“I had a critical moment while out of town and the people at the Enterprise rental location on military Highway in Norfolk Virginia went way beyond normal business was assistance to help me out. In particular, a Mr. Tecce really stepped up to help me out long after any business obligation required him to do so.
I was always an appreciative customer but now am a lifelong one. Thank you Enterprise and thank you Cole Tecce.”
“Tia at the Powerline and McNab location helped me with pickup and drop off. She was friendly and helpful. The process was quick and easy.
They upgraded me for free from a small SUV to a minivan. The vehicle was clean and easy to drive. I received a customer service call during the rental period just checking on whether I was happy with the rental and whether I had any questions. Everything about this rental experience was positive and I will absolutely rent from this location again.”
“On Friday December 13th I had to put my car in the shop for repairs. So I needed a rental car for a week while waiting. So December 14th, 2024 I went to the New Pelham, AL location and Mike Matthews was very professional, provided above and beyond service, and genuinely cared about my needs has a customer. I must admit I was not easy to deal with and turned down multiple vehicles because I wanted something comparable to what I drove daily. Through all my dramatic statements, anxiety, and freaking out thinking about driving in a basic car. Mike Matthews helped me by finding a vehicle, picking it up, and washing it. Just to provide me with what I needed to be a satisfied customer.
Mike Matthews thank you so much for being considerate, patient, skilled, and willing to help a true Bougie Drama Queen with a pleasant attitude and genuine concern. This vehicle has all the features that my car has and I'm very pleased with you for helping me to get it. You need a $4.00 raise. 🥰
If you need to rent a car please use the Pelham, AL location and ask for Mike Matthews, he'll take good care of you!!!
Super Satisfied Customer
Astria Smith ☺️🥰🤸🏽♀️🏃🏽♀️”
“I would like to recommend visit location on 97 st Edmonton. All staff members are nice professional and always willing to help. Rates are affordable and fortunately i got the car whichever I liked. Even the vehicle was fuel efficient and comfortable for driving. I really appreciate service and support. Thank you so much. Good luck to the friendly service of enterprise. Cheers 🥂”
“Enterprise in Arnold, Missouri is the best place to go for renting a vehicle. Everyone is so welcoming and helpful. They do their best to accommodate you. I will always use them for my rental needs. Great place.”
“My family and I needed a vehicle that would accommodate 6 people. Providence at the Southaven Mississippi location went above and beyond to make sure we were well taken care of, Thomas was also a big help in getting us on our way with a Van that not only accommodated us but our luggage as well. The entire staff greeted us when we entered the building the a cheerful and kind attitude. Customer service goes a long way with me, I will definitely be referring all of my family and friends to Enterprise for their car renting needs.”
“I received a call from Lucas at the Enterprise depot at Scotswood Road, Newcastle Upon Tyne, his attitude was genuine and professional. On my arrival at the depot to collect my car I was met by Katie who showed me around the car and completed the paperwork. I have to say they were both incredible. Katie also transported me home when I returned the car. Great service.”
“I always have a wonderful experience renting at the Enterprise ,Mason Ave Daytona ,FL Fron the Area Manager Nick to site Manager Mary,Assistant managers Emma & Charlene and staff Jordan, Carlin Nick,Dennis. It is a first class/ professional operation .”
“Wonderful service, wonderful ride. Quick and easy process. We are grateful to have Enterprise. They are a good asset to us. Thank you all for everything.”
“This review is specific to the Manhattan Kansas branch of enterprise Car Rental. Shanon Morgan was kind enough to stay late, when I was unable to get there by 5pm to pick up a car. Just wanted to express my appreciation for her staying late to assist me in my moment of need!”
“Thanks to Ryan Hunter, Branch Rental Manager, for your help! I appreciate your courtesy and patience. You saved this branch's reputation, and they owe you a reward.
Best,”
“I reserved a full size suv (Tahoe, expedition, armada). The morning of pick up everything was ready for me and pick up was a breeze. I was given a Yukon SUV and feel that completely surpassed my expectations. The staff was extremely friendly and assisted me with adding the insurance coverage I wanted and answered all questions. I don't have anything negative to say about this Enterprise location”
“I LOVE Enterprise. From the start they picked me up at where I had to leave my car at. I NEVER expected to get the news from the body shop with the estimate under the hood mechanical damage. The car was a total loss. I was devastated to say the least. I called Enterprise and Mario the manager at the Lodi location was so understanding and caring. He made a smooth transition to keep me in my rental. As my insurance was covering it. But I had 3 or 4 days left on my insurance. Then he extended the rental and I just pay out of pocket which was a great big relief off my shoulders because I needed a car for work. I can't thank the Manager Mario and his amazing team enough for all their help and understanding while I was going through this stressful time. If it wasn't for Mario at the Lodi location I don't know what I would of done. If I could give that location a 10 I would. Thank you 😊 for going above and beyond helping me. This will definitely be my go to from now on when I need a rental car. Mario you and your team are the BEST!!!”
“Enterprise of Mission couldn't have been more gracious in how they handled my rental.
I was back-ended in a Walmart in Mission Texas. I was directed to go to McAllen Tx for repairs, but the Insurance company directed me to rent in Mission, TX.
I made a reservation after 5:00 pm expecting to be directed McAllen, TX.
Enterprise in McAllen said I was pointed to Mission when I called for pick up!
McAllen called Mission and had a car pick me up from my body shop in McAllen.
Mission had my inquiry from the night before, picked me up and had a car ready for me.
Pablo was great!
Don't know what others may have had a problem!”
“GC was the agent at Newark Airport who assisted with my car rental. He's so pleasant and helpful, really appreciate the personal service he provided. Thanks GC!”
