Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,163 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,163 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 9th June 2025

429

Anonymous

Anonymous // 01/01/2019

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“Wonderful cups, delivered securely!”

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Posted 1 year ago

“good service”

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Posted 1 year ago

“Was able to find exactly what I needed and it arrived sooner than expected.”

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Posted 1 year ago

“Excellent service from Espresso Parts. Already looking at parts for my Silvia.”

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Posted 1 year ago

“Wasn't the right part. I guess a physical description might have helped. Bottom line, it doesn't fit the motor to pump as needed.”

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Posted 1 year ago

“The part I bought is not really made properly for the use case it's being marketed for.”

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Posted 1 year ago

“High quality items at the best prices anywhere. Fast shipping, everything arrived safely and well packaged.”

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Posted 1 year ago

“The coffee grinder cleaner was just what I needed. Expresso Parts had a great price (the best I could find) and super fast FREE shipping. I will definitely buy it again.”

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Posted 1 year ago

“After the order hadn't been shipped for a couple of weeks, I checked in with Espresso Parts who informed me, "We apologize for the delay! This has not shipped out yet. We are catching up after being closed for annual inventory last week." Fair enough. But if you are going to take three weeks to deliver a simple order that is in stock, you need to communicate this to your customers. Their response was cursory, at best. I don't know why they have this attitude. Is it poor management; an overwhelmed workforce; a dominant position in the market so they don't feel the need to deliver customer service; or do they just not care about the service they provide? I am sure I will never know...”

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Posted 1 year ago

“products came just as described. fast shipping. I am very pleased. thank you”

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Posted 1 year ago

“Good price, free shipping, and fast delivery.”

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Posted 1 year ago

“I needed filters for my pour-over coffee system. Espresso Parts has a straightforward, informative website and an item that I found difficult to gain from other sites. I received my order in a timely delivery; well packaged. I am very pleased with their service. Hurrah! A provider for us coffee drinkers. Dragonfly”

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Posted 1 year ago

“The brush that was purchased is faulty. The parts do not stay in place- they pop out when being used.”

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Posted 1 year ago

“Amazing customer service, there was a slight issue with the timing of my shipment and the agent I talked to was so lovely and helpful and got my order to me quickly. I’ve been dealing with horrible customer service lately so this was a refreshing change and hi-lighted what a great job your co is doing. I will definitely be recommending this site to friends”

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Posted 1 year ago

“Anytime I have had any dealings with Espresso Parts, response has been quick, delivery quick, and excellent products”

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Posted 1 year ago

“Exceptional service”

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Posted 1 year ago

“As always, Good prices, excellent service, and free shipping for parts. What's not to like?”

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Posted 1 year ago

“have not used your product, but have used them for 45 years. :)”

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Posted 1 year ago

“The 16 ounce latte mugs are excellent. Outstanding quality at a fair price!”

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Posted 1 year ago

“the actual parts have been fine, but the shipping is a very slow thing. it is seeming to be about a month from ordering parts to receiving them. likely most of the slow shipping is USPS' fault. I would opt for some kind of express shipping if it was available. as yet, my parts order is out there, touring the US.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,163 reviews