Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,826 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th December 2025

440

Anonymous

Anonymous // 01/01/2019

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“Great customer service — my orders with Espresso Parts have always shipped out very promptly.”

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Posted 5 months ago

“received my merchandise on time. all though there was a mistake in my order, EP acted quickly to correct it and sent me the correct piece with no charge on my end. my first order but i'm sure it won't be my last. thanks again!”

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Posted 5 months ago

“Great staff. Can’t speak to repeat purchases, but one off purchase was easy and simple”

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Posted 5 months ago

“Have not yet installed”

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Posted 5 months ago

“Excellent choices and ease of purchase.”

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Posted 5 months ago

“While this product will be usable for the purposes they were purchased for, the size description was not very clear. It would have been helpful to see these "sight glass" balls in comparison to various sizes of sight glasses/tubes. The price of the item was a bit high for what we received but we were accepting of that cost. The cost of shipping was exorbitant. I purchased 6 balls that would fit into a regular business envelope without extra charge, but was charged over $$14.62 and the shipping was not set up as expedited. Attached is a picture as that shows the size of the purchase as compared to a normal ink pen. These items were purchased on behalf of a small volunteer fire department in rural Maine.”

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Posted 5 months ago

“quality parts ,good service ,great support..”

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Posted 5 months ago

“Good company”

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Posted 5 months ago

“They are so good. Packaging was perfect. Definitely order again.”

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Posted 5 months ago

“Fast shipping and had just what we needed!”

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Posted 5 months ago

“I’m very happy with my Teapot it arrived on time an fast. The Teapot was packed very well. this is my second time buying from Espresso parts an happy to say another good experience them. Will be back when I need more!😎”

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Posted 5 months ago

“Purchased coffee filters. Works well. Thank you!”

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Posted 5 months ago

“Very quick shipping”

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Posted 5 months ago

“The people at Espresso Parts were very easy to work with and very accommodating. My orders have been problem free and processed in a timely manner. Highly reccommend.”

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Posted 5 months ago

“Really awesome team there that was kind when I messed up my own order and bought the wrong part. Would do business with these guys again...thank you!”

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Posted 5 months ago

“Fast and easy. Reasonably priced. Definitely THE place for your Espresso machine parts. Thank you!”

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Posted 5 months ago

“As ordered”

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Posted 5 months ago

“Product was what I orderes. I took a long time to be delivered, and there was no communication regarding the delivery time.”

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Posted 5 months ago

“Your low rating is due to the high cost of postage for the part ordered. After placing the order with you, I found the Exact same item on Amazon, & without any postage. The postage for the item that I ordered from you was actually More than the price of the item itself.”

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Posted 5 months ago

“Product arrived broken”

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Posted 5 months ago

Espresso Parts is rated 4.8 based on 10,826 reviews