Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,826 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th December 2025

440

Anonymous

Anonymous // 01/01/2019

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“You failed to put one of the ordered items in the box. After calling to point this out, it now seems to have now been shipped out via burro, as I'm only in Seattle but shipping will somehow take 4+ days (?)”

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Posted 4 months ago

“A short review”

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Posted 4 months ago

“It was easy to navigate the site, check out and shipping was fast and effective.”

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Posted 4 months ago

“Excellent product,packed well, delivered on time with no damage.”

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Posted 4 months ago

“I need to purchase more to be able to make up my mind 😁. I would like to get the 8 oz latte cups next time.”

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Posted 4 months ago

“never received part”

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Posted 4 months ago

“Had the part I need in stock. Espresso Parts is nearby to me, and the part was delivered by USPS very quickly.”

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Posted 4 months ago

“So grateful for your help on this! It was incredibly easy to find the part I needed and I still can’t believe how fast you guys got it to me! Thank you. I will send folks your way for sure. Great to know you.”

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Posted 4 months ago

“Quick delivery. Parts were as expected”

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Posted 4 months ago

“Thank you for the quick turnaround and unforunetaly I ordered a wrong part, ended up no longer need it and the customer service is agent is super friendly & helpful on issueing RME number,”

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Posted 4 months ago

“I ordered a 20 oz. Barista Basics frothing pitcher. Delivery was great and I love the pitcher. Not only is it helping me improve my latte art, but it looks beautiful!”

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Posted 4 months ago

“Always on time and easy to use. Some of the best prices and selection too.”

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Posted 4 months ago

“Exactly what i was looking for. Recieved in timely fashion.”

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Posted 4 months ago

“Parts arrived quickly.”

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Posted 4 months ago

“Fast delivery and kind customer service! Quality product received.”

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Posted 4 months ago

“Ordering was easy and quick and I appreciate the discount offered.”

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Posted 4 months ago

“4/5 The mugs are very high quality and I like them, but the color is not the same as it's pictured. They look orange in the picture, but they're a lot darker in person, more amber than orange.”

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Posted 4 months ago

“Fast shipping and good customer service!”

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Posted 4 months ago

“Espresso Parts has been my go to for over 20 years. I'm very thankful they are always here when I need them for a part or for their wisdom in helping me deal with information regarding machine repair. Thanks to the entire staff !”

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Posted 4 months ago

“Service was courteous and prompt”

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Posted 4 months ago

Espresso Parts is rated 4.8 based on 10,826 reviews