Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,777 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,777 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Espresso Parts 5 star review on 19th August 2026

Anonymous

Espresso Parts 5 star review on 12th August 2026

John Sandborgh

Espresso Parts 5 star review on 10th August 2026

WICK BEAVERS

463

Anonymous

Anonymous // 01/01/2019

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“This was a phone order, & I received expert assistance. I requested double espresso baskets, & was told my last order was for singles. I knew that, & just needed additional doubles. It's refreshing to know that my previous orders are noted & mentioned, which could prevent an error. Also, my order was packed & shipped the same day, & arrived 2 days earlier than anticipated. Good job, & I'm very pleased!”

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Posted 2 years ago

“My espresso mug arrived broken. It collects water between the outer glass and the cup. I’m guessing water will get trapped and become moldy since there is no way to drain the water the has gotten trapped.”

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Posted 2 years ago

“Megan listened to my concerns and was very helpful assisting with adjusting my order. Give her raise.”

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Posted 2 years ago

“Parts came on time and worked well”

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Posted 2 years ago

“Exactly what I ordered and arrived in a hurry. Your survey does not have a selection option for six-day delivery. It jumps from five days to over seven days. My order arrived in six days. My first name is NOT "Lorkn". It is "Loren" as shown on my order.”

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Posted 2 years ago

“I needed new gaskets for my espresso machine group head. The ones you sent were perfectly.”

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Posted 2 years ago

“Excellent customer service.”

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Posted 2 years ago

“Excellent service and a good source of expresso machine parts.”

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Posted 2 years ago

“Great communication with customer service identifying right parts.”

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Posted 2 years ago

“Your return policy is absurd. I know I should have checked prior to buying, but even then it would have been objectionable.”

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Posted 2 years ago

“I got what I needed quickly, thanks!”

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Posted 2 years ago

“The part worked like a charm. A local place wanted $300 just to take a look at my machine. I'm so happy I was able to fix my 20+ years Rancilio Sylvia. Thank you!”

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Posted 2 years ago

“Good on line shopping experience, I had to call after placing the order to add an item, EP representative made the adjustment and both orders shipped as one .”

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Posted 2 years ago

“EP customer service was awesome.”

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Posted 2 years ago

“Nice to get free delivery when you only need a couple of cheapish parts!”

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Posted 2 years ago

“Items arrived quickly and perform as expected!”

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Posted 2 years ago

“The recipient of my gift of two cups and saucers was pleased but commented on how very heavy the cups are. Inordinantly heavy. Reminds me of the old-fashioned diner coffee cups. I was happy to find porcelain latte cups but not crazy about the colors. Service was fine. Shipping was expensive.”

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Posted 2 years ago

“The order came way faster than I expected and it was great”

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Posted 2 years ago

“Arrived quickly.”

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Posted 2 years ago

“The foot is what we needed. The customer service was excellent. Thanks!”

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Posted 2 years ago

Espresso Parts is rated 4.8 based on 11,777 reviews