eSpares Reviews

Name: eSpares
Address: Medco HouseBordesley Green Road, Birmingham
Rating: 4.51

4.5 Rating 1,026 Reviews

88 %

of reviewers recommend eSpares

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

Write Your review

Tell us how eSpares made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Roma Littel

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Ordered A Delonghi Heating element for my deep fat fryer On the 2nd of September 2017 Which there website said its in stock. I phone 2 weeks after and customer service said I would received my item by Thursday. I never receives my Item so I rang back on the 18th of September only to be told that they don't have the item in stock. This Company is a joke they should be fines for wasting customers time Im still waiting for my refund....”

Helpful Report

Posted 9 years ago

“purchased and paid on 21/07/2017. Not received it yet and every time calling them they say okay you are not happy you can cancel your order. we don't know when you are going to get it”

Helpful Report

Posted 9 years ago

“I´ve bought 4 items only with ´next day delivery´, got half of the parcel 3 days after and after 3 months i´m still waiting for the items!!!!”

Helpful Report

Posted 9 years ago

“My order of a month ago has not arrived, they will not confirm its whereabouts or answer any questions about it. Will be cancelling payment by my credit card company.”

Helpful Report

Posted 9 years ago

“Ordered 4 small items, they never reached me. Apparently they were dispatched but got lost in transit. I didn't want to wait another 3 weeks for them to send me the items again, so I asked for a refund, they said they would process it within 3-5 days. 1 week goes by - no refund. I email again, and another employee says she has now actually processed the refund, please wait 3-5 days to process. Another week goes by and STILL NOTHING. ABSOLUTE WORST CUSTOMER SERVICE. I ordered on January 27th, 2017. It's now March 21st !!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 9 years ago

“I ordered a lower basket and a cutlery tray for a dishwasher. The lower basket was fine - no problems whatsoever. The cutlery tray was broken - the lug where the handle fits on was broken off. I immediately tried to get in touch with espares. Every telephone number routes you via various options and then tells you to get in touch by e.mail. The web site says a returns label is sent with every order - not so! I sent an e.mail asking for guidance and 2 days later received a reply promising a reply within 48 hrs. 5 days from then still nothing. In my opinion very poor customer service. A very simple easily resolved problem ignored.”

Helpful Report

Posted 10 years ago

eSpares is rated 4.5 based on 1,026 reviews