Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,171 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,171 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 9th June 2025

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was received promptly and accurately.”

Helpful Report

Posted 1 year ago

“Gift and so are you all at Espresso Parts! Xmas gift for my Son in Portland Oregon- he had asked for and received! Quality and artistic value go hand in hand! Thank you !”

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Posted 1 year ago

“The cups arrived in perfect condition along with the correct filter basket. Thanks, Jim C.”

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Posted 1 year ago

“I found what I was looking for very easily and got my order quickly. It is just what I was looking for. I would buy again from here.”

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Posted 1 year ago

“Very pleased with diner mugs, thick and heavy weight. Two pole lighted switch fit perfectly!”

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Posted 1 year ago

“These difficult to find filters were cheaper here than ordering directly from Fellow. Received them very quickly.”

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Posted 1 year ago

“Shipping was quick and easy. Support was outstanding helping me find a part I needed.”

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Posted 1 year ago

“Very fast handling of my order, was surprised at how fast I received my order. My new supplier of all things espresso. Thanks Espresso Parts.”

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Posted 1 year ago

“Wonderful cups, delivered securely!”

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Posted 1 year ago

“good service”

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Posted 1 year ago

“Was able to find exactly what I needed and it arrived sooner than expected.”

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Posted 1 year ago

“Excellent service from Espresso Parts. Already looking at parts for my Silvia.”

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Posted 1 year ago

“Wasn't the right part. I guess a physical description might have helped. Bottom line, it doesn't fit the motor to pump as needed.”

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Posted 1 year ago

“The part I bought is not really made properly for the use case it's being marketed for.”

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Posted 1 year ago

“High quality items at the best prices anywhere. Fast shipping, everything arrived safely and well packaged.”

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Posted 1 year ago

“The coffee grinder cleaner was just what I needed. Expresso Parts had a great price (the best I could find) and super fast FREE shipping. I will definitely buy it again.”

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Posted 1 year ago

“After the order hadn't been shipped for a couple of weeks, I checked in with Espresso Parts who informed me, "We apologize for the delay! This has not shipped out yet. We are catching up after being closed for annual inventory last week." Fair enough. But if you are going to take three weeks to deliver a simple order that is in stock, you need to communicate this to your customers. Their response was cursory, at best. I don't know why they have this attitude. Is it poor management; an overwhelmed workforce; a dominant position in the market so they don't feel the need to deliver customer service; or do they just not care about the service they provide? I am sure I will never know...”

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Posted 1 year ago

“products came just as described. fast shipping. I am very pleased. thank you”

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Posted 1 year ago

“Good price, free shipping, and fast delivery.”

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Posted 1 year ago

“I needed filters for my pour-over coffee system. Espresso Parts has a straightforward, informative website and an item that I found difficult to gain from other sites. I received my order in a timely delivery; well packaged. I am very pleased with their service. Hurrah! A provider for us coffee drinkers. Dragonfly”

Helpful Report

Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,171 reviews