Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,166 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,166 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 9th June 2025

429

Anonymous

Anonymous // 01/01/2019

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“Always great service. Always been helpful.”

Espresso Parts 5 star review on 1st November 2023

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Posted 1 year ago

“Replacement burrs arrived well packaged and undamaged”

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Posted 1 year ago

“We have been pleased with Espresso Parts and the speed of products being shipped. We have ordered 3 pitcher rinser maintenance kits. My only comment is that I wish there was a way to get just the bolt instead of the entire kit for less money since that is the only piece I need from the maintenance kit.”

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Posted 1 year ago

“Exactly what I needed”

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Posted 1 year ago

“Fantastic store that sells everything you need!”

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Posted 1 year ago

“Fits perfectly. Always fast shipping.”

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Posted 1 year ago

“Fast Shipping”

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Posted 1 year ago

“Item was packed well and shipped quickly”

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Posted 1 year ago

“Exceptional service, support helped me choose the perfect grinder for my shops needs.”

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Posted 1 year ago

“Parts came fast and damaged in delivery part replaced quickly.”

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Posted 1 year ago

“thank you organize checkout and you be good”

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Posted 1 year ago

“Fast prompt delivery”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Very nice parts!”

Espresso Parts 5 star review on 27th October 2023

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Posted 1 year ago

“I needed a couple of little red floatie balls for the fuel level indicator for my flying machine. They're awfully hard to find, but you guys had 'em.”

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Posted 1 year ago

“Still waiting on the product. Never arrived. I emailed the company and waiting for response.”

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Posted 1 year ago

“I have been using EspressoParts for a number of years while keeping my heirloom Rancilio L4 running for more than 30 years. I love their technical support staff!”

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Posted 1 year ago

“Love this company. Fast shipping and the best quality offerings of anyone on the web. Thank you!”

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Posted 1 year ago

“My order was not fulfilled correctly on the first try, Espresso Parts made it right and they made it easy. Top notch product, top notch service.”

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Posted 1 year ago

“This review is based on only one purchase that I have made with this vendor so far. PROS: Good prices. Low purchase threshold to get free shipping. CONS: The description of the item I purchased was poor*. *Specifically, I read the description for the "E61 Group Head Kit" and (1) noticed the warning that certain other machines do not really have E61 group heads and that the gasket will not fit those and (2) saw that my manufacturer "Grimac" was listed as compatible for the supplied gasket. So I felt assured about fitment because I was certain I had a real E61 and I have a Grimac (La Valentina). So, I was pretty confident it would fit and I made my purchase for 2! It didn't fit: the portafilter over-turns way beyond 6 o'clock. The gasket was the incorrect size even though the screen part was perfect. Knowing the gasket size problem, I would suggest that Espresso Parts more generally state that "the default 8mm gasket is too thin for some E61 models". I also wish I was asked to select my required gasket thickness { 8mm, 8.5mm, or 9mm } to make me understand that I am responsible for knowing the required thickness (even if I am certain that I have a real E61 and even if my manufacturer is listed as compatible).”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,166 reviews