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Enterprise Rent-A-Car Reviews

2.3 Rating 1,200 Reviews
33 %
of reviewers recommend Enterprise Rent-A-Car
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Phone:

ph:+1-855-266-9565

Email:

nicadmin@enterprise.com

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Enterprise Rent-A-Car 2 star review on 23rd May 2025
John Stewart
Enterprise Rent-A-Car 3 star review on 22nd April 2025
Egr Faraday
Enterprise Rent-A-Car 1 star review on 22nd April 2025
FrancisOlivia 771 At G M Ail . Com
Enterprise Rent-A-Car 1 star review on 22nd April 2025
FrancisOlivia 771 At G M Ail . Com
Enterprise Rent-A-Car 5 star review on 11th April 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 13th March 2025
Anonymous
Enterprise Rent-A-Car 5 star review on 10th March 2025
Tonya Moss
62
Anonymous
Anonymous  // 01/01/2019
I want to thank Erica at the griffin location I really appreciate her. She was very professional and very helpful with helping me returning the car when I was at car dealership.
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Posted 9 months ago
I'm a Doctor AMF my wife is an engineer who owns her own firm and we are constantly coming in contact with people who don't like their job, are disrespectful, and not engaged with their clients..... HOWEVER. MY WIFE, OUR CHILDREN, AND MYSELF FLEW FROM ATLANTA HARTSFIELD (MAYNARD JACKSON) AUG 25TH,2024 TO MCO.... AND WE RETURNED THE JEEP WAGONER TO THE RENTAL COUNTER.... EVERYTHING FROM THE DEBRIEF TO GIVING US DIRECTIONS TO THE SKY TRAIN WAS PHENOMENAL..... THE YOUNG MAN'S NAME IS TC AND WAS RECENTLY PROMOTED TO MANAGER.....I SEE WHY.... GREAT ATTITUDE AND PRESENCE
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Posted 9 months ago
I have rented cars from the Enterprise Rental in Carnberry Twp, PA. Each time I had the pleasure of working with the manager, James Davis and he has gone over and above to assist me and providing me with cars that I have requested due to safety etc. Also he is always so pleasant to deal with no matter what I'm requesting. I can't say enough about James and his team. They are a 10+ and deserve the praise. Thank you, Koren
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Posted 9 months ago
I had to use the Enterprise Rent-A-Car within the Gillman Chevrolet at 7000 Southwest Frwy, Houston, Tx. Travis is the gentleman that assisted me throughout my rental time. He was not only professional, he was friendly and understanding during the entire experience. He always kept me informed and comfortable with the process. Thank you for making a tough time much much easier. I'll definitely recommend this location to family and friends.
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Posted 9 months ago
Brett at enterprise location 3212 wall ave in ogden is awesome. I had a great experience just like always. I would not go any where else. Super easy, and great customer service.
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Posted 9 months ago
Got great service from Shaun. Pleasant courteous and treated fairly. Its not the first time i have rented from enterprise in Prescott. Staff is great and cars are decent!
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Posted 9 months ago
Great customer care by Kyle Matthew at Folsom, CA location
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Posted 10 months ago
Liam is awesome. He made my first time rental experience in this location very satisfying . He is very professional and possess great customer service that makes me wanna visit again. He possess the same great customer service experience like Reed(The manager in Peekskill location). A very nice individual too with great professional customer services Honestly, Liam and Reed are awesome. With thses two individuals, doing business with the enterprise is the best.
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Posted 10 months ago
Cardea Hanna the rental management trainee at the enterprise on 12592 pines Blvd #102 was very professional every time I rent from this location she always the one that takes care of me she’s always in a friendly mood and always willing to take good care of me i love renting from this location and the managers are very friendly helpful as well
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Posted 10 months ago
I rented a car for about a month. It was a Mazda three from Princeton Route one Enterprise. The gentleman who helped me through the process was Muhammad the branch manager and his ability to hear people without them speaking and know what they need and what they want was truly a gift to me. He works very hard to make a person feel very comfortable in his presence. He even saw to it then I got back to my personal space because I had no one else to take me. His kindness and compassion as well as his professionalism, are above reproach I am proud to know him as a human being and as one of your trusted employees. I am glad to see that your company hires, such qualified individuals and put people first..
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Posted 10 months ago
Customer service above and beyond … I have relocated back to Maine after living in Arizona and Texas for 20 years. I’m a retired professional doing occasional gig work. I’m writing this review because Marco Giancotti, Jr, a Management Trainee in the Westbrook location, went above and beyond the call of duty in assisting me with iPhone authentication for my new company assignment. He used his own phone and even cut into his lunch hour to help me. I’m heartened to see that the Maine practice of friendly lending a hand has not changed since I last lived in the Pine Tree State. Enterprise is fortunate to have Marco Giancotti, Jr, as a rising-star employee. He exemplifies the meaning of customer service.
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Posted 10 months ago
I flew into Wellington NC . Unfortunately had to rent a car and enterprise was the only counter that could help me! They were very nice and helpful. Not much to select from but I got a suv . Can’t complain Thanks enterprise .
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Posted 10 months ago
Hindia at the Salt Lake City International Airport Enterprise site was amazingly helpful. I had a fuse blow on the car screen, and she was so kind and calm and patient in getting me a discount and making sure I felt taken care of, which I did. Thank you!
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Posted 10 months ago
I would have to say the orange park Fl location hase excellent customer service highly recommended 1007 Blanding Blvd Orange Park, FL 32065 United States Ron and Salik are the ones who helped me out and by far they provided everything I wanted they were bother very amazing employees they deserve a raise thank you for helping me Charmaine!
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Posted 10 months ago
Taseem in Leeds AirportCar Rental went over and above to help us when we looked to rent a car to begin our holiday. We were quite stressed and he was extremely busy assisting other customers whole had prebooked. He was very mannerful took time to assist us. Excellent customer service. Couldn't have been more helpful. Would recommend renting with Enterprise. We really enjoyed our experience. Taseem was fantastic!
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Posted 10 months ago
Ethan manager at the enterprise and Matthew sucks! The worst customer service I’ve ever been a part of and I’ve been in Louisville longer than he’s been alive (Does he even know who Danny Crum is?) He’ll bait and switch you he’ll tell you he told you something even if you weren’t around his head is so far up the corporate ass. You’re not gonna get a deal. You’re gonna get bait and switched w a lot of $$ BS! anywhere else is will b better deal! Hertz Avis, Was a lot nicer And professional ! Ethan/Enterprise in ST MATTHEWS is Serving nothing but 💩!
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Posted 10 months ago
Experience great customer service from J at Fort Lauderdale airport location. Thanks you for your excellent service and I really appreciate you.
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Posted 10 months ago
Jackson NJ location with Kyle and Chris as outstanding service ambassadors was key to an efficient, easy, well planned rental. I really needed a comfortable vehicle to transport an elderly MIL and they delivered 5 star!
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Posted 10 months ago
Nicole Green and Peyton Vilardi were the customer service agents that helped me with my car rental yesterday at the West Palm Beach location on Congress Avenue. Both of them went above and beyond to help me get the vehicle I wanted. Although they were very busy, they remained very friendly and courteous with customers. I was extremely impressed with their exceptional customer service skills! Jude Phizema, the manager at this location is beyond amazing and genuinely concerned with the customers’ satisfaction. I have seen Jude at other Enterprise locations and he is always very personable, patient and professional. Enterprise is very fortunate to have Jude, Nicole, and Peyton on their team!!!
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Posted 10 months ago
We have rented cars from this company so many times but we never had such a pleasant experience that we had today with Max, the manager of van Nuys branch. He was very informative, fast, respectful, and provided us the right car we needed. He is an asset to this company. With this experience, we will always go there even though it's not close to us.
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Posted 10 months ago
Enterprise Rent-A-Car is rated 2.3 based on 1,200 reviews