Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,826 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th December 2025

440

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Espressoparts.com always has the needed parts to keep the machine going strong and also great prices. I appreciate their excellent customer service and prompt implementation of orders placed. Excellent company to interact with in all ways.”

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Posted 4 months ago

“What a positive surprise to find your store. Well done with everything. My system is now up and running again :)”

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Posted 4 months ago

“I had placed an initial order of two ringers and only received one. I didn't check my shipment for few months as my coffee shop was not ready. Upon checking and seeing just one item, I emailed espresso parts and provided pics of box and what I received. Without any issues they verified they had only sent out one rinser and shipped out the rinser. That was excellent on their part as it was painless. Thank you”

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Posted 4 months ago

“Thank you so much. Part was a "change order" and missed during original bit. Now I know I can count on you having Stock and promt delivery.”

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Posted 4 months ago

“job well done and much appreciated!”

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Posted 4 months ago

“Great parts”

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Posted 4 months ago

“The ordering process is easy and shipping is quick! It was exactly what we needed.”

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Posted 4 months ago

“Parts came fast and work great!”

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Posted 4 months ago

“Filters came as described and shipped fast.”

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Posted 4 months ago

“Broken glass replaced quickly after shipper mis-handling. Disregard 3 star review. FIVE STARS”

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Posted 4 months ago

“Quick delivery - only issue was too much packaging (too big a box) for the order.”

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Posted 4 months ago

“These folks have "the stuff" you need if you're into hard-core espresso and want to keep your machine operatng as it is supposed to. Quick shipment and reasonable prices on top of it. My only complaint is that they're not closer to me! :-)”

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Posted 4 months ago

“Order arrived. Couldn't be happier. The amber cups are beautiful!”

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Posted 4 months ago

“Outstandig service level”

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Posted 4 months ago

“Quick turn around”

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Posted 4 months ago

“Ordered 2 sets of Santos burrs and they were sent quickly.”

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Posted 4 months ago

“I called to ask about a specific product and the rep was very informative and helpful! The tax exempt system is very simple and user friendly!”

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Posted 4 months ago

“The buttons I have ordered worked just right”

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Posted 4 months ago

“the 20oz frothing pitcher was exactly what I was looking for!”

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Posted 4 months ago

“Ascaso Steel Duo Plus is a game changer. Love ot!”

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Posted 5 months ago

Espresso Parts is rated 4.8 based on 10,826 reviews