my way in another 10 minutes. When my boyfriend and I dropped the vehicle off even though he was with another customer. He politely excused himself just to come over and ask how everything went, if my car was repaired properly, how I liked driving the Nissan Pathfinder, if the cleanliness etc etc was all up to par. Which it all definitely was. He then gave us his card incase we ever need anything in the future. Not only do we suggest this branch but we specifically suggest speaking with Matt if you have the chance. He will make sure everything is as smooth as possible and seems to be more than happy to help his customers also. It’s hard to find good employees and he definitely is one.
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Posted 1 year ago
I was in on Wednesday and Mike took care of me. I needed a bigger pickup truck and they didn't have one in but he made it right and hooked me up and gave me a good deal and I was on my way. Thanks again Mike for making it right and he was extremely busy crazy busy and he kept his cool, he had a great attitude and was very nice guy! He does his job very well!
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Posted 1 year ago
Matt and staff in Georgetown South Carolina was awesome, they treated me with respect and they were very nice each time I went in I would highly recommend them and will use them in the Future. Great Guys to do business with.
Enterprise Rent-A-Car 5 star review on 25th June 2024
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Posted 1 year ago
Quincy was outstanding with getting us the right SUV for our trip. Positive experience with excellent service .
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Posted 1 year ago
I have been renting cars from the ozone park, NY office on Rockaway boulevard and couldn’t have been treated nicer. Gustavo is the manager and he is a kind gentleman who really cares for the customers. He has a gentle and genuine way about him. Also everyone else in that office is awesome and very helpful. They all kind and helpful!!!!! I have rented at other locations and everyone has been nice but ozone park location stands out. If you need a car while NYC this is the place to go!!!
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Posted 1 year ago
Excellent service. The person that helped me throughout this whole process was Gigi, she was very helpful.
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Posted 1 year ago
I rented a car in Logan Ut. The workers Blake and Zach were great. They were so helpful and friendly. Thanks!
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Posted 1 year ago
Jake was the customer service gentleman that helped me today. Absolutely one of the best people to deal with. Fast, efficient, and was a huge help!! Thank You Jake and thank you Enterprise.
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Posted 1 year ago
We rented a minivan from Reagan DCA for a wedding in Maryland. Unlike my last 2 times with other companies that were horrible we decided to rent from Enterprise. What a huge difference...no lines and quick check in. Reservation was upheld amd our van was ready to go. Spotless and brand new. Very easy and we were on our way. We had to extend the rental for a day and did this online in a minute. On return we also had a useless drop off and our man Randy at DCA got us a quick review and receipt and was friendly and funny. Took the stress right out of our travels Thanks for a perfect trip and we will only rent from Enterprise moving forward.
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Posted 1 year ago
We rented a vehicle through our local Enterprise office for about one week. However, at the end of our journey we lost our own keys. When we went back soon after returning the vehicle, it had been cleaned, washed, & rented out already. The person at the desk inquired about our keys, but nothing had been found. A day later we went to our local dealership to find out how much new keys would cost. We waited another week, went back to Enterprise , & to our delight our keys had been found & they were being held for us! No extra expense for new keys! Thank you for taking such interest in your customers.
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Posted 1 year ago
I recently was rear ended, and had to rent a car for a month. I went to an Enterprise, from minute 1 the service I received was incredible. I dealt with three different offices, the north main office in Dayton the office in Fairborn and the office in Lancaster Ohio top-notch service in every category, so nice and friendly. Excellent.!!⭐️⭐️⭐️⭐️⭐️
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Posted 1 year ago
All amazing experiences Renting Cars at St. Catharines York-Haig Enterprise After losing my vehicle in an accident I decided to try renting rather frequently. Even during their busiest moments, they are polite, professional, and do their best to accommodate my needs. On one occasion, the vehicle I had didn't feel comfortable and they quickly changed it for me. The vehicles are all practically brand new and very clean, but most importantly, the service from Pat and his team is exceptional. I will certainly continue to use their services.
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Posted 1 year ago
We rented a car from Enterprise Rental on Pensacola Blvd in Pensacola Florida. Faith was the only one at the Front Desk on a very, very busy Sunday and she managed everyone with a smile, courtesy, a personal touch and excellent communication. He thin team included Jared, who checked us out and back in- he was wonderful, even hooking up our phone to the display. They were both total professionals and wholly committed to excellent Customer Service. I hope they are acknowledged and appreciated, as their personal conduct was exemplary.
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Posted 1 year ago
I rented a vehicle from the Enterprise on Bryant Irvin Rd. in Fort Worth TX. Someone hit me and I needed a rental. Jordan was EXTREMELY AMAZING, his communication skills,integrity, reliability, dedication, and friendliness. He always kept calm no matter the issue, I was not the only customer he was assisting. He tried so hard to please me, and anyone who walked in the door. He deserves a raise, a bonus, and a plaque. If you have ever been to this location. You would understand. Ronesha is just as deserving as Jordan, she was above and beyond. I had to take my rental back 3 different times. Ronesha or Jordan NEVER said no. ALWAYS were willing to help and satisfy my needs.
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Posted 1 year ago
This enterprise office by Anderson lane in Austin is just wonderful my experience was from the beginning to the end was very rewarding they sure know what costumer service is all about it hard to find business doing things right thank you.(jesse Catano)
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Posted 1 year ago
My experience at enterprise was nothing but great I have rented from the enterprise at 12592 pines Blvd in Pembroke Pines fl 33024 the assistant branch manager Kevin Boyd was very professional curious understand and was willing to meet my needs I will be renting again there
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Posted 1 year ago
Enterprise Rent-A-Car is rated 2.3 based on 1,360 reviews