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Espresso Parts Reviews

4.8 Rating 10,159 Reviews
96 %
of reviewers recommend Espresso Parts
4.8
Based on 10,159 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
Espresso Parts 5 star review on 9th June 2025
Matthew Gray
Espresso Parts 5 star review on 26th May 2025
Mark Yount
Espresso Parts 5 star review on 23rd May 2025
Victoria Simpson
Espresso Parts 5 star review on 10th May 2025
Robbie Gregg
Espresso Parts 5 star review on 10th May 2025
Robbie Gregg
Espresso Parts 5 star review on 30th April 2025
Joe Pirrone
Espresso Parts 5 star review on 30th April 2025
Joe Pirrone
429
Anonymous
Anonymous  // 01/01/2019
Wasn't the right part. I guess a physical description might have helped. Bottom line, it doesn't fit the motor to pump as needed.
Helpful Report
Posted 1 year ago
The part I bought is not really made properly for the use case it's being marketed for.
Helpful Report
Posted 1 year ago
High quality items at the best prices anywhere. Fast shipping, everything arrived safely and well packaged.
Helpful Report
Posted 1 year ago
The coffee grinder cleaner was just what I needed. Expresso Parts had a great price (the best I could find) and super fast FREE shipping. I will definitely buy it again.
Helpful Report
Posted 1 year ago
After the order hadn't been shipped for a couple of weeks, I checked in with Espresso Parts who informed me, "We apologize for the delay! This has not shipped out yet. We are catching up after being closed for annual inventory last week." Fair enough. But if you are going to take three weeks to deliver a simple order that is in stock, you need to communicate this to your customers. Their response was cursory, at best. I don't know why they have this attitude. Is it poor management; an overwhelmed workforce; a dominant position in the market so they don't feel the need to deliver customer service; or do they just not care about the service they provide? I am sure I will never know...
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Posted 1 year ago
products came just as described. fast shipping. I am very pleased. thank you
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Posted 1 year ago
Good price, free shipping, and fast delivery.
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Posted 1 year ago
I needed filters for my pour-over coffee system. Espresso Parts has a straightforward, informative website and an item that I found difficult to gain from other sites. I received my order in a timely delivery; well packaged. I am very pleased with their service. Hurrah! A provider for us coffee drinkers. Dragonfly
Helpful Report
Posted 1 year ago
The brush that was purchased is faulty. The parts do not stay in place- they pop out when being used.
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Posted 1 year ago
Amazing customer service, there was a slight issue with the timing of my shipment and the agent I talked to was so lovely and helpful and got my order to me quickly. I’ve been dealing with horrible customer service lately so this was a refreshing change and hi-lighted what a great job your co is doing. I will definitely be recommending this site to friends
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Posted 1 year ago
Anytime I have had any dealings with Espresso Parts, response has been quick, delivery quick, and excellent products
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Posted 1 year ago
Exceptional service
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Posted 1 year ago
As always, Good prices, excellent service, and free shipping for parts. What's not to like?
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Posted 1 year ago
have not used your product, but have used them for 45 years. :)
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Posted 1 year ago
The 16 ounce latte mugs are excellent. Outstanding quality at a fair price!
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Posted 1 year ago
the actual parts have been fine, but the shipping is a very slow thing. it is seeming to be about a month from ordering parts to receiving them. likely most of the slow shipping is USPS' fault. I would opt for some kind of express shipping if it was available. as yet, my parts order is out there, touring the US.
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Posted 1 year ago
Great inventory and shipping.
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Posted 1 year ago
They've done wonderful with orders for my coffee shop and also my personal orders. Thanks!
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Posted 1 year ago
Got part I ordered right away and it was exactly what I needed
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Posted 1 year ago
Quick delivery, quality part, works great!
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Posted 1 year ago
Espresso Parts is rated 4.8 based on 10,159 reviews