Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,316 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,316 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this company! Incredible selection and variety of items. Fair pricing and quick shipping. Only source you need for anything coffee or espresso.”

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Posted 1 year ago

“Piece fit perfect”

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Posted 1 year ago

“Easily able to identify the part needed and it shipped out in a reasonable time.”

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Posted 1 year ago

“The website is easy, shipping quick and packed well”

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Posted 1 year ago

“Perfect 👍🏽”

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Posted 1 year ago

“Order came in very quickly!”

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Posted 1 year ago

“Rated 5 stars, quick shipping, proper product no problems”

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Posted 1 year ago

“excelent service”

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Posted 1 year ago

“Fast and reliable”

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Posted 1 year ago

“The only issue I have is the Rinza was frozen when I received it. It is very cold right now in Michigan and I know it is out of your control. Just giving you some feedback. Otherwise, everything was great.”

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Posted 1 year ago

“Perfect for for my espresso machine part!”

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Posted 1 year ago

“Quick, clear, and easy!”

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Posted 1 year ago

“These people have a wide stock, are easy to deal with, and ship promptly. I will use them for future espresso-related purchases.”

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Posted 1 year ago

“First time purchasing and the whole process was great. Shipping was quick. Items were well packed. I purchased the clear Hearth capp glasses and they are so light weight, beautiful, and perfect size for my needs. I also purchased a few other small accessories and everything is such high quality. I’ll likely be back to purchase more! Thanks again.”

Espresso Parts 5 star review on 17th January 2024

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Posted 1 year ago

“Espresso parts has the best wholesale customer service that I have experienced in my 5 year coffee career. They are honest, kind, and responsive. I also had an issue with a product that they resolved almost immediately. High praise for you all!”

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Posted 1 year ago

“prompt. not overpacked. and correct the first time.”

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Posted 1 year ago

“Great experience overall! Delivery arrived sooner than expected, scale was packaged well.”

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Posted 1 year ago

“Absolutely phenomenal customer service and support.”

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Posted 1 year ago

“Got the expected items quick and well packaged.”

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Posted 1 year ago

“Much nicer specialty parts than I have gotten elsewhere. I got a bad replacement Gaggia Classic gasket from another vendor, the one from Espresso Parts fit perfectly and works great!”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,316 reviews