Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,166 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,166 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 9th June 2025

429

Anonymous

Anonymous // 01/01/2019

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“I purchased the Ascaso Baby T a week ago. After turning it on for the first time the same day I received it, the machine had water leaking from the back of the front panel. It appears to have a faulty expansion valve. In other words, a damaged machine was sent to me. Very disappointed customer!”

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Posted 1 year ago

“The website was easy to navigate and find what I needed. Prices were reasonable and shipping speed was acceptable.”

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Posted 1 year ago

“Easy access, helpful on phone. Good inventory Speedy mailing-repair completed!! Thanks”

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Posted 1 year ago

“Good product and on time.”

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Posted 1 year ago

“Always a pleasure to deal with. A really well run company. Thanks”

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Posted 1 year ago

“Great customer service, I missed an item I wanted and they were able to add it to my order before it shipped out.”

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Posted 1 year ago

“So far, I have only purchased your mugs. High quality and great looking. Outstanding customer service as well!”

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Posted 1 year ago

“Parts worked perfect”

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Posted 1 year ago

“Quick friendly service and I received my order in good time.”

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Posted 1 year ago

“Always a pleasure! Got our rebuild kits even faster than expected and our machine is up and running again! Thanks a million!”

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Posted 1 year ago

“Item was as described, product arrived within expected time.”

Espresso Parts 5 star review on 6th November 2023

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Posted 1 year ago

“Fast, quick, fair price”

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Posted 1 year ago

“Had the part and order filled fast!!”

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Posted 1 year ago

“Goods are good but received 1 chipped cup. Wrote to customer service & awaiting reply to have cup replaced. Then all will be good. JW Thomas j.t@comcast.net 9924 HALL RD, POTOMAC, MD. 20854-5039”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Knowledgeable helpful”

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Posted 1 year ago

“Always prompt service, always have the parts I need, shipping fast. What else would you want? Great company.”

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Posted 1 year ago

“It was super easy to order from Espresso Parts and the part is perfect.”

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Posted 1 year ago

“Reasonably priced, easy to order, good communication and timely delivery. Perfect!”

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Posted 1 year ago

“Buen servicio Entrtega rapido”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,166 reviews