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Espresso Parts Reviews

4.8 Rating 10,862 Reviews
95 %
of reviewers recommend Espresso Parts
4.8
Based on 10,862 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
Excellent - quick shipping and quality part arrived. Would order again
Helpful Report
Posted 2 years ago
The customer team were responsive but it's hard to overcome an experience where when you initially place an order the website states "Ships by September 1st" and you don't receive the item until September 29th.
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Posted 2 years ago
Joyful espresso cups 🫶🏼
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Posted 2 years ago
Part was on time. Slight problem with fit but was resolved quickly and professionally. Great customer service.
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Posted 2 years ago
Had exactly the right parts, and shipped very quickly!
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Posted 2 years ago
Good quality products great service
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Posted 2 years ago
Great selection super fast checkout and lightning shipping
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Posted 2 years ago
Quick response fast delivery thank you. Still didn’t solve the issue I’m going to need to replace the solenoid. Thought the gasket would solve the issue but trial and error… it’ll get fixed.
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Posted 2 years ago
Speedy shipping got us up and going again quickly!
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Posted 2 years ago
Great service. Great product. Fast shipping. Thank you.
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Posted 2 years ago
First, customer service and ease of website was great. The cappuccino cups that I ordered are better than perfect! So well made and designed. Thanks for the super high quality cups. Can’t wait for the next order!
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Posted 2 years ago
Great service, fair prices.
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Posted 2 years ago
great service and the correct part was easy to find on their web site/
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Posted 2 years ago
I was given the wrong part
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Posted 2 years ago
Responsive customer support and fast shipping.
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Posted 2 years ago
Best sales support and customer service in the industry. 5 out of 5 stars.
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Posted 2 years ago
Thank you as always for your excellent service. The shipping time is fantastic.s
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Posted 2 years ago
I was able to easily locate the part I needed. It shipped quickly and fit perfectly. I enjoy doing business with Espresso Parts!
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Posted 2 years ago
Quick shipping and good prices!
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Posted 2 years ago
Excellent service. I was missing a couple of items in my order, a quick email and the missing items were shipped promptly.
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Posted 2 years ago
Espresso Parts is rated 4.8 based on 10,862 reviews