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Espresso Parts Reviews

4.8 Rating 11,171 Reviews
95 %
of reviewers recommend Espresso Parts
4.8
Based on 11,171 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Espresso Parts Reviews
Anonymous
Anonymous  // 01/01/2019
I got exactly what I ordered and really fast.
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Posted 1 year ago
Prompt delivery. Quality merchandise. Good prices. 👍🏻
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Posted 1 year ago
I have been dealing with your company for many, many years way back when you used to be called espresso parts Northwest. You have always provided excellent customer service! Nothing has changed and everything was perfect! My Simonelli espresso machine has the parts that you sent installed and is working perfectly!
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Posted 1 year ago
Excellent service via live chat
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Posted 1 year ago
As order and expected. Like an old reliable partner that’s there when you need them.
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Posted 1 year ago
We've had an Encore for 12 years...it's been good, enough. But this Sette is phenomenal, and forcing me to really tune up my Rancilio Silva v.1! Great experience and shipping time.
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Posted 1 year ago
An ordered part is what I really needed, and the perfect international shipping to South Korea; these are cool experience about the Espresso Parts.
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Posted 1 year ago
Proper inentory, quick shipping
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Posted 1 year ago
Arrived quickly and exactly as expected.
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Posted 1 year ago
Fast delivery. Very happy with process.
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Posted 1 year ago
Excellent product, shipped quickly as always.
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Posted 1 year ago
Great transaction with a great seller! You got my parts here fast and got my machine back up and running quickly.
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Posted 1 year ago
Had the part but I paid for next day delivery, was told it would go out Tuesday. It arrived Friday. Our coffee bar couldn’t serve drinks during that time.
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Posted 1 year ago
My son-in-law is so happy with his new cup and saucer!
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Posted 1 year ago
Always dependable.
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Posted 1 year ago
Arrived quickly and exactly what I needed to keep me caffeinated!
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Posted 1 year ago
For Replacement Parts for my espresso machine Espresso Parts owns it ! Great service, knowelable and consistant on time delivery. I did order the wrong Portafilter for my Ascaso Machine and when I called in I spoke with Megan and she got me all fixed up, and went above and beyond to speed my return. I have gained a friend, and am thrilled for the great service I recieve at Espresso Parts and specifically Megan.
Espresso Parts 5 star review on 7th August 2024
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Posted 1 year ago
I contacted customer service with a warranty claim and it was handled promptly and satisfactory.
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Posted 1 year ago
We had an amazing experience! Our machine came well packaged and in a timely manner. Additionally, there were other installation steps necessary that the Expresso Parts team helped to coordinate. Would definitely reccomend to a friend!
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Posted 1 year ago
I have always found the parts I needed where other companies had them at a higher cost. I only wish they offered free shipping.
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Posted 1 year ago
Espresso Parts is rated 4.8 based on 11,171 reviews