Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 10,862 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th December 2025

440

Anonymous

Anonymous // 01/01/2019

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“Excellent service, always prompt and reasonably priced with free shipping. What more can I say? Have helped me service my two Pavonis for years...”

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Posted 2 years ago

“Got exactly what I was looking for in a timely fashion!”

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Posted 2 years ago

“Easy to navigate site. Accurate part descriptions and machine compatability. Fast shipping. High quality part installed with ease.”

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Posted 2 years ago

“Fast shipping, packaged well. Awesome!”

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Posted 2 years ago

“Very helpful”

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Posted 2 years ago

“Great quality and pricing.”

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Posted 2 years ago

“You asked for the review; keep that in mind. 1. The Magnetic dosing ring. Non-magnetic! Nice. 1.5 And it's not even 58 in size so it does not fit. it's too big. 2. Cups. Can't put your finger under them while trying to pick them up while they are sitting on the saucer. Useless. 3. Why does it take so long to get these parts? 4. The little cups/measuring things are nice and 5. The grind mixer upper thingie works...it's flimsy, too long, but it works. 6. Came in 2 boxes. Wasteful to the environment.”

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Posted 2 years ago

“Great, but expensive”

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Posted 2 years ago

“Over the Top! response to our issue. This is above and beyond what we expected, but we are now fans for life. We will be making purchases from Espresso Parts going forward and recommending you all to everyone we encounter. This is one of the best, if not the best, Customer Service experiences we have ever had.”

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Posted 2 years ago

“Great products, delivery, and price!”

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Posted 2 years ago

“The box on the last one was banged up pretty good but other than small dent both worked as they should”

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Posted 2 years ago

“So awesome to get the parts in quickly! I was able to fix up an old Massi grinder!”

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Posted 2 years ago

“Incredible catalog and quick shipping!”

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Posted 2 years ago

“Products came quickly as promised”

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Posted 2 years ago

“quick ship, product quality as described.”

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Posted 2 years ago

“The part arrived in reasonable time and almost perfect condition. The plastic shell of the thermal regulator was damaged in shipping,but I was able to reuse the old one in its place. Once part was installed, the espresso machine worked good as new.”

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Posted 2 years ago

“Everything great! Recommended! Simply great!”

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Posted 2 years ago

“Amazing experience! Definitely buy here again!”

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Posted 2 years ago

“The item ordered was as described, with super fast shipping, and an overall excellent buying experience. A+”

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Posted 2 years ago

“Answered all my questions professionally and efficiently, very pleased with both the service and products.”

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Posted 2 years ago

Espresso Parts is rated 4.8 based on 10,862 reviews