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Enterprise Rent-A-Car Reviews

2.3 Rating 1,200 Reviews
33 %
of reviewers recommend Enterprise Rent-A-Car
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ph:+1-855-266-9565

Email:

nicadmin@enterprise.com

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Enterprise Rent-A-Car 2 star review on 23rd May 2025
John Stewart
Enterprise Rent-A-Car 3 star review on 22nd April 2025
Egr Faraday
Enterprise Rent-A-Car 1 star review on 22nd April 2025
FrancisOlivia 771 At G M Ail . Com
Enterprise Rent-A-Car 1 star review on 22nd April 2025
FrancisOlivia 771 At G M Ail . Com
Enterprise Rent-A-Car 5 star review on 11th April 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 13th March 2025
Anonymous
Enterprise Rent-A-Car 5 star review on 10th March 2025
Tonya Moss
62
Anonymous
Anonymous  // 01/01/2019
I rented a car in Logan Ut. The workers Blake and Zach were great. They were so helpful and friendly. Thanks!
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Posted 11 months ago
Jake was the customer service gentleman that helped me today. Absolutely one of the best people to deal with. Fast, efficient, and was a huge help!! Thank You Jake and thank you Enterprise.
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Posted 11 months ago
We rented a minivan from Reagan DCA for a wedding in Maryland. Unlike my last 2 times with other companies that were horrible we decided to rent from Enterprise. What a huge difference...no lines and quick check in. Reservation was upheld amd our van was ready to go. Spotless and brand new. Very easy and we were on our way. We had to extend the rental for a day and did this online in a minute. On return we also had a useless drop off and our man Randy at DCA got us a quick review and receipt and was friendly and funny. Took the stress right out of our travels Thanks for a perfect trip and we will only rent from Enterprise moving forward.
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Posted 1 year ago
We rented a vehicle through our local Enterprise office for about one week. However, at the end of our journey we lost our own keys. When we went back soon after returning the vehicle, it had been cleaned, washed, & rented out already. The person at the desk inquired about our keys, but nothing had been found. A day later we went to our local dealership to find out how much new keys would cost. We waited another week, went back to Enterprise , & to our delight our keys had been found & they were being held for us! No extra expense for new keys! Thank you for taking such interest in your customers.
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Posted 1 year ago
I recently was rear ended, and had to rent a car for a month. I went to an Enterprise, from minute 1 the service I received was incredible. I dealt with three different offices, the north main office in Dayton the office in Fairborn and the office in Lancaster Ohio top-notch service in every category, so nice and friendly. Excellent.!!⭐️⭐️⭐️⭐️⭐️
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Posted 1 year ago
All amazing experiences Renting Cars at St. Catharines York-Haig Enterprise After losing my vehicle in an accident I decided to try renting rather frequently. Even during their busiest moments, they are polite, professional, and do their best to accommodate my needs. On one occasion, the vehicle I had didn't feel comfortable and they quickly changed it for me. The vehicles are all practically brand new and very clean, but most importantly, the service from Pat and his team is exceptional. I will certainly continue to use their services.
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Posted 1 year ago
We rented a car from Enterprise Rental on Pensacola Blvd in Pensacola Florida. Faith was the only one at the Front Desk on a very, very busy Sunday and she managed everyone with a smile, courtesy, a personal touch and excellent communication. He thin team included Jared, who checked us out and back in- he was wonderful, even hooking up our phone to the display. They were both total professionals and wholly committed to excellent Customer Service. I hope they are acknowledged and appreciated, as their personal conduct was exemplary.
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Posted 1 year ago
I rented a vehicle from the Enterprise on Bryant Irvin Rd. in Fort Worth TX. Someone hit me and I needed a rental. Jordan was EXTREMELY AMAZING, his communication skills,integrity, reliability, dedication, and friendliness. He always kept calm no matter the issue, I was not the only customer he was assisting. He tried so hard to please me, and anyone who walked in the door. He deserves a raise, a bonus, and a plaque. If you have ever been to this location. You would understand. Ronesha is just as deserving as Jordan, she was above and beyond. I had to take my rental back 3 different times. Ronesha or Jordan NEVER said no. ALWAYS were willing to help and satisfy my needs.
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Posted 1 year ago
This enterprise office by Anderson lane in Austin is just wonderful my experience was from the beginning to the end was very rewarding they sure know what costumer service is all about it hard to find business doing things right thank you.(jesse Catano)
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Posted 1 year ago
My experience at enterprise was nothing but great I have rented from the enterprise at 12592 pines Blvd in Pembroke Pines fl 33024 the assistant branch manager Kevin Boyd was very professional curious understand and was willing to meet my needs I will be renting again there
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Posted 1 year ago
The team at Enterprise Fells Point Baltimore is the best rental team I have ever worked with. I am a frequent traveler in my Executive Vice President role and TKay and Alana take the best care of me and always come through knowing my last minute needs. I give them beyond 5 stars. The whole team there is great, courteous and positive and upbeat. I think the world of them. Matthew Chorley.
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Posted 1 year ago
Never ever go anywhere but to the one off of front beach road next to rocket lanes. Ask for Joshua Jacobs. He is the very best of the best. He will treat you like you deserve to be treated. He needs a raise
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Posted 1 year ago
My insurance company let me use a rental from Enterprise, the insurance company took a month and a half to give me the total loss and how much I was going to be given. Enterprise people were super patient and let me continue renting it after they extended it twice already. I finally got everything from the insurance company and I returned the vehicle on Provincial Rd in Windsor Ontario. They were super understanding and kind. I’m very happy with my experience with them because my insurance company was terrible to deal with but enterprise stepped up their game for me. Thank you everyone from that location.
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Posted 1 year ago
I had a great experience with enterprise on Tennessee St in Tallahassee Fl, I had an emergency with my car so I booked a rental, well when I first got there it was a issue due to them not having any cars the first sales person was just like hey no cars well just wait maybe we will have a vehicle for you.😳😳😳😳I was beyond upset well the Manager saw or heard my frustration and she really pulled through I want to say to Sharika Myles your customer service was on point you were so generous and kind and very understanding for her I will be using Enterprise for anything I need
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Posted 1 year ago
I had a car from Watford while my car was being repaired and they were superb. Great service, very polite and informative staff. 5* ! Well done.
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Posted 1 year ago
Very fast paced helped me into a car in minutes had no issues they were so understanding and were able to assist me with what I needed help with definitely will refer them and use them again in the future excellent customer service !
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Posted 1 year ago
We picked up a beautiful Peugeot SUVin Paris and began our adventure through France. The car was wonderful and the staff at Gare Lyon were wonderful and accommodating. Also we had a wonderful customer service agent at the Nice airport where we returned the car. Her name was Estelle and for such a young lady she really understood the meaning of great customer service. I always rent from enterprise when I can. Keep up what your doing, your the best in the business!
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Posted 1 year ago
So I left a very poor review for the gentleman at Kings Highway and filer but I'm going to tell you the Washington Street St Louis location has definitely made up for it they are amazing their customer service is Top Notch if you're going to get a car don't go to that jerk over at Kings Highway and filer go to the Washington Street one they're amazing they're fast they're courteous and I loved everything about him thank you Enterprise for making everything work while not the fyler location.
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Posted 1 year ago
I had the pleasure of speaking with Blake & Ryan at the St Paul, MN Midway location. Excellent customer service. Talking to Blake was like I was speaking with a recorded message. I would recommend this location because of them (Blake & Ryan). Their customer service is exemplary.
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Posted 1 year ago
The Dallas Love field airport team is great specially a guy that was at gate when i was leaving last time i rented on Sunday April 7th 2024 , thanks so much wonderful customer service
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Posted 1 year ago
Enterprise Rent-A-Car is rated 2.3 based on 1,200 reviews