“Crystal from Enterpise at Harry Reid International was quick and fast!! Very nice and patient. She’s a pro at her job, not only does she do her job she takes care of the customers. Wonderful experience.”
“I returned my car after renting for a week in St. John's Airport. I forgot to take out my discovery park pass costing $150 which I had purchased for a year starting my trip month August 2024. I called the location but that didn't help, I called the lost and found and Angela Bath from Enterprise contacted me and helped me to receive my missing item. I had no hope but Angela was very helpful and exceeded my expectation. Thank you Angela and thank you Enterprise!”
“Brett was an awesome person to deal with at Enterprise!! He was friendly and so good to work with!! Process was very easy!! Everything worked out well!! I will never use anyone else!!”
“What a refreshing experience. I rented a vehicle at BWI and Lauren greeted me outside since I checked in beforehand. She was polite, professional and really cared. Way to go! I didn't catch the gentleman's name who checked me back in on Mon,9/18 at 1118am, he also incredibly nice and professional. I'm so glad I switched to Enterprise.”
“I returned my rental just as Willis was locking the office. It was a holiday weekend & he still took my return which saved me 3 more days of rental fees & went out of his way to give me a ride home. That’s what I call exceptional service way to go WILLIS. Many Thanks”
“We had planned to visit our family in NJ for the week of Sept5-12 we flew into Atlantic City Nj, picked up our enterprise Rental Car and drove to our destination.
Unfortunately, our trip had to be cut short and we needed to get back to our home in Florida on Monday evening. The only flights we could find to Orlando airport were out of Philadelphia. I called the customer service number which did not give me much help. After calling four or five different enterprises finally We were so fortunate to have gotten in touch with the Atlantic City enterprise branch manager, NORM GREGG.. he took control of the situation and arranged for us to leave the rental car At the Philadelphia airport enterprise. He kept in contact with us to assure us that he was taking care of the paper work needed for the change in drop off. NORM GREGG is such an asset to this company I wish there were more customer service people like him that are willing to help people no matter what the issue is. Because of NORM GREGG, we were able to get back to our home on Monday evening. Thank you again. Lisa B.”
“We had planned to visit our family in NJ for the week of Sept5-12 we flew into Atlantic City Nj , picked up our enterprise Rental Car and drove to our destination. Unfortunately, our trip had to be cut short and we needed to get back to our home in Florida on Monday evening. The only flights we could find to Orlando airport were out of Philadelphia. I called the customer service number which did not give me much help . After calling four or five different enterprises finally We were so fortunate to have gotten in touch with the Atlantic City enterprise branch manager, NORM GREGG.. he took control of the situation and arranged for us to leave the rental car At the Philadelphia airport enterprise. He kept in contact with us to assure us that he was taking care of the paper work needed for the change in drop off. NORM GREGG is such an asset to this company I wish there were more customer service people like him that are willing to help people no matter what the issue is . Because of NORM GREGG , we were able to get back to our home on Monday evening. Thank you again. Lisa B.”
“I WAS HAVING A TERRIBLE DAY AND THERE WASNT ANYTHING I WANTED ON THE LOT AT THE CLEVELAND HOPKINS AIRPORT LOCATION BUT TYLER TOOK HIS TIME AND WENT OVER AND BEYOND. I HAVE A REALLY IMPORTANT TRANSPLANT CONSULTATION COMING UP AND HE HELP ME CALM DOWN AND MAKE THE BEST DECISION POSSIBLE. THANK U TYLER. U DEFINITELY PLAYED A PART IN SAVING MY LIFE”
“This was the most positive rental car experience! I rent a fair number of cars. Pick up in Columbus was outstanding. They brought the car to me! They were as efficient as possible, no long line, people spoke English; they smiled, they were courteous, the car was very clean; I just can't say enough positive things. I returned the car to Pleasant Ridge in Cincinnati and that was equally as pleasant. The young man checking me in was great too. Wow, I will do my best in the future to rent from Enterprise! Thank you for having customer service!”
“Enterprise Miramar St Rd 7: Alvin Baley!! Best customer service ever. I had a horrible situation and needed a car asap. Alvin not only took care of me, he was professional, courteous, empathetic, caring, and showed genuine concern for my situation.”
“Jessica Randolph went out of her way to insure we had the correct car for our trip. It was a last minute rental and she was superb in her customer service. I just now rented a car for the end of sept and look forward to seeing Jessica's smiling face again. Thank you Enterprise.”
“Tome Mark and his team at the enterprise Houston location , Texas was incredible helpful and very efficient!
So impressive he provided a quick services , so will rent a car again there .”
“Our car needed brakes while on vacation in New York. The Ithaca NY Enterprise location on Cascadilla St made our getting a rental while repairs were done go smoothly so we could continue our vacation. Both obtaining the rental as well as returning it were a lot easier than expected.”
“On September 03, 2024 I returned a car to Enterprise Atlanta airport. I we had a sudden emergency and did not get all our belongings out. I just knew that it was never going to be recovered (I had a similar incident years ago and was not returned my property). God is good and He does have amazing sheep. One of those sheep clean the mini van and actually return our property. I would love to thank him or her for doing the Godly thing. Thank.”
“Two late planes and of day, 50 people waiting in line up, the team at Enterprise London, Ontario were great, polite, patient and very helpful for my rental Aug. 39, 2024. Great car, good mileage and fun to drive! 5 star for sure”
